support specialist Work, Jobs in birmingham b16 (with Salaries)

Revenue & Support Specialist - Birmingham
XC Trains Limited —Birmingham
- £37,444 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
12d
Travel Consultant
Trailfinders —Birmingham
- £44,000 - £49,000 a year
- Sales
Client Support Specialist
Barclays —Birmingham
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
5d
Police Officer - Wolverhampton, Birmingham, Leicester, Coventry, Peterborough and Nottingham
British Transport Police —Birmingham
- £32,472 - £50,256 a year
- Communication skills
Quick apply
Place Specialist
WMGC —Birmingham
- £57,000 a year
- Hybrid work
Facilities Helpdesk Operator
Equans —Smethwick
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee assistance programme
Clinical Support Specialist
Steris —Birmingham
- Full-time
- Sales
- Contracts
- In-person
Quick apply
Team Administrator
National Grid —Birmingham
- £33,000 - £36,000 a year
- Microsoft Powerpoint
- Communication skills
6h
Employment Specialist
Better Pathways —Birmingham
- £30,000 a year
- Full-time
- Psychology
- Mentoring
- IT
- Annual leave
- Sick pay
Quick apply
Estate Agent Selling Luxury Homes
Fine & Country —Bromsgrove
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Income Collection Officer
Pinnacle Group —Birmingham
- £33,000 - £35,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Employment Specialist (Individual Placement and Support)
Change Grow Live —Stourbridge
- £29,529.80 - £32,002.35 a year
- Project management
- Team management
- No degree
- Annual leave
- Employee discount
8d
Sales Assistant - UNIQLO Bullring
Fast Retailing —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
IPS Employment Specialist
Shaw Trust —Birmingham
- £29,556 - £37,755 a year
- Communication skills
- Annual leave
- Employee assistance programme
Housing Support Officer
Safeguard Housing —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Children’s Residential Support Worker
Insight Care Group Ltd —Acocks Green
- £31,900 - £33,900 a year
- Overtime
- Driving
- In-person
- Care plans
- Paid training
- Health & wellbeing programme
Quick apply
13d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
14d
Office Administrator
PEARTREE HOUSING LTD —Birmingham
- £23,809.50 - £25,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
9h
Support Worker
Acuity Care —Birmingham
- £13 an hour
- Night shift
- Employee assistance programme
- Referral programme
Quick apply
7d
Learning Design & Delivery Specialist
BELFOR UK Ltd —Tamworth
- Up to £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply

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support specialist jobs near birmingham b16

Revenue & Support Specialist - Birmingham

XC Trains Limited -
Birmingham

Quick apply

Job details

Full-time
£37,444 a year
12 days ago

Qualifications

Customer service
Microsoft Office
IT
Communication skills

Full job description

Working out of Birmingham we are looking for someone who is passionate about delivering excellent customer service across our network, either on board our fleet of trains or at the station.

The salary is £37,444pa based on a 35hour week. Close date for applications is Friday 05th June 2026.

If you are successful in your application, this role will offer challenge and variety, and no two days will be the same. You will be working both on board and at barriers. On the trains you will be working alongside the Train Manager/Senior Conductor with on board travel enquiries, ticket checking and selling, undertaking travel irregularity reports and MG11s, as well as offering support to your other on board colleagues. At barriers you will work alongside other Revenue & Support Specialists as well as other train operating companies and the BTP.

Working a variety of shift patterns from early morning to late at night, over 7 days a week - flexibility is essential to this role, there may also be a requirement to stay overnight at various locations if supporting at events across our network. Average hours are 35 per week.

You will face many different challenges while working on board the trains or at the stations, which will require you to possess an outgoing, confident personality as well as outstanding customer service skills, an eye for detail and the drive to work hard.

As a customer focused role, the focus is to provide a professional service and ensure all our customers receive a fantastic experience every time they travel with us.

To be successful in this role you must clearly demonstrate with a covering letter and CV the following skills and experience:

A proven track record of customer service experience
Ability to work various shifts
Excellent communication skills, both verbal and written
IT Literate with knowledge of Microsoft Office
Ability to write comprehensive and accurate reports fit for presentation as evidence in court
An ability to follow rules and regulations in the workplace
Teamwork
Able to think on your feet to deal with different situations
An ability to defuse potential conflict situations

To apply for this role, please submit your current CV & covering letter by the close date of Friday 05th June 2026.

Please note, successful applicants will be required to attend a pre-employment medical and have a DBS check carried out.

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

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support specialist jobs in birmingham b16

Revenue & Support Specialist - Birmingham

Travel Consultant

Client Support Specialist

Police Officer - Wolverhampton, Birmingham, Leicester, Coventry, Peterborough and Nottingham

Place Specialist

Facilities Helpdesk Operator

Clinical Support Specialist

Team Administrator

Employment Specialist

Estate Agent Selling Luxury Homes

Income Collection Officer

Employment Specialist (Individual Placement and Support)

Sales Assistant - UNIQLO Bullring

IPS Employment Specialist

Housing Support Officer

Children’s Residential Support Worker

Intelligence Analyst

Office Administrator

Support Worker

Learning Design & Delivery Specialist

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