Insurance claims & inspection occupations Work, Jobs in Birmingham, Wmd (with Salaries)

Home Claims Handler
Allianz —Birmingham
- £26,477 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee discount
7d
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
Credit Hire Claims Handler
1010 Solutions —Birmingham
- Up to £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Motor Claims Handler
AXA UK —Birmingham
- Communication skills
- Annual leave
7d
Senior Claims Handler - Commercial & Schemes
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Disease Claims Handler
Davies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Claims Handler - Commercial & Schemes
Howden Group Holdings —Stourbridge
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Claims Handler
PIB Group Services Ltd. —Birmingham
- Up to £35,000 a year
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
7d
Insurance Claims Handler
The Blyth Group —Wolverhampton
- £26,000 - £29,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Motor Claims Handler
AXA —Birmingham
- Communication skills
6d
Professional Indemnity Claims Advocate
Marsh —Birmingham
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Negotiation
1d
Senior Financial Lines Claims Adjuster
Chubb —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Motor Claims Handler
amber accident claims ltd —Birmingham
- From £19,500 a year
- Full-time
- In-person
Quick apply
Vehicle Booking Agent
Davies —Solihull
- Full-time
- Remote
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Claims Support
Veezu —Solihull
- Full-time
- Customer service
- Communication skills
9d
Commercial & Domestic Loss Adjuster - Midlands
Crawford & Company Adjusters (UK) Ltd —Birmingham
- Remote
- Driving
- Travel
- IT
Quick apply
Construction PI Claims Advocate
Marsh —Birmingham
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Claims (Customer Support) Handler
Rapid Relocate —Droitwich
- £27,768 - £29,432 a year
- Full-time
- IT
- In-person
- Employee discount
- Referral programme
Quick apply
8d
Senior Claims Executive
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Contracts

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insurance claims & inspection occupations jobs near birmingham, wmd

Home Claims Handler

Allianz -
Birmingham

Apply Now

Job details

Full-time
£26,477 a year
7 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Role Description
You will play a vital role in supporting customers at their time of need, managing home insurance claims from first notification through to settlement. This is a predominantly telephone-based role. The majority of your working day will be spent speaking with customers over the phone, managing inbound calls.
This role is based in either our Birmingham Ingenuity or Bournemouth office, please note that this is a hybrid working role with the expectation to attend the office 2 to 16 days per month.
Previous claims handling experience is not essential. We welcome candidates from a broad range of customer service backgrounds who can demonstrate strong communication skills, empathy, problem-solving ability, and a commitment to delivering excellent customer outcomes. Full training will be provided.
Salary Information
Pay: £26,477
Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You

Handle inbound customer calls and take ownership of customer claims from first notification of loss, understanding individual needs and circumstances
Investigate claim causation and evaluate liability across a range of home insurance products
Manage claims across contents, buildings, personal possessions, caravans and home emergency
Appoint suppliers and utilise the supplier network effectively to progress claims
Assess repair, replacement or rebuild costs and negotiate fair settlements within policy terms
Proactively manage and progress claims to ensure timely resolution
Identify and refer fraud risks, recovery opportunities, and complex indemnity issues
Manage complaints through to resolution, ensuring positive customer outcomes

Essential Skills

Excellent communication and organisational skills
Ability to write clear, accurate and professional correspondence
Confident in assessing customer needs and delivering exceptional service
Ability to manage workload independently and proactively
Handle customer interactions with empathy, sensitivity, and professionalism, particularly when dealing with upset or vulnerable customers.

We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme.
Desirable Skills

Excellent working knowledge of home claims processes and customer journey
Understanding of insurance principles and home policy cover
Knowledge of claims systems and tools
Responsible Artificial Intelligence usage

What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

Flexible buy/sell holiday options
Hybrid working
Annual performance related bonus
Contributory pension scheme
Development days
A discount up to 50% on a range of insurance products including car, home and pet
Retail discounts
Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Inclusive Support Accessibility
At Allianz, we are committed to fostering building an inclusive, accessible workplace where everyone can thrive. As a Disability Confident employer, we welcome applications from disabled and neurodivergent candidates and offer tailored adjustments throughout the recruitment process and in the workplace, whether that’s assistive technology, ergonomic equipment, flexible working arrangements, mentoring or coaching. We want to encourage candidates to speak with us about any adjustments they may need. We’re here to support you.
If you have a disability or long‑term health condition and meet the essential criteria, you can choose to be considered through our Offer an Interview Scheme.
Contact our Resourcing team to opt into this scheme or for any assistance with during the recruitment process including larger text, hard copies, or spoken [email protected]
For any inquiries or to submit your application, please contact: Conor McCourt
Closing date 4th August
We reserve the right to close the advert early if we reach enough applications.

Join us - Let’s Care for Tomorrow.

#LI-Hybrid
102737 | Customer Services Claims | Professional | Non-Executive | Allianz UK | Full-Time | Permanent

Apply Now

Refine Your Search

insurance claims & inspection occupations jobs in birmingham, wmd

Home Claims Handler

FNOL Motor Claims Handler

Credit Hire Claims Handler

Motor Claims Handler

Senior Claims Handler - Commercial & Schemes

Disease Claims Handler

Claims Handler - Commercial & Schemes

Claims Handler

Insurance Claims Handler

Motor Claims Handler

Professional Indemnity Claims Advocate

Senior Financial Lines Claims Adjuster

Customer Claims Specialist

Motor Claims Handler

Vehicle Booking Agent

Claims Support

Commercial & Domestic Loss Adjuster - Midlands

Construction PI Claims Advocate

Claims (Customer Support) Handler

Senior Claims Executive

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