It helpdesk Work, Jobs in Birmingham (with Salaries)

IT Support Engineer
Vogehs Innovation Group Ltd —Birmingham
- £28,000 - £42,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
1d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- Maintenance
- IT
- AI
- Free parking
- Annual leave
12d
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
IT Service Desk Agent
Royal Shakespeare Company —Stratford-upon-Avon
- £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
8d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
IT Technician EDV/2026/HP/03583
Moseley Park —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- IT
- School
- Free parking
5d
Desktop Support Engineer (two roles)
Gambling Commission —Birmingham
- £27,500 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Travel
- Annual leave
1d
IT 1st Line Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Full-time
- Computer networking
- Work from home
First Line Support Consultant
Pinewood.AI —Solihull
- £25,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Driving
- Time management
- Annual leave
- Employee assistance programme
Quick apply
1d
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- Driving
- IT
- In-person
- Free parking
Quick apply
2d
IT Apprentice
JBC Skills Training Ltd —Coventry
- £15,600 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
ICT Technician
The Chantry School —Worcester
- £25,583 - £25,989 a year
- Full-time
- IT
- School
- Free parking
- Sick pay
Quick apply
4h
People Data Administrator
Serco Group —Solihull
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Human resources
- Annual leave
- Employee discount
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
Partnerships Records Administrator - 1 x Permanent 1 x FTC
University of Wolverhampton —Wolverhampton
- £26,707 - £28,778 a year
- Hybrid work
- Doctoral degree
- University
- Travel
- Free parking
- Annual leave
9d
Field IT Service Engineer
Blakemore Technical Services —Droitwich
- Full-time
- IT
- Communication skills
- Employee discount
- Life insurance
14d
Critical Incidents Co-Ordinator
ISS Facility Services —Marston Green
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply

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IT Support Engineer

Vogehs Innovation Group Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,000 - £42,000 a year
1 day ago

Benefits

Health & wellbeing programme
Flexitime
Paid volunteer time

Qualifications

TCP
English
Windows
DHCP
IT support
DNS
TCP/IP
Active Directory
VPN

Full job description

About the Role:

Birmingham is a city built on innovation and industry, and at Vogehs Innovation Group Ltd, we bring that same driven spirit to modern technology solutions. We deliver reliable, high-performing IT systems that empower businesses to run smoothly and scale effectively. We believe that IT support should be proactive, seamless, and user-focused. We are looking for an IT Support Engineer who can take ownership of our technical environment. You aren't just closing tickets; you are defining our support standards and system reliability. You will serve as the technical backbone of our operations, bridging the gap between complex infrastructure requirements and everyday end-user needs. You are the advocate for seamless technology in a fast-paced corporate environment.

Why Work With Us?

The Environment: Our office is located in the heart of Birmingham. We value a workplace that fosters productivity—think modern workstations, reliable tools, and a great team atmosphere.
Tech-First Culture: We don't need you to convince us that IT infrastructure matters. We know it does. You will have a voice in shaping our technical stack and IT workflows from Day 1.
Modern Stack: We work with up-to-date hardware, Active Directory, and Microsoft 365 cloud systems, keeping our infrastructure modern and secure.
Growth: You will have access to training resources and certification opportunities to keep your technical skills sharp and advance your career.

Key Responsibilities:

Technical Support Ownership: Provide 1st and 2nd line support across hardware, software, and network systems. Maintain consistency and reliability across all user endpoints.
End-to-End Troubleshooting: Lead the technical resolution process from initial incident logging and diagnosis to root-cause resolution and user handoff.
System Administration: Manage user accounts, permissions, and security policies using Active Directory and Microsoft 365.
Infrastructure Maintenance: Monitor network connectivity, system health, and backup integrity to prevent downtime before it happens.
Documentation & Communication: Document technical processes and support tickets clearly. Explain technical issues clearly to non-technical team members and management.

What We Are Looking For:

Experience: 2+ years in an IT Support, Technical Helpdesk, or Systems Support role.
Technical Skills: Strong hands-on knowledge of Windows OS, Microsoft 365, Active Directory, and core networking (TCP/IP, DNS, DHCP, VPNs).
Tooling: Proficient with ticketing systems, remote support tools, and hardware configuration techniques.
Language Skills: Professional fluency in English (verbal and written) is required for clear user communication and technical documentation.
Mindset: You are pragmatic and service-oriented. You know how to prioritize urgent issues while ensuring long-term technical stability.

Pay: £28,000.00-£42,000.00 per year

Benefits:

Flexitime
Health & wellbeing programme
Paid volunteer time

Work Location: Hybrid remote in Birmingham B18 6JL

Quick apply

Refine Your Search

it helpdesk jobs in birmingham

IT Support Engineer

IT Helpdesk Analyst

Helpdesk Coordinator - FTC 12 months

1st / 2nd Line IT Support Analyst

IT Service Desk Agent

IT Support Analyst

IT Technician EDV/2026/HP/03583

Desktop Support Engineer (two roles)

IT 1st Line Support Apprentice

First Line Support Consultant

IT Technician

IT Apprentice

Senior IT Support Analyst

L4 Network Engineer Apprentice

ICT Technician

People Data Administrator

Senior IT Support Technician / Team Lead

Partnerships Records Administrator - 1 x Permanent 1 x FTC

Field IT Service Engineer

Critical Incidents Co-Ordinator

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