Motor claims Work, Jobs in Birmingham (with Salaries)

FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
Motor Claims Handler
amber accident claims ltd —Birmingham
- From £19,500 a year
- Full-time
- In-person
Quick apply
Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Technical Personal Injury Claims Handler
The AA —Oldbury
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Annual leave
- Employee assistance programme
11d
Paralegal - Insurance Litigation
DAC Beachcroft —Birmingham
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
Quick apply
Claims Handler - Commercial & Schemes
Howden Group Holdings —Stourbridge
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Claims Handler
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Claims Manager
Gallagher Bassett —Tamworth
- Team management
- Organisational skills
- Leadership
- Employee stock purchase plan
- Life insurance
Fleet Administrator
Veezu —Solihull
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
Risk Analyst Corporate Insurance
NFU Mutual —Stratford-upon-Avon
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
1d
Stores Person
Diamond Bus —Tividale
- Full-time
- IT
- Communication skills
Partner - Large Loss
Flint Bishop —Birmingham
- Full-time
- Microsoft Office
- Business development
- IT
- Employee discount
Quick apply
12d
Service & Warranty Administrator
Chandlers Farm Equipment —Martley
- 8 hour shift
- Computer literacy
- Driving
- Time management
- Sick pay
Solicitor/CILEX Lawyer/Experienced Paralegal - Motor Fraud
DAC Beachcroft —Birmingham
- Hybrid work
Quick apply
Risk Analyst (Group)
NFU Mutual —Stratford-upon-Avon
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
1d
Business Development Manager
Flint Bishop —Birmingham
- Full-time
- Sales
- Business development
- Communication skills
- Employee discount
Quick apply
Workshop Supervisor
Rygor Auto —Kidderminster
- £48,500 - £50,000 a year
- Overtime
- Health & wellbeing programme
- Annual leave
Solicitor
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Associate, Catastrophic Injury, 2+ PQE
Kennedys Law - UK —Birmingham
- Full-time
- Business development
- Negotiation
HGV Technician
Rygor Auto —Nuneaton
- £18 an hour
- Overtime
- Health & wellbeing programme
- Annual leave

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FNOL Motor Claims Handler

1010 Solutions -
Birmingham

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year

Qualifications

GCSE
Data entry
Organisational skills
Clerical experience
Communication skills
Certificate in Insurance

Full job description

Job Title: FNOL Motor Claims Handler
Location: Office-based – Birmingham
Hours: Full-time, Permanent | Monday to Friday, 9:00am – 5:30pm (40 hours per week)
Salary: Competitive – Based on experience
Holiday Entitlement: 28 days including Bank Holidays

About Us

We are a specialist accident management company, focused on supporting clients who have been involved in non-fault road traffic accidents. Our comprehensive, post-accident services help clients recover losses and obtain compensation, ensuring a smooth and supportive claims process from start to finish.

We work across the personal injury and accident replacement vehicle sectors, also supporting a wide range of businesses including claims management companies, body shops, motor fleet operators, and claims handlers. With a customer-first approach, our end-to-end service model is designed to ensure complete satisfaction.

The Role

Due to continued growth, we’re seeking an experienced FNOL (First Notification of Loss) Claims Handler to join our Birmingham office. This role is ideal for someone proactive, customer-focused, and knowledgeable in motor claims and liability assessment.

You will act as the first point of contact for clients reporting incidents, guiding them through the claims process and liaising with insurers, engineers, and other stakeholders to ensure swift resolution and recovery.

Key Responsibilities

Handle incoming FNOL claims via phone and email, accurately recording all incident details
Guide clients through the claims journey, setting clear expectations and providing ongoing support
Conduct initial liability assessments and determine the client’s eligibility for services
Coordinate with insurers, brokers, engineers, and repair networks as necessary
Proactively manage a portfolio of claims from initial report through to resolution
Submit FNOL reports to relevant insurance companies and update internal systems
Organise vehicle collection and drop-offs in collaboration with the fleet team
Recover uninsured losses from third parties where applicable
Communicate effectively with clients, insurers, and other third parties to progress claims smoothly

What We’re Looking For

Previous experience in FNOL or motor claims handling
A confident and clear telephone manner
Strong problem-solving skills with the ability to overcome challenges independently
Empathetic and professional approach to customer service
Excellent attention to detail and accurate data entry skills
Knowledge of relevant industry regulations and compliance requirements
Ability to work effectively within a fast-paced, team-oriented environment
Strong communication and decision-making skills

If you’re enthusiastic about the role but don’t tick every box, we’d still love to hear from you. Let’s talk about how your experience could be a great fit for our team.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Experience:

FNOL: 1 year (preferred)
Motor Claims: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

motor claims jobs in birmingham

FNOL Motor Claims Handler

Motor Claims Handler

Customer Assistance Coordinator - Roadside

Technical Personal Injury Claims Handler

Paralegal - Insurance Litigation

Claims Handler - Commercial & Schemes

Claims Handler

Claims Manager

Fleet Administrator

Risk Analyst Corporate Insurance

Stores Person

Partner - Large Loss

Service & Warranty Administrator

Solicitor/CILEX Lawyer/Experienced Paralegal - Motor Fraud

Risk Analyst (Group)

Business Development Manager

Workshop Supervisor

Solicitor

Associate, Catastrophic Injury, 2+ PQE

HGV Technician

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