support specialist Work, Jobs in birmingham, wmd (with Salaries)

Revenue & Support Specialist - Birmingham
XC Trains Limited —Birmingham
- £37,444 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
12d
Team Administrator
National Grid —Birmingham
- £33,000 - £36,000 a year
- Microsoft Powerpoint
- Communication skills
21h
Imaging Department Assistant
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £25,272 a year
- Weekend availability
1d
Estate Agent Selling Luxury Homes
Fine & Country —Birmingham
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Travel Consultant
Trailfinders —Birmingham
- £44,000 - £49,000 a year
- Sales
Investigator
Birmingham City Council —Birmingham
- £45,091 - £53,460 a year
- Full-time
- Driving
- Communication skills
- Employee discount
13d
Sales Assistant - UNIQLO Bullring
Fast Retailing —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Police Officer - Wolverhampton, Birmingham, Leicester, Coventry, Peterborough and Nottingham
British Transport Police —Birmingham
- £32,472 - £50,256 a year
- Communication skills
Quick apply
Income Collection Officer
Pinnacle Group —Birmingham
- £33,000 - £35,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Employment Specialist
Better Pathways —Birmingham
- £30,000 a year
- Full-time
- Psychology
- Mentoring
- IT
- Annual leave
- Sick pay
Quick apply
Health Records Clerk
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
19h
Housing Support Officer
Safeguard Housing —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Clinical Support Specialist
Steris —Birmingham
- Full-time
- Sales
- Contracts
- In-person
Quick apply
Support Worker
Acuity Care —Birmingham
- £13 an hour
- Night shift
- Employee assistance programme
- Referral programme
Quick apply
7d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
14d
Place Specialist
WMGC —Birmingham
- £57,000 a year
- Hybrid work
Facilities Helpdesk Operator
Equans —Smethwick
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee assistance programme
Technical Specialist
Birmingham City Council —Birmingham
- £24,796 - £26,824 a year
- Full-time
Bar Support
Albert's Schloss —Birmingham
- £13.45 an hour
- Part-time
- Bar
- Restaurant
Quick apply
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave

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support specialist jobs near birmingham, wmd

Revenue & Support Specialist - Birmingham

XC Trains Limited -
Birmingham

Quick apply

Job details

Full-time
£37,444 a year
12 days ago

Qualifications

Customer service
Microsoft Office
IT
Communication skills

Full job description

Working out of Birmingham we are looking for someone who is passionate about delivering excellent customer service across our network, either on board our fleet of trains or at the station.

The salary is £37,444pa based on a 35hour week. Close date for applications is Friday 05th June 2026.

If you are successful in your application, this role will offer challenge and variety, and no two days will be the same. You will be working both on board and at barriers. On the trains you will be working alongside the Train Manager/Senior Conductor with on board travel enquiries, ticket checking and selling, undertaking travel irregularity reports and MG11s, as well as offering support to your other on board colleagues. At barriers you will work alongside other Revenue & Support Specialists as well as other train operating companies and the BTP.

Working a variety of shift patterns from early morning to late at night, over 7 days a week - flexibility is essential to this role, there may also be a requirement to stay overnight at various locations if supporting at events across our network. Average hours are 35 per week.

You will face many different challenges while working on board the trains or at the stations, which will require you to possess an outgoing, confident personality as well as outstanding customer service skills, an eye for detail and the drive to work hard.

As a customer focused role, the focus is to provide a professional service and ensure all our customers receive a fantastic experience every time they travel with us.

To be successful in this role you must clearly demonstrate with a covering letter and CV the following skills and experience:

A proven track record of customer service experience
Ability to work various shifts
Excellent communication skills, both verbal and written
IT Literate with knowledge of Microsoft Office
Ability to write comprehensive and accurate reports fit for presentation as evidence in court
An ability to follow rules and regulations in the workplace
Teamwork
Able to think on your feet to deal with different situations
An ability to defuse potential conflict situations

To apply for this role, please submit your current CV & covering letter by the close date of Friday 05th June 2026.

Please note, successful applicants will be required to attend a pre-employment medical and have a DBS check carried out.

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

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Refine Your Search

support specialist jobs in birmingham, wmd

Revenue & Support Specialist - Birmingham

Team Administrator

Imaging Department Assistant

Estate Agent Selling Luxury Homes

Travel Consultant

Investigator

Sales Assistant - UNIQLO Bullring

Police Officer - Wolverhampton, Birmingham, Leicester, Coventry, Peterborough and Nottingham

Income Collection Officer

Employment Specialist

Health Records Clerk

Housing Support Officer

Clinical Support Specialist

Support Worker

Intelligence Analyst

Place Specialist

Facilities Helpdesk Operator

Technical Specialist

Bar Support

IT Support Specialist

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