Medical coordinator Work, Jobs in Birmingham, Wmd (with Salaries)

Private Patient Co-ordinator
Spire Healthcare —Birmingham
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Annual leave
Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Communication skills
- Annual leave
Data Compliance Coordinator
Thermo Fisher Scientific —Birmingham
- Full-time
- Computer literacy
- English
- Quality control
Health & Safety Administrator
Balfour Beatty Vinci —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
- Free parking
Assessment Administrator
RICS —Birmingham
- CRM software
- Microsoft Outlook
- Administrative experience
- Annual leave
Business Support Officer (Operations)
West Midlands Police —Birmingham
- Full-time
- Hybrid work
3d
Active Forest Coordinator
Forestry England —Rugeley
- £30,105 a year
- Part-time
- English
- Free parking
- Employee discount
13d
Certification Auditing Scheduler
SGS —Oldbury
- Up to £30,500 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Annual leave
Quick apply
Senior Administrator - Scheduling
SGS —Oldbury
- Up to £30,500 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Annual leave
Quick apply
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Bromsgrove
- £13.27 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Supplier Quality & Compliance Coordinator - Development Opportunity
Collins Aerospace —Birmingham
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
- Annual leave
Graduate Operations Coordinator
CJ Recruitment —Beoley
- £28,000 - £35,000 a year
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
10d
Band 6 Care Coordinator - Solihull Early Intervention
Birmingham and Solihull Mental Health NHS Foundation Trust —Marston Green
- £39,959 - £48,117 a year
- Full-time
- Team management
- Mentoring
12d
Governance and MDT Coordinator (Fixed Term)
HCA Healthcare UK —Birmingham
- Up to £30,000 a year
- Full-time
- Administrative experience
- Continuous improvement
- Data entry
- Employee discount
Health, Safety, and Environment Coordinator
Norton Motorcycles —Solihull
- Microsoft Word
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Operations Coordinator
Prologis —Solihull
- Full-time
- Travel
- Contracts
- AI
- Annual leave
- Employee assistance programme
4d
Continuous Improvement Practitioner
Great Bear —Minworth
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
1d
Activity Coordinator
ExtraCare —Solihull
- £13.89 an hour
- Part-time
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
International Account Coordinator
Valpak Ltd —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Annual leave
Service Planning Coordinator
Direct Air & Pipework —Binley and Willenhall
- £26,436.80 - £30,000.00 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Sick pay
Quick apply
10d

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Private Patient Co-ordinator

Spire Healthcare -
Birmingham

Apply Now

Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

CRM software
Customer relationship building
Inbound customer enquiry call handling
Sales
Team leadership
Patient appointment coordination
Patient service
Appointment booking and call handling
Client services
Customer support
Communication skills

Full job description

Spire Parkway Hospital have an exciting opportunity for are seeking a Private Patient Coordinator to join their team on a full time basis. The high-profile role is in place to support patients and consultant colleagues navigate suitable private pathways and treatment options.

The Private patient coordinator will predominantly support Self-Pay patient enquiries at either enquiry, outpatient or in care stage as well as providing the support for patients with private medical insurance. The role will support the conversion warm leads into appointments and admissions to meet key performance targets whilst delivering our Purpose of providing ‘outstanding personalised care.’

Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, “Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.”

Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands. This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, women’s health and cancer care. We have 51 bedrooms and five operating theatres.

Duties and responsibilities:

Manage in bound Self-Pay patient enquiries, in person, over the telephone and online/email, from initial enquiry through to booking in a timely and conscientious manner
Handle own workload effectively
Use of digital systems such as CRM/Workflow/Pricing
Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability taking bookings and payments where appropriate
Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking ensuring patient enquiry resolution
Working to agreed KPIs with positive and proactive customer-focused attitude
Provide support and guidance to consultants and their patients
Convert warm leads into appointments/sales in order to meet key performance targets
Take payments for planned diagnostics and treatments
Act as a change champion for new ways of working including digital tools
Demonstrate excellent communication, interpersonal and relationship building skills
Utilising a variety of systems that support the prioritisation and managing of your workload
Liaise with consultants and medical secretaries on consultant fee information ensuring these are maintained appropriately in the relevant systems

Who we're looking for:

To be able to demonstrate excellent customer service skills and a confident approach to handling a variety of systems
Experience of working in a similar position
Comfortable handling sensitive conversations
Enjoys working in a collaborative, fast paced team environment
Be able to work effectively to a national sales framework
Strong communication skills, demonstrating an ability to positively lead teams across multiple locations
Demonstrable ability to process data effectively and accurately

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park.

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Apply Now

Refine Your Search

medical coordinator jobs in birmingham, wmd

Private Patient Co-ordinator

Assessment Coordinator

Data Compliance Coordinator

Health & Safety Administrator

Assessment Administrator

Business Support Officer (Operations)

Active Forest Coordinator

Certification Auditing Scheduler

Senior Administrator - Scheduling

Lifestyle and Wellbeing Coordinator

Supplier Quality & Compliance Coordinator - Development Opportunity

Graduate Operations Coordinator

Band 6 Care Coordinator - Solihull Early Intervention

Governance and MDT Coordinator (Fixed Term)

Health, Safety, and Environment Coordinator

Operations Coordinator

Continuous Improvement Practitioner

Activity Coordinator

International Account Coordinator

Service Planning Coordinator

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