hotel operations Work, Jobs in birmingham (with Salaries)

Operations Assistant
Haus Birmingham —Birmingham
- £13 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Paid training
Quick apply
2d
VP Operations
Aimbridge Hospitality EMEA —Birmingham
- Full-time
- Hospitality
- Hotel
Quick apply
13d
Hotel Operations Manager
Mercure Birmingham West Hotel —West Bromwich
- From £40,000 a year
- Full-time
- Hospitality
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Operation Manager
Admin - HBH Birmingham —Birmingham
- Full-time
- Hotel
- Organisational skills
- Leadership
Quick apply
1d
Operations Manager
Leonardo Hotel Hinckley Island —Hinckley
- Hotel
- Referral programme
Quick apply
3d
Hotel Food & Beverage Operations Manager
Drayton Manor Resort Ltd —Tamworth
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
Operations Manager
Brightstar Hospitality Management —Birmingham
- Weekend availability
- Microsoft Office
- Hotel
- Leadership
Quick apply
13d
Meeting & Events Operations Manager (Cluster)
Windmill Village Hotel —Coventry
- From £33,000 a year
- Full-time
- Bar
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Guest Experience & Property Operations Administrator
McCann Housing LTD —Birmingham
- From £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Partnerships Manager - Loyalty and Ecosystem
Leonardo Royal Hotel Birmingham —Birmingham
- Hospitality
- Hotel
- Business development
- Referral programme
Quick apply

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Operations Assistant

Haus Birmingham -
Birmingham

Quick apply

Job details

Permanent | Full-time
£13 an hour
2 days ago

Benefits

Free parking
Casual dress
Paid training
On-site parking

Qualifications

Hospitality
Customer service
English
Organisational skills
Computer skills
Communication skills

Full job description

Job description

We are Nuvo Hotel Group , a market leader in the field of holiday lets and corporate short stay lettings.

Join our dynamic team as an Operations Assistant for our thriving business. We are seeking a detail-oriented and proactive individual who can support our operations team in ensuring smooth day-to-day functioning of our properties. If you thrive in a fast-paced environment and possess excellent organizational skills, this could be the perfect opportunity for you.

It is essential that the candidate has good work ethic. Other important skills are:

Previous experience in hospitality, property management, or customer service roles are mandatory.
Strong communication skills, both written and verbal.
Excellent organizational and multitasking abilities.
Proficiency in computer skills and familiarity with booking platforms such as Airbnb and Booking.com.
Ability to work independently with minimal supervision and as part of a team.
Flexibility to work evenings, weekends, and holidays as needed.
Attention to detail and a commitment to providing exceptional customer service.

Responsibilities will include:

Property Management: Assist in the management of properties, including coordinating guest check-ins and check-outs, responding to guest inquiries and concerns promptly, and ensuring properties are well-maintained and cleaned to high standards.
Booking Management: Monitor booking platforms to ensure accurate availability calendars, update pricing and availability as needed, and manage reservations and cancellations efficiently.
Communication: Act as a point of contact for guests, providing clear and timely communication regarding booking details, property amenities, and local attractions. Respond to inquiries via email, phone, and messaging platforms in a professional and friendly manner.
Administrative Support: Provide administrative support to the operations manager and branch manager, including scheduling appointments, organizing documents, and assisting with special projects as needed.

We like to hire from within, so there will be plenty of opportunities for growth and promotion within the company moving forwards.

This is a office based role and all our properties are located in and around Birmingham but majority of the customer service is over the phone and online.

WORKING HOURS:

FULL TIME - 14:30 - 22:00 Minimum 5 days a week including weekends and bank holidays.

We can offer an immediate start with full training (paid).

Benefits:

Free parking
On-site parking

Experience:

Customer service: 1 year (required)

Language:

English (required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: £13.00 per hour

Benefits:

Casual dress
Free parking
On-site parking

Experience:

Customer service: 2 years (required)
Hospitality: 2 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

hotel operations jobs in birmingham

Operations Assistant

VP Operations

Hotel Operations Manager

Operation Manager

Operations Manager

Hotel Food & Beverage Operations Manager

Operations Manager

Meeting & Events Operations Manager (Cluster)

Guest Experience & Property Operations Administrator

Partnerships Manager - Loyalty and Ecosystem

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