Senior technical support Work, Jobs in Birmingham (with Salaries)

Senior Technology Specialist
Armac Martin —Birmingham
- £45,000 - £50,000 a year
- Full-time
- SQL
- APIs
- In-person
- Free parking
- Paid training
Quick apply
11d
Senior Fleet Manager
West Midlands Combined Authority —Birmingham
- £56,127 - £62,906 a year
- Part-time
- Project management
- Contracts
- AI
- Annual leave
- Employee discount
6d
Senior Technical Program Manager
BluePeak Technologies —Birmingham
- £74,000 - £96,000 a year
- Full-time
- Project management
- Organisational skills
- Agile
- Employee stock purchase plan
Quick apply
9d
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
9d
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
Senior Project Manager
West Midlands Combined Authority —Birmingham
- £53,120 - £59,417 a year
- Part-time
- Project management
- No degree
- AI
- Annual leave
- Employee discount
3d
Technical – Senior Manager
Homes England —Birmingham
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Leadership
- Annual leave
- Employee assistance programme
Senior Technical Specification and Support Manager
ASSA ABLOY —Willenhall
- System design
- Continuous improvement
- Computer networking
2d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
13d
Insight Data Analytics Manager
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Management
- Data analysis skills
- Master's degree
- Annual leave
- Employee assistance programme
5d
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
Digital, Data and Technology, Senior Internal Auditor
Government Internal Audit Agency —Birmingham
- £52,700 - £60,948 a year
- Part-time
- Presentation skills
- IT
- Annual leave
- Employee discount
12d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Technical Escalation Manager
Spherica Business Solutions Ltd —Walsall
- £42,000 - £47,500 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
12d
Senior Hazardous Area Engineer (DSEAR)
Spiers Engineering Safety —Tamworth
- £40,968.73 - £91,674.06 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Mentoring
- Profit sharing
Quick apply
12d
Senior Systems Accountant
Nacro —Birmingham
- £60,629 - £62,448 a year
- Full-time
- Hybrid work
- Continuous improvement
3d
Information Security & IT Manager
NetWatch Global —Birmingham
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- IT
- Flexitime
- Flexible schedule
Quick apply
8d
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
Senior Data & Analysis Lead
Cabinet Office —Birmingham
- £43,760 - £47,413 a year
- Part-time
- SQL
- Analysis skills
- Presentation skills
- Annual leave
8d
(Asset Intelligence) Building Services Technical Oversight Lead
Department for Work and Pensions —Birmingham
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Engineering
- Maintenance
- Presentation skills
- Annual leave
- Employee assistance programme

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senior technical support jobs near birmingham

Senior Technology Specialist

Armac Martin -
Birmingham

Quick apply

Job details

Full-time
£45,000 - £50,000 a year
11 days ago

Benefits

Free parking
Paid training
Cycle to work scheme
Company pension
Canteen
Employee discount
On-site parking

Qualifications

Software deployment
MongoDB
SQL
APIs
SAP ERP
TypeScript
Python

Full job description

About the Role

We are recruiting for a Senior Technology Specialist to join our Systems and Technology Team. This role exists to strengthen Armac Martin's internal technology capability across data engineering, web platforms, systems integration, automation, and AI-enabled workflows. The role is a hands-on technical specialist role focused on building, improving, troubleshooting, and documenting business-critical platforms so they remain reliable, scalable, secure, and aligned to operational priorities while reducing manual work and improving decision-making across the business.

Key Responsibilities

Triage and resolve production issues in DAGs, integrations, APIs, databases, and the internal web platform without requiring heavy escalation.
Review and improve existing Python, FastAPI, React, TypeScript, SQL, BigQuery, MongoDB, and GCP implementations with a bias toward maintainability and operational resilience.
Support daily technical delivery by resolving blockers in code, data, environments, integrations, deployment pipelines, and production support workflows.
Translate business requests into clear technical options, sequencing, trade-offs, risks, and implementation plans for review with senior stakeholders.
Operate at a standard where high-priority incidents are quickly understood, risks are communicated clearly, and changes are tested before release.

Success Outcomes

First 90 Days:

All of the above plus:

Operational support and prioritised improvement of core data pipelines, DAGs, SQL/BigQuery models, ERP integrations, APIs, and internal web platform services.
Technical contribution to engineering standards, including code review participation, test expectations, release readiness checks, and maintainable implementation patterns.
Technical analysis of stakeholder requests, converting business requirements into scoped technical work with clear acceptance criteria, constraints, and implementation notes.
Reliability practices for production systems, including deployment checks, rollback thinking, monitoring, incident triage, and root-cause follow-up.
12 Months:

All of the above plus:

Material reduction in manual operational effort through automation and integration, sustaining or exceeding the current direction of removed manual work where suitable opportunities exist.
Improved reliability for core internal platforms and data workflows, with production incidents reduced, faster recovery, and uptime maintained at business-acceptable levels.
Better reporting and analytics capability through robust data models, BigQuery workflows, warehouse governance, and ERP offloading where appropriate.
Higher delivery throughput and predictability through improved CI/CD, testing, code review participation, documentation, and release support.
Commercially useful AI and automation use cases delivered with clear validation, exception handling, and measurablebenefit.

Skills

Required

Hands-on technical credibility across Python, SQL, APIs, data pipelines, cloud deployment, and full-stack web systems.
Able to work as a senior individual contributor while supporting technical quality and sharing expertise with other engineers when required.
Understands production support, testing, CI/CD, observability, rollback thinking, and release discipline.
Strong SQL and data modelling capability, particularly where operational systems and ERP data are involved.
Can work directly with senior stakeholders and translate business goals into deliverable technical work.
Treats reliability, security, maintainability, and data quality as core responsibilities rather than optional extras.

Desired

Have worked with a SAP ERP system.
Understand repository structures, deployment conventions, DAG naming, monitoring patterns, and support runbooks.
Excellent ability to communicate and manage supplier relationships and internal stakeholders.
Understand cost structures, operational KPIs, and department-specific metrics.

Experience

· Have at least five years’ experience of software development, including the elements listed in the key responsibilities section.

· Experience in manufacturing is desirable.

Traits & Behaviours

Strong ownership mentality
Calm, structured troubleshooting under pressure.
Pragmatic technical judgement: balances speed, quality, risk, and business value.
Clear communication with both technical and non-technical stakeholders.
Knowledge-sharing mindset with high standards for engineering practice.
Healthy scepticism toward AI outputs, data quality, and undocumented assumptions.

Disqualifying Behaviours

Avoids accountability for live systems or repeatedly blames legacy complexity rather than improving it.
Cannot explain technical trade-offs clearly to non-technical stakeholders.
Introduces unnecessary architectural complexity or tools without clear business benefit.
Ships changes without adequate testing, peer review, monitoring, or rollback consideration.
Fails to assess technical priority and risk, causing work to become reactive, overcommitted, or unclear on what matters most.
Uses AI, automation, or data outputs without appropriate validation and safeguards.

About the Company

Founded in 1929 and based in Birmingham, Armac Martin is now an award-winning, fourth-generation family business and a leading name in the luxury interiors industry.

We have a passion for exceptional design; celebrating true craftsmanship and the use of the finest materials to form made‑to‑last brass hardware and accessories.

Our reputation is built on both heritage and craftsmanship, and our luxury hardware is favoured by architects, designers, property developers and homeowners the world over.

Our foundational mission “to be a great brand, that nurtures great people to produce great products” puts people at the centre of everything we do. We apply a culture first approach to building our team by ensuring we find people with values that align with our own, our core values are:

- To be Inclusive and Caring

- To Demonstrate Honesty and Integrity

- To hold ourselves Accountable

- To have a Can Do and Forward-Looking attitude.

- To foster Innovation

- To have a Dedication to Excellence

Benefits

Company pension
Cycle to work scheme
Employee discount
Free on-site parking
Free tea, coffee and fruit
Regular work socials
Regular opportunities to help support our chosen charity (during paid working hours)
25 days holiday plus bank holidays (additional service day for every 5 years worked)
Annual bonus
Christmas bonus
Ongoing investment in training

Pay: £45,000.00-£50,000.00 per year

Benefits:

Canteen
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior technical support jobs in birmingham

Senior Technology Specialist

Senior Fleet Manager

Senior Technical Program Manager

Technical Support Advisor

Senior 1st Line Support Analyst

Senior Project Manager

Technical – Senior Manager

Senior Technical Specification and Support Manager

Investigator

Insight Data Analytics Manager

Senior Technical Support Engineer

Digital, Data and Technology, Senior Internal Auditor

1st / 2nd Line IT Support Analyst

Technical Escalation Manager

Senior Hazardous Area Engineer (DSEAR)

Senior Systems Accountant

Information Security & IT Manager

Senior IT Support Technician / Team Lead

Senior Data & Analysis Lead

(Asset Intelligence) Building Services Technical Oversight Lead

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