noc manager Work, Jobs in birmingham, wmd (with Salaries)

NOC Engineer
M Group —Birmingham
- 12 hour shift
- Computer networking
- IT
- Communication skills
- Employee discount
5d
Global Network Engineer (12 Month Contract)
Rentokil Initial Group —Dudley
- Hybrid work
- Computer networking
- IT
- Free parking
- Employee assistance programme
Quick apply
WiMAX & Fibre Field Engineer - Remote
ORBITAL NET LIMITED —Nechells
- £25,500 - £28,000 a year
- Monday to Friday
- Remote
- Driving
- Travel
- Computer networking
Quick apply

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Global Network Engineer (12 Month Contract)
Rentokil Initial Group —Dudley
This role balances Network Operations (NetOps) with high-level Network Engineering project work, ensuring seamless connectivity across our virtual regional data…
Quick apply

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NOC Engineer

M Group -
Birmingham

Apply Now

Job details

5 days ago

Benefits

Company pension
Employee discount

Qualifications

Computer networking
IT
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Reporting into the NOC Deputy Manager, the successful NOC Engineer will provide first line diagnostics and technical updates on incidents to customers and other members of the service desk team. Based at our Quinton office, Birmingham (B32 1AF), and follows a 24/7 rotating shift pattern of 2 days on, 2 nights on, followed by 4 days off. All shifts are 12 hours long (7:00am–7:00pm / 7:00pm–7:00am), providing a structured and predictable work schedule.

What you’ll do:

To provide alarm surveillance and progress incidents as per KPI/SLT's
Handle incoming calls & emails in line with project KPI's and SLT's
Accurate assignment of tasks/activities to appropriate resolver groups for incident management
To provide support to Telent Operations & Maintenance team and liaise with the technical support and provisioning teams
Ability to prioritise network alarms and incidents in order to fulfil KPI commitments
Work well within a NOC team and have the ability to work 24x7 shift pattern which includes days and nights.

Who you are:

You will have previous experience within a similar role, supporting Enterprise and Service Providers within a Telecoms/Network environment.

Key Requirements:

Ability to pass Security Clearance Requirements
Experience of delivering against KPIs/SLTs preferable
Have experience of working in an IT/Networking/Server environment
Adaptable to varying workload
A team player with the ability to work on own initiative
Good communication skills and ability to liaise with people at all levels of seniority.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

25 shifts holiday per year, plus the option to buy or sell holiday.
Company pension scheme
A range of family friendly policies
Occupational health support and wellbeing Portal
Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

We are guided by our values and behaviours:

Be Inclusive

Take Responsibility

Collaborate

Be Customer-focussed

Join us and help deliver critical infrastructure projects that make a real difference.

It’s an exceptional time to be a part of M Group.

#TelentTS

Apply Now

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noc manager jobs in birmingham, wmd

NOC Engineer

Global Network Engineer (12 Month Contract)

WiMAX & Fibre Field Engineer - Remote

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