head of claims Work, Jobs in birmingham (with Salaries)

Head of Operations
FLTD Construction —Redditch
- £55,000 - £75,000 a year
- Full-time
- Management
- Communication skills
Quick apply
14d
Compliance Management Executive
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Communication skills
Hub Manager (Claims)
Allianz —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Master's degree
Senior Stakeholder Engagement Manager
Dragados —Birmingham
- Full-time
- Management
- IT
- Negotiation
Quick apply
Employment Associate - Birmingham
Irwin Mitchell —Birmingham
- Mentoring
- Leadership
Risk Manager - Tech & Cyber Risk
Beazley Management Limited —Birmingham
- Business
- Communication skills
- Negotiation
Lead Contract Manager
Low Carbon Contracts Company —Birmingham
- £80,000 a year
- Hybrid work
- Management
- English
- Project management
- Annual leave
- Work from home
Quick apply
2d
Compliance Administrator (Audit)
Royal Life Saving Society UK —Worcester
- £24,691 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Recoveries Paralegal/Litigation Executive
Flint Bishop —Birmingham
- Full-time
- Supervising experience
- IT
- Time management
- Employee discount
Quick apply
Costs Negotiator
Keoghs —Birmingham
- Full-time
- Hybrid work
- IT
- Communication skills
- Negotiation
Quick apply
Employment - Senior Associate / Legal Director
Irwin Mitchell —Birmingham
- Full-time
- Mentoring
- Leadership
Technical Officer
City of Wolverhampton Council —Wolverhampton
- £30,024 - £33,699 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Driving
- Computer skills
10d
Commercial Litigation Associate
Irwin Mitchell —Birmingham
- Business development
- Analysis skills
Accounts Administration Assistant
AX —Birmingham
- £24,852 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Credit Hire Paralegal/Litigation Executive
Flint Bishop —Birmingham
- Full-time
- Supervising experience
- IT
- Time management
- Employee discount
Quick apply
Senior Accounts Executive
SBK (Birmingham) Ltd —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
14d
Product Owner
Beazley Management Limited —Birmingham
- Computer Science
- Data analysis skills
- Machine learning
- Annual leave
Principal Analyst
NFU Mutual —Stratford-upon-Avon
- Up to £60,000 a year
- Full-time
- Management
- SQL
- Analysis skills
- Annual leave
- Work from home
Purchase Ledger Controller
McHale Komatsu Ltd —Redditch
- Full-time
- Microsoft Outlook
Quick apply
12d
Junior Costs Negotiator
Keoghs —Birmingham
- Full-time
- Hybrid work
- IT
- Communication skills
- Negotiation
- Employee discount
Quick apply

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head of claims jobs near birmingham

Head of Operations

FLTD Construction
Redditch

Quick apply

Job details

Full-time
£55,000 - £75,000 a year
14 days ago

Qualifications

Management
NEBOSH
Communication skills
PRINCE2 Certification

Full job description

Location: West Midlands, UK

Are you a hands-on leader ready to put your stamp on a business from top to bottom?

Having grown organically into a highly successful operation with over 60 staff, we are now preparing for our next phase of growth, which includes future business acquisitions. However, we have reached a critical inflection point: to successfully execute this next phase of growth, the Directors must back from daily operations.

We have outgrown our original processes. We are now looking for a pragmatic and organised leader to work with our talented team to professionalise our operations across the entire business.

This role comes with a clear, defined pathway to Operations Director (with future P&L responsibility) for the right candidate who proves they can successfully build and run this operational foundation.

The Package

£55,000 - £75,000 basic salary (tailored to whether you are stepping up or already proven at this level).
Performance bonuses tied to operational milestones.
Company car allowance.

Who We Are

We are Ferris UK, a highly successful, family-run SME construction company specialised in servicing the insurance home claims industry. With circa 60 employees split across our office and trade teams, we pride ourselves on a close-knit, supportive culture coupled with an ambitious drive to succeed. Having experienced rapid growth over the past 10 years, our Directors are now focused on high-level strategy - meaning we are looking for you to drive our next phase of operational excellence.

The Challenge (Your Role)

This is a key leadership role within a fast-paced environment where you will have the autonomy to shape operations, influence our culture, and deliver meaningful change. You will lead and integrate 3 core areas of the business: Construction Delivery, Customer Service, and Compliance. Strong communication and organisation skills, and the ability to build and manage robust processes is paramount.

Key Deliverables

The "Tidy Up" (Process Implementation): Enforcing consistent processes across the business. You will take planned processes, communicate them clearly, secure buy-in from the team, and successfully embed them into daily routines so they become habit.
Cross-Workforce Leadership: Bridging the gap between our site and office teams. You will manage and unify both construction (trade) and administrative (office) teams, acting as a visible, hands-on manager rather than just issuing orders from a desk.
Training, Onboarding and Retention: People are our most valuable asset. You’ll be tasked with overhauling, building, and managing robust staff induction and ongoing training programmes to ensure our high standards remain uncompromising as we grow, and our best people remain engaged and happy.
Mentorship and Development: We have some incredibly talented rising stars currently in place. They have raw talent and drive, but need your seasoned management experience to mentor them, help them lead effectively, and reach their full potential.

The Right Fit

Practical experience and cultural fit are prioritised over paper qualifications. To succeed here, you must be:

SME Ready: You must be comfortable and effective working without massive corporate support structures.
High Emotional Intelligence (EQ): Diplomatic but firm; capable of enforcing rules and holding staff accountable without creating unnecessary friction.
Resilient & Consistent: Possesses the grit to follow up on the mundane details and repeatedly enforce standards until they become habit.
A Broad Communicator: Capable of translating strategy from the Directors and breaking it down into practical, actionable steps for both a site foreman and an administrative coordinator.

Helpful / Desirable Qualifications (Not strictly mandatory):

Health & Safety: IOSH Managing Safely or NEBOSH General/Construction Certificate.
Leadership: ILM (Level 5+) or CMI management qualifications.
Process Methodology: Lean Six Sigma (Yellow/Green Belt) or general project management certifications (e.g., PRINCE2, Agile) demonstrating a structured approach to work.

How to Apply

If you are an ambitious operations professional ready to put your stamp on our business and build the foundations for our next phase of growth, apply today and let’s have a sensible conversation.

Quick apply

Refine Your Search

head of claims jobs in birmingham

Head of Operations

Compliance Management Executive

Hub Manager (Claims)

Senior Stakeholder Engagement Manager

Employment Associate - Birmingham

Risk Manager - Tech & Cyber Risk

Lead Contract Manager

Compliance Administrator (Audit)

Recoveries Paralegal/Litigation Executive

Costs Negotiator

Employment - Senior Associate / Legal Director

Technical Officer

Commercial Litigation Associate

Accounts Administration Assistant

Credit Hire Paralegal/Litigation Executive

Senior Accounts Executive

Product Owner

Principal Analyst

Purchase Ledger Controller

Junior Costs Negotiator

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