Personal Assistant to the Founder & CFO
Children’s Residential Care Services
Location: Hybrid
Hours: Full-time / Part-time / Flexible Hours Available
Salary: £14.00 per hour (flexible hours) or £29,120 per annum based on 40 hours per week (subject to confirmation)
About Us
We are a fast-growing and values-driven healthcare group dedicated to providing exceptional children’s residential care services. Our homes offer safe, nurturing, and supportive environments where young people can feel secure, valued, and empowered to thrive.
At the heart of everything we do is a commitment to creating positive outcomes and life-changing opportunities for children and young people. As we continue to expand, we are looking for a highly organised, proactive, and compassionate Personal Assistant to become a key part of our leadership support team.
This is more than a traditional PA role — it’s an opportunity to play an integral part in a service that genuinely changes lives.
The Role
As Personal Assistant to the Founder & CFO, you will provide high-level administrative, operational, and organisational support to the senior management team, helping to ensure the smooth and efficient running of our residential care services.
You will be a trusted point of coordination across recruitment, compliance, operations, and day-to-day administration, working closely with leadership to maintain the high standards expected within children’s care services.
This role would suit someone who thrives in a fast-paced environment, enjoys taking ownership, and takes pride in being the person who keeps everything running seamlessly behind the scenes.
Key ResponsibilitiesOperational & Executive Support
- Provide comprehensive administrative and organisational support to the Founder, CFO, and wider management team.
- Manage diaries, coordinate meetings, schedule appointments, and prepare meeting materials.
- Take accurate minutes and follow up on actions where required.
- Support the smooth day-to-day operations of the residential care service.
Recruitment & Compliance Coordination
- Lead and coordinate the onboarding process for new employees in partnership with Tiger Group and the HR Manager.
- Collect and verify references, right-to-work documentation, qualifications, IDs, and application paperwork.
- Liaise with new starters to ensure all pre-employment checks, including DBS clearances, are completed efficiently.
- Maintain accurate, secure, and compliant staff records in line with Ofsted and safeguarding requirements.
Policies, Documentation & Quality Assurance
- Assist in drafting, formatting, reviewing, and updating organisational policies, procedures, and operational documents.
- Support the maintenance of compliance paperwork, including training records, supervision logs, and incident documentation.
- Help prepare evidence and documentation for Ofsted inspections and regulatory audits.
Team & Office Coordination
- Coordinate staff training sessions, supervisions, and team meetings.
- Act as a first point of contact for administrative queries, ensuring professional and timely communication.
- Maintain organised filing systems and oversee office supplies and administrative processes to ensure efficiency.
About You
We are looking for someone who is highly organised, dependable, and passionate about making a difference within children’s services.
You will ideally have:
- Previous experience as a Personal Assistant, Administrator, or in a similar support role.
- Experience within healthcare, education, social care, or children’s residential services (highly desirable).
- Excellent organisational skills with exceptional attention to detail.
- The ability to manage multiple priorities and work independently in a fast-paced environment.
- Strong IT skills, including Microsoft Office (Word, Excel, Outlook) and confidence using online systems.
- Excellent written and verbal communication skills.
- A strong understanding of confidentiality, safeguarding, and data protection principles.
- A proactive, positive, and compassionate approach aligned with the ethos of children’s care.
Why Join Us?
- Flexible working arrangements to support work–life balance.
- Hybrid working opportunities.
- The opportunity to be part of a growing organisation making a genuine difference in young people’s lives.
- A supportive, collaborative, and friendly team culture.
- Ongoing training, development, and opportunities for professional growth.
- A rewarding role where your contribution will have real impact every single day.
Pay: £29,000.00-£34,000.00 per year
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Free fitness classes
- Free parking
- Health & wellbeing programme
- Work from home
Experience:
- Personal Assistant : 2 years (required)
- Administrative: 2 years (required)
Work Location: Hybrid remote in Solihull (West Midlands)
