Customer care advisor Work, Jobs in Birstall, Wyk (with Salaries)

Customer Care Advisor
Optimum Medical —Leeds
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
111 Health Advisor Wakefield
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Paid training
- Annual leave
2d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
Billing Customer Service Advisor
Yorkshire Water —Bradford
- £27,417 - £31,942 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Lead ER Specialist
Anchor —Bradford
- £42,000 a year
- Hybrid work
- Management
- Supervising experience
- Human resources
- Employee discount
5d
Client Care Advisor
Vets for Pets —Wakefield
- Part-time
- Computer literacy
- Employee discount
6d
ER Specialist
Anchor —Bradford
- £38,000 a year
- Hybrid work
- Management
- Communication skills
- Employee discount
5d
Enhanced Support and Grants Team Manager (maternity cover)
Christians Against Poverty —Bradford
- £19,494 a year
- Part-time
- Hybrid work
- Team management
- Leadership
- Flexitime
- Employee discount
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Software troubleshooting
- Customer service
Quick apply
6d
Customer Care Advisor (6mth FTC)
Mamas & Papas —Huddersfield
- Part-time
- Customer service
- Free parking
Quick apply
12d
Housing Advisor
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
FNOL Administrator
Zenith —Leeds
- From £26,215.15 a year
- Free parking
- Annual leave
6d
Customer Service Advisor
A1 Approved ltd —Leeds
- £22,000 - £25,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
EE Retail Sales Consultant - Dewsbury
EE - Family Connect LTD —Dewsbury
- From £13 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Customer Support Advisor
InfoTrack —Leeds
- £26,300 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Flexitime
Quick apply
6d
Motor Trade Service Advisor Bradford Hyundai
Cars2 Ltd —Bradford
- Up to £30,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Life insurance
Quick apply
Dispenser
Boots —Leeds
- £16 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
HR Advisor UK & Northern Ireland
Kinisla —Ossett
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Field Account Manager - McDonalds
Just Eat Takeaway.com —Leeds
- Full-time
- Analysis skills
- Communication skills
- Flexitime
- Employee discount
Sales Manager (Dental Sales & Customer Service)
Target Dental —Otley
- £35,500 - £36,500 a year
- Full-time
- CRM software
- In-person
- Employee discount
- Gym membership
Quick apply
7d

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customer care advisor jobs near birstall, wyk

Customer Care Advisor

Optimum Medical
Leeds

Quick apply

Job details

Permanent | Full-time
£26,750 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Employee assistance programme
Paid volunteer time
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Are you a caring, detail‑driven team player who loves helping people and doing the right thing? Join Vyne Healthcare, part of Optimum Medical, and make a genuine difference to patients, care homes and healthcare professionals across the UK.

About the Role

As a Customer Care Advisor, you’ll be the compassionate, reliable point of contact for customers using our NHS dispensing service. Dealing with a wide range of inbound calls, emails and online enquiries, you’ll be responsible for ensuring every customer receives accurate information, excellent service and the support they need throughout their prescription journey.

You’ll build trusted relationships with patients, care assistants, care homes and healthcare professionals - acting as their advocate, solving problems with empathy, and ensuring they receive the products and information they need.

This role is based at our Leeds City Centre HQ (shortly due to relocate to the Stourton area on the outskirts of Leeds) , working 4 days per week in the office and 1 day from home. The starting salary is £26,750, with a clear progression pathway through our Customer Care career framework.

What You’ll Be Doing

Manage NHS prescriptions on behalf of customers
Process orders accurately across phone, email and online platforms
Support new referrals and clearly explain how our service works
Maintain precise, up‑to‑date customer records
Provide product information and guidance, championing Optimum Medical brands
Contact customers about order updates, delays or repeat requirements
Refer customers to healthcare professionals, including our Vyne nursing team, when needed
Welcome new customers and ensure they feel supported from day one
Chase outstanding prescriptions to maintain continuity of care
Handle complaints with empathy and a focus on doing the right thing
Support Vyne shop customers with queries, purchases and returns
Contribute positively to team targets, meetings and training

What We’re Looking For

Impeccable attention to detail and accuracy - you take pride in getting things right
A caring, patient‑focused approach and a genuine desire to help people is essential in this role
A strong team player who supports colleagues and contributes positively to the wider team
Excellent written and verbal communication skills
Ability to prioritise and multitask in a fast‑paced environment
Confident using multiple systems
A demonstrable passion for customer service and healthcare
Prior experience in a telephone‑based customer care or service role would be advantageous but is not essential (healthcare experience is a bonus)

Why Optimum Medical?

We’re building the most people‑focused healthcare company in the industry. Our products - from healthcare lubricants to urology solutions - are used in every NHS hospital and in more than 60 countries worldwide. But what truly sets us apart is our culture.

We’re fast‑paced, supportive and obsessed with improvement. Our mantra, Constantly Create Better, guides everything we do. If you thrive in environments where people genuinely care, teamwork matters and doing the right thing is celebrated, you’ll feel right at home.

What We Offer

☑ Full induction plan, ongoing training and regular performance reviews
☑ Competitive salary with bonus scheme
☑ 27 days holiday plus bank holidays, with the option to buy or sell up to 5 days
☑ 2 paid volunteer/charity days each year
☑ Health Cash Plan and 24/7 GP Anytime service
☑ Employee Assistance Programme and Mental Health First Aiders
☑ Life Assurance (3x salary) and pension plan
☑ A vibrant, values-led culture with regular social events

Our Values

At Optimum Medical we LISTEN, we CREATE, we MAKE IT HAPPEN, we CARE, and we HAVE FUN. If you’re passionate about making a difference and want to be part of a company that puts people first, we’d love to hear from you.

Optimum Medical is committed to equality of opportunity and freedom from discrimination. We encourage applications from all backgrounds and communities.

Please note: we do not accept applications via recruitment agencies.

Pay: £26,750.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Contact Centre: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care advisor jobs in birstall, wyk

Customer Care Advisor

111 Health Advisor Wakefield

Multichannel Cx Agent

Billing Customer Service Advisor

Lead ER Specialist

Client Care Advisor

ER Specialist

Enhanced Support and Grants Team Manager (maternity cover)

Senior Technical Support Advisor

Customer Care Advisor (6mth FTC)

Housing Advisor

FNOL Administrator

Customer Service Advisor

EE Retail Sales Consultant - Dewsbury

Customer Support Advisor

Motor Trade Service Advisor Bradford Hyundai

Dispenser

HR Advisor UK & Northern Ireland

Field Account Manager - McDonalds

Sales Manager (Dental Sales & Customer Service)

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