Incident manager Work, Jobs in Birmingham B28 (with Salaries)

Contract Manager
Birmingham Airport —Birmingham
- £52,000 a year
- Maintenance
- Free parking
- Employee assistance programme
9d
IT Service Manager
NFU Mutual —Stratford-upon-Avon
- Up to £60,000 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Annual leave
- Employee discount
10d
Investigation Support Manager
WM Trains —Birmingham
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Employee assistance programme
4d
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- No degree
- Mentoring
- Organisational skills
- Annual leave
10d
Lead Service Manager
Coventry Building Society —Coventry
- £65,600 - £85,000 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Agile
3d
Crew Performance Manager
easyJet —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
Quick apply
Service Delivery Manager
Novem Limited —Coventry
- £40,000 - £55,000 a year
- Full-time
- Azure
- Management
- IT
- Bereavement leave
- Life insurance
Quick apply
HSE Manager (Manufacturing)
Warwick Nub News —Leamington Spa
- £60,000 a year
- Assembly
- Leadership
- Communication skills
3d
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Fleet Manager
BELFOR UK Ltd —Tamworth
- £52,000 - £55,000 a year
- Full-time
- Travel
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
Facilities Compliance Manager
National Highways —Birmingham
- £36,200 - £40,450 a year
- Full-time
- Hybrid work
- Contracts
8d
Facilities Manager
BNP Paribas —Solihull
- Full-time
- IT
- Leadership
- Time management
- Employee discount
- Life insurance
Transferee and Re-Joiner Police Inspector - Force Incident Manager
British Transport Police —Birmingham
- Management
- IT
- Negotiation
Quick apply
Area Senior Service Manager
Birmingham City Council —Birmingham
- £54,495 - £64,811 a year
- Full-time
2d
Associate Problem & Major Incident Coordinator
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Communication skills
3d
Area Driver Manager (New Street)
WM Trains —Birmingham
- £88,497 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
10d
Field Operations Manager
Hotelcare —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
Quick apply
9d
Train Driver (Intermodal)
Freightliner —Birmingham
- Full-time
1d
Operations Manager
Warwick Nub News —Warwick
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d

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Contract Manager

Birmingham Airport -
Birmingham

Apply Now

Job details

Permanent
£52,000 a year
9 days ago

Benefits

Free parking
Company pension
Employee assistance programme
On-site parking

Qualifications

Contract management
Maintenance

Full job description

About The Role

The Contract Manager plays a pivotal role within our Terminal Infrastructure team, ensuring the effective commercial, contractual, and service‑delivery management of a diverse portfolio of building, life‑safety, and facilities contracts. Acting as a key interface between suppliers and internal stakeholders, you will drive high performance, compliance, and continuous improvement across critical airport services.

Why Join Us

At Birmingham Airport, we are committed to supporting our people and recognising their contribution. As a BAL employee, you will benefit from:

Competitive salary with annual bonus scheme (subject to company performance)
Excellent pension scheme
Employee Assistance Programme (EAP) for wellbeing support
Cash Health Plan to support everyday healthcare costs
Free on‑site parking
Access to exclusive airport retail and food discounts
Structured training and development opportunities

Key Responsibilities

Contract governance — Manage a portfolio of building and facilities contracts, ensuring compliance with statutory, regulatory, and corporate requirements.
Lifecycle management — Lead contract mobilisation, performance reviews, variations, extensions, and re‑tendering activities.
Performance frameworks — Maintain robust KPIs, SLAs, reporting structures, and audit‑ready documentation.
Service delivery oversight — Ensure suppliers deliver safe, resilient, and continuous services in a 24/7 operational environment.
Commercial management — Oversee budgets, cost control, forecasting, and value‑for‑money initiatives.
Stakeholder collaboration — Build strong relationships across operations, engineering, safety, procurement, and finance to align services with airport priorities.

Essential Experience Required

Contract management within high‑value, high‑risk, KPI‑driven environments.
Building maintenance knowledge including asset lifecycle, reactive and planned works.
Health & Safety compliance including permit‑to‑work systems.
Supplier performance management in complex operational settings.
Commercial acumen including reviewing variations, claims, and pricing models.
Stakeholder engagement at senior and operational levels.

Desirable Experience

NHF SOR familiarity and alternative pricing models.
Critical infrastructure exposure such as transport or safety‑critical environments.
CAFM systems and job‑management platforms.
Continuous improvement within live operational environments.
Incident response support in complex settings.
Report writing and presenting to senior forums.

Join us and contribute to making Birmingham Airport safe, resilient, and operationally exceptional, supporting millions of passengers every year.

About Us

Birmingham Airport is the UK’s seventh‑largest, with 30 airlines connecting passengers to over 120 direct destinations and more than 400 worldwide. We are on a strong growth trajectory, with forecasts indicating we will serve over 18 million customers annually by 2033. By then, HS2 will link us to central London in just 37 minutes, and we are committed to achieving our ambition of becoming a net zero carbon airport.

Our purpose is: Proud of Every Journey. That means everyone at the airport and the 100 organisations operating on the airport site, taking pride in getting customers safely, punctually, and comfortably from A to B.

By creating a kind, values-driven environment where everyone feels empowered to bring their best to work, we will retain and develop our people – and deliver on our purpose. Our seven pillars, Growth, Customer, Neighbour, Efficiency, People, Safety & Security and Carbon, support the strategic output of the company.

Our values – Curious, Dedicated, Inclusive, Respectful & Supportive guide how our colleagues treat each other as we serve customers with safety and security as our top priority.

Apply Now

Refine Your Search

incident manager jobs in birmingham b28

Contract Manager

IT Service Manager

Investigation Support Manager

IT Service Desk Team Leader

Lead Service Manager

Crew Performance Manager

Service Delivery Manager

Service Delivery Manager

HSE Manager (Manufacturing)

Service Delivery Manager

Fleet Manager

Facilities Compliance Manager

Facilities Manager

Transferee and Re-Joiner Police Inspector - Force Incident Manager

Area Senior Service Manager

Associate Problem & Major Incident Coordinator

Area Driver Manager (New Street)

Field Operations Manager

Train Driver (Intermodal)

Operations Manager

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