3rd line support engineer Work, Jobs in Birtley, Twr (with Salaries)

Cloud Infrastructure Engineer - AWS
Giacom —Prudhoe
- £45,000 - £49,000 a year
- DevOps
- AWS
- Scripting
- Annual leave
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Newcastle upon Tyne
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Professional Services Engineer
Elevate Technology Group —Cramlington
- £30,000 - £35,000 a year
- Mentoring
- Computer networking
- IT
- Gym membership
Senior System Administrator
Nomad Digital —Newcastle upon Tyne
- Full-time
- Azure
- Computer Science
- Travel
- Annual leave
- Referral programme
Quick apply
Senior System Administrator
ALSTOM —Newcastle upon Tyne
- Azure
- Computer Science
- Travel
- Annual leave
- Referral programme

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3rd line support engineer jobs near birtley, twr

Cloud Infrastructure Engineer - AWS

Giacom -
Prudhoe

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Job details

£45,000 - £49,000 a year

Benefits

Annual leave
Company pension

Qualifications

Cost management
Cloud infrastructure
Cloud architecture
DevOps
Bash (Unix shell)
AWS
Docker
ITIL
Terraform
Scripting
IT
S3
Python

Full job description

Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and IT products and services, from the world’s leading vendors and service providers.

The Cloud Engineer (AWS) is responsible for the design, deployment, and management of Amazon Web Services (AWS) infrastructure across the organisation. This role ensures that cloud environments are secure, scalable, and cost-effective, supporting both operational needs and strategic initiatives. Working closely with the Cloud Engineering Manager and other technical teams, the AWS Specialist provides expert guidance on cloud architecture, automation, and optimisation. The role is central to enabling digital transformation, improving service delivery, and ensuring the organisation maximises its investment in AWS technologies.

Please note, this role may be based from either our Hessle or Prudhoe offices (3 days per week, with 2 remote)

What you'll be doing

Design and implement AWS infrastructure solutions including EC2, S3, RDS, VPC, IAM, and Lambda.
Manage and optimise AWS environments for performance, security, and cost-efficiency.
Implement and maintain cloud governance, security policies, and compliance frameworks.
Automate cloud operations using tools such as CloudFormation, Terraform, and AWS CLI.
Support cloud migration projects and integration with on-premises systems.
Monitor cloud services and respond to incidents and performance issues.
Maintain accurate documentation of cloud architecture, configurations, and procedures.
Collaborate with IT teams to deliver cloud-based solutions aligned with business needs.
Provide 3rd line support and act as an escalation point for AWS-related issues.
Stay up to date with AWS developments and recommend improvements or new services.
Ensure adherence to IT security policies, data protection regulations, and industry best practices.

Skills, Qualifications, and Experience

Essential skills:

Proven experience in designing, deploying, and managing AWS environments.
Strong knowledge of core AWS services (EC2, S3, RDS, VPC, IAM, CloudWatch, etc.).
Experience with cloud automation and Infrastructure as Code (e.g. CloudFormation, Terraform).
Proficiency in scripting and automation (e.g. Python, Bash, AWS CLI).
Understanding of cloud security, identity management, and compliance.
Strong troubleshooting and problem-solving skills.

Desirable skills:

Experience with container services (e.g. ECS, EKS, Docker).
Familiarity with CI/CD pipelines and DevOps practices in AWS.
Knowledge of monitoring and logging tools (e.g., CloudWatch, ELK Stack).
Exposure to hybrid cloud environments and cloud migration strategies.
Understanding of ITIL service management practices.
Experience with cost management and optimisation in AWS.

What's in it for you?

Hybrid working
Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation

Quick apply

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3rd line support engineer jobs in birtley, twr

Cloud Infrastructure Engineer - AWS

Senior Service Desk Consultant - 3rd Line

Professional Services Engineer

Senior System Administrator

Senior System Administrator

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