Technical support engineer Work, Jobs in Birstall, Wyk (with Salaries)

Client Support Engineer
Kings Security —Bradford
- £26,000 a year
- Customer service
- No experience needed
- Communication skills
- Life insurance
- Referral programme
Quick apply
Deskside Support Engineer
Link Group —Leeds
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Asset Technical Support Engineer
Yorkshire Water —Bradford
- £50,300 - £62,877 a year
- Full-time
- Engineering
- Travel
- IT
- Annual leave
- Flexible schedule
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
Modern Workplace Engineer
Aspire Technology Solutions —Leeds
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS
Tier 1 Voice Operations Engineer
Daisy Communications LTD —Nelson
- Up to £28,000 a year
- Full-time
- Communication skills
- Referral programme
Quick apply
2d
Integration Engineer - UK
SHI International Corporation —Dodworth
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d

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Deskside Support Engineer
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Client Support Engineer

Kings Security -
Bradford

Quick apply

Job details

£26,000 a year

Benefits

Cycle to work scheme
Company pension
Life insurance
Referral programme

Qualifications

Customer service
No experience needed
Technical support
Communication skills

Full job description

Key Purpose of the Job:

Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. To prioritise workload and meet contractual deadlines. Portray Kings Secure in a professional manner. To work as part of a team to achieve an impeccable delivery of service.

Reducing the amount of calls passed to field-based engineers by use of remote diagnostic tools and phone advice.

This role requires shift working in line with the departments 24/7 operation. No previous experience in a technical support role required and a full training package will be provided. The shift pattern is 4 off, 4 off. This will be 2 days working 07:00 - 19:00 then it will be 2 nights working 19:00 - 07:00.

Key Job Responsibilities:

To provide technical support to end users and engineers both internally and externally.
To ensure prompt and accurate processing of customer requests whether received by telephone, written correspondence and electronically via e-mail and web portals.
To ensure prompt and accurate information is scheduled.
To answer customer telephone calls ensuring internal customer service standards are met.
To provide a positive experience for customers ensuring prompt and accurate information is captured.
Any other reasonable requests from the line manager and SLT members.
To provide support to the Service Scheduling Team when required.
Embrace new customers and technologies the company adopt

Requirements

Essential Requirements:

Customer focused
Excellent telephone manner
PC Literate
Team Player
Strong Interpersonal and communication skills
Ability to priories workloads
Exceed all tasks given
Be an ambassador for Kings at all times, displaying quality and excellence in all dealings with external and internal customers and suppliers
Ability to work within a continually changing environment

When Kings carry out recruitment, we do so as an Equal Opportunities Employer.

Benefits

Benefits Include:

Supportive and Collaborative Environment
Company Health Care Plan
Company Pension
Life Insurance
25 days holiday plus Bank Holidays
Development Opportunities
Referral Scheme
Employee Recognition Scheme
Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on reals savings for everyday needs
Cycle to Work Scheme
Wagestream – Get instant access to your wages through our financial wellbeing tool.

Quick apply

Refine Your Search

technical support engineer jobs in birstall, wyk

Client Support Engineer

Deskside Support Engineer

Asset Technical Support Engineer

Business and Operations Support Engineer - 24/7 cover

Modern Workplace Engineer

Senior Service Desk Engineer

Tier 1 Voice Operations Engineer

Integration Engineer - UK

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