Service technician ii Work, Jobs in Birmingham, Wmd (with Salaries)

Field Service Technician
Tritek Systems, Inc. —Birmingham
- £42,000 - £47,000 a year
- Full-time
- CRM software
- Schematics
- Writing skills
- Work from home
Quick apply
7d
Specialist Technician (Virology) - School of Chemistry - 104637 - Grade 6
University of Birmingham —Birmingham
- £35,608 a year
- Full-time
- Research
- University
- School
17h

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Specialist Technician (Virology) - School of Chemistry - 104637 - Grade 6
University of Birmingham —Birmingham
Educated to Degree level (or equivalent qualifications) or relevant technical qualification and relevant experience - where no equivalent qualification is held,…
£35,608 a year
17h

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Field Service Technician

Tritek Systems, Inc.
Birmingham

Quick apply

Job details

Full-time
£42,000 - £47,000 a year
7 days ago

Benefits

Work from home

Qualifications

CRM software
Technical troubleshooting
Driving Licence
Report writing
Schematics
Equipment repair
Machinery breakdown fault-finding
Writing skills
GCSE
Maintenance
English
Microsoft Office Suite
Technical support
Mechanical maintenance (Routine procedures)
Planned Preventative Maintenance (PPM) implementation
Computer skills
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Adobe Acrobat
Planned maintenance
Routine servicing
Time management

Full job description

Job Summary
The Field Service Technician II performs maintenance and repairs on complex mechanical and electrical equipment at off-site field locations, requiring a high degree of independent judgment. This role is responsible for communicating repair options to customers, ordering and receiving parts, and completing repairs efficiently to satisfy customer needs.

Ideal for self-motivated, hands-on service technicians who take pride in delivering exceptional service. Works closely with Field Service Manager to complete all service and repair assignments.

Essential Duties and Responsibilities

Accurately identify and troubleshoot complex technical issues
Perform routine maintenance on Tritek equipment according to established guidelines and service/maintenance schedules
Build and maintain positive relationships with customers, providing information, technical support, and training on equipment operation
Communicate effectively with customers, offering solutions and ensuring satisfaction
Prepare and complete service reports in a precise and timely manner
Participate in meetings and trainings as assigned
Follow customer site safety guidelines and adhere to safe job site practices
Utilize standard computer programs including Microsoft Office, Adobe Acrobat, web-based service tools, and CRM reporting tools
Project a positive company image through professional, cooperative interactions with employees, customers, and management
Perform other duties as assigned
Must travel within assigned territory, including overnight stays (travel expectation 30%)

Qualifications

Education: High school diploma or GCSE equivalent; additional technical education or certification is a plus.

Experience: Minimum of 2 years repairing and maintaining office or warehouse equipment (e.g., copy machines, mail equipment).

Skills and Abilities

Proven experience servicing and repairing mail equipment, with strong understanding of complex mechanical and logical functions
Proficiency in reading and writing English is required
Ability to read and comprehend computer-based schematics, specifications, service and parts literature, technical bulletins, and safety manuals
Strong organizational, time management, communication, and interpersonal skills
Valid driver’s license with a good driving record
Safety-conscious mindset with knowledge of HSE and industry safety standards

Benefits

Vehicle reimbursement (up to £300/month)
All travel expenses will be covered/reimbursed
Work from home expectation of 70% of time

Job Type: Full-time

Pay: £42,000.00-£47,000.00 per year

Work Location: On the road

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service technician ii jobs in birmingham, wmd

Field Service Technician

Specialist Technician (Virology) - School of Chemistry - 104637 - Grade 6

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