Resident advisor Work, Jobs in Birmingham (with Salaries)

Resident Experience Advisor - Fixed Term Contract
iQ Student Accomodation —Coventry
- £27,500 a year
- Full-time
- Hotel
- Front desk
- Annual leave
Library Customer Advisor (Saturdays)
Worcestershire County Council —Bromsgrove
- £13.26 - £13.47 an hour
- Every weekend
- Hybrid work
- Annual leave
Housing & Welfare Officer
Civic Recruitment Limited —Walsall
- £30 an hour
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
Quick apply
Customer Service Advisors
Platform Housing —Birmingham
- £25,951 a year
- Weekend availability
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
11d
Customer Services Team Leader
Wyre Forest District Council —Kidderminster
- £38,760 - £41,343 a year
- Monday to Friday
- Team management
5d
Outreach Personal Advisor
Worcestershire County Council —Bromsgrove
- £31,537 - £33,699 a year
- Weekend availability
- Travel
8d
Customer Service Advisors
Platform Housing Group —Birmingham
- £25,951 a year
- Part-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
3d
People Manager
Lisieux Trust Limited —Erdington
- £37,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Library Customer Advisor
Worcestershire County Council —Worcester
- £13,482.93 - £13,696.91 a year
- Weekend availability
- Hospitality
- Experience working with children
4d
Young Persons Advisor - Housing Champion
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
7d
Peripatetic Wellbeing Advisor
Extra Care —Coventry
- £29,700 - £33,300 a year
- Full-time
- Annual leave
- Life insurance
Careers and Employment Advisor, 35 hours
Worcestershire County Council —Worcester
- £29,832 - £31,877 a year
- Full-time
- Hybrid work
- Annual leave
Adult Front Door Advisor
Worcestershire County Council —Worcester
- £13,526 - £14,673 a year
- Hybrid work
- Annual leave
Product Manager
West Midlands Combined Authority —Birmingham
- £45,728 - £50,778 a year
- Part-time
- Product management
- Annual leave
- Employee discount
3d
Communications Manager
Coventry City Council —Coventry
- £45,091 - £52,413 a year
- Weekend availability
- Communication skills
9d
Careers and Employment Advisor (28 hours)
Worcestershire County Council —Redditch
- £23,866 - £25,502 a year
- Mentoring
Wellbeing Advisor (Registered Nurse)
Extra Care —Birmingham
- £19.05 an hour
- Part-time
- Computer literacy
- Master's degree
- Computer skills
- Annual leave
- Employee discount
Quick apply
14d
Private Client Tax Manager - Birmingham
KPMG —Birmingham
- Full-time
- Management
- Analysis skills
- Communication skills
- Flexible schedule

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Resident Experience Advisor - Fixed Term Contract

iQ Student Accomodation -
Coventry

Apply Now

Job details

Full-time
£27,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Client services
Front desk

Full job description

Salary

£27,500

Contractual hours

Basis

Full Time

Region

Sites - Midlands

Package

25 days annual leave (plus bank holidays) Day off on your birthday Discretionary bonus scheme Pension – matched up to 8% Life Assurance Season ticket loans Cycle to work scheme Gym discounts Discounts & Offers

Job category/type

Operations

Date posted

05/08/2026

Job reference

R00680

Resident Experience Advisor

This is a fixed term contract till 18/11/2026

Doing the right thing, even when nobody’s watching? It’s an iQ thing.

iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day.

Sound like your cup of tea? Here’s a bit about the role…

About the role

As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same.

You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and independently.

What you’ll be doing

Being a warm, professional presence at reception and handling resident enquiries
Welcoming new students, encouraging current students to re-book and hosting viewings for prospective residents and their families
Managing parcel deliveries, car parking requests and general site administrative tasks
Logging and following up with maintenance requests, ensuring on-site contractors are coordinated in line with requirements
Helping plan and deliver resident events and engagement activities
Completing standards walks, inspections and building safety and compliance checks
Reaching out proactively to residents in rent arrears and providing the relevant support
Going the extra mile to create a warm, inclusive, and memorable resident experience

What makes a great iQer?

We’re looking for a positive team player who thrives in a “get‑stuff‑done” environment. You’ll roll up your sleeves, bring fresh ideas for our residents, and communicate brilliantly.

Customer service experience is helpful, whether in a bar, hotel, gym, shop or anywhere you’ve worked with people but what matters most are your people skills, personality, attention to detail and drive to do the best for our residents.

Working hours

Our residents come first, so we work around their needs. Your shift pattern will be confirmed at least six weeks in advance and may vary across a six‑week cycle.

You’ll work on the busy reception desk within our operating hours of 8am–8pm, Monday to Friday, with occasional weekend work agreed in advance for busy periods or open days.

What you'll get

In exchange, you'll receive great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places.

Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and supportive environment.

Want to know what it’s really like to work at iQ? Check us out on Glassdoor and hear directly from our people.

Ready to feel like you've got the best job ever? Apply today!

Apply Now

Refine Your Search

resident advisor jobs in birmingham

Resident Experience Advisor - Fixed Term Contract

Library Customer Advisor (Saturdays)

Housing & Welfare Officer

Customer Service Advisors

Customer Services Team Leader

Outreach Personal Advisor

Customer Service Advisors

People Manager

Library Customer Advisor

Young Persons Advisor - Housing Champion

Peripatetic Wellbeing Advisor

Careers and Employment Advisor, 35 hours

Adult Front Door Advisor

Product Manager

Communications Manager

Careers and Employment Advisor (28 hours)

Wellbeing Advisor (Registered Nurse)

Private Client Tax Manager - Birmingham

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