Service manager Work, Jobs in Bisham, Brk (with Salaries)

Service Coordination Manager
Techtronic Industries GmbH (TTI) —Marlow
- Full-time
- Microsoft Excel
- Management
- Salesforce
- Free parking
- Work from home
Retail Shift Manager
Lidl —Marlow
- £15.45 - £15.95 an hour
- Full-time
- Leadership
- Store discount
- Employee discount
12d
IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Location Manager
Anchor —Bourne End
- £29,870 a year
- Organisational skills
- Employee discount
6d
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Service Manager
Vertu Motors —Beaconsfield
- £60,000 - £85,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Employee discount
Quick apply
Office Manager / PA
Motofix Accident Repair Centres —High Wycombe
- From £35,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d
Assistant Store Manager
OKA DIRECT LIMITED —Marlow
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
Operations Manager
Olde Bell —Maidenhead
- Up to £35,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Repairs and Compliance Manager
Affinity Trust —Thame
- £45,000 a year
- Full-time
- Hybrid work
- Maintenance
- IT
- Annual leave
- Employee assistance programme
Transformation Manager
RHP —Teddington
- £85,636 a year
- Full-time
- Project management
- Annual leave
5d
Garden Centre Department Manager (Horticulture)
Hillier Nurseries Ltd —Marlow
- £30,000 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Internal Communications and Engagement Manager
Affinity Trust —Thame
- £40,000 a year
- Full-time
- Hybrid work
- SharePoint
- Annual leave
- Employee assistance programme
Service Delivery Manager
Ultra Electronics —Maidenhead
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
8d
Sales - Sales Advisor - UK
New Look —High Wycombe
- Part-time
- Microsoft Word
Project Manager
Hewland Engineering —Maidenhead
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- PMP
- Free parking
- Flexitime
Quick apply
13d
Programme Manager
Thames Water Utilites —Reading
- £75,000 - £100,000 a year
- Full-time
- Hybrid work
- Management
- DevOps
- Bachelor's degree
- Annual leave
5d
Warehouse Supervisor
Furniture Village —Maidenhead
- £35,000 - £38,500 a year
- Full-time
- Leadership
- Employee discount
Quick apply
6d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme

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Service Coordination Manager

Techtronic Industries GmbH (TTI) -
Marlow

Apply Now

Job details

Full-time

Benefits

Free parking
Private dental insurance
Work from home
Employee assistance programme
Private medical insurance
Employee discount
Gym membership
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Management
SAP
Salesforce
Data analysis skills
Project management
Team management
Driving
Root cause analysis
Communication skills

Full job description

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality.

The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.

We are recruiting a Service Coordination Manager in our Marlow office!

We are looking for a proactive Service Coordination Manager to support the Service Manager within our After Sales Operations team. This role provides oversight across the full service spectrum, including process compliance, audit readiness, technical support, repair turnaround times, and service performance. The Service Coordinator will assist in daily operations, ensure statutory aftersales obligations are met, and support continuous improvement to drive efficiency, consistency, and high levels of customer satisfaction.

This is an exciting opportunity to work within our growing team in our new offices in Marlow! We will offer a work from home option (which is to be agreed directly with your line manager upon successful completion of your training).

As part of working for TTi, we offer many exciting benefits! It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team.

Free on-site parking at the office
A non-contractual work from home option (ideally on successful completion of first 3 months of employment)
25 days holiday + bank holidays
Private Medical & Dental Insurance
Group Life Assurance Benefits
Annual Gym Allowance
Discounted Milwaukee, Ryobi and VAX products
Access to our TTi Benefits Hub which includes discounts with many high street retailers
Support towards Eye Sight Tests for DSE use
On-site 3rd party restaurant and coffee shop in our offices

As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7.

Key responsibilities:

Support the Service Manager in the day-to-day operation of the service and aftersales department.
Coordinate service activities across the Service lifecycle, ensuring efficient progression from job intake to completion.
Ensure consistent adherence to service processes, procedures, and audit requirements.
Focused on Key Performance Indicators of the Service Lifecycle; specifically, around the monitoring of repair turnaround times and support actions to improve productivity and efficiency.
Root cause analysis to identify opportunities for continuous improvement.
Building effective relationships with WSA to drive continuous and sustained performance aligned to SLA’s.
Implementation and monitoring of agreed corrective actions.
Act as a key point of contact for product support, liaising with service repair centres, internal teams, and stakeholders including our Central EMEA Service team.
Support the development and ongoing performance of the Service Agent network, including administration of the warranty claims process.
Maintain accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims.
Support the early identification of product quality issues, ensuring timely reporting and communication to Europe and China.
Assist with technical investigations and the preparation of structured reports and documentation.
Coordinate with European teams to support best practice alignment and participate in Quality and Service meetings, ensuring technical information is maintained and appropriately distributed.
Support the administration and coordination of product related insurance claims.
Assist with service planning, scheduling, and workload prioritisation to optimise resources.
Ensure statutory and aftersales obligations are clearly understood and consistently met.
Track service performance metrics, identifying risks, trends, and improvement opportunities.
Support the delivery of consistent, high-quality customer service and effective resolution of service issues.
Contribute to continuous improvement initiatives to enhance service effectiveness and customer satisfaction.
Maintain up-to-date working knowledge of new product developments.

Experience/skills required:

Minimum 5 years’ experience in a similar service, aftersales, or operational coordination management role within a tangible product environment
At least 2 years’ team management experience
Strong problem solving skills with a data driven approach
Experience using SAP and Salesforce desirable
Intermediate Excel skills
Proven data analysis capability to identify trends and drive improvements
Experience supporting or delivering project management initiatives
Strong organisational, communication, and stakeholder coordination skills
Full UK Driving Licence as travel will be required

#LI-LR1

#LI-LD1

#TTI-EMEA

At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting!

Visit https://www.ttigroup.com to find out more about us

Apply Now

Refine Your Search

service manager jobs in bisham, brk

Service Coordination Manager

Retail Shift Manager

IT Service Delivery Manager

Location Manager

Regional Operations Director - Places Leisure

Service Manager

Office Manager / PA

Assistant Store Manager

Operations Manager

Repairs and Compliance Manager

Transformation Manager

Garden Centre Department Manager (Horticulture)

Internal Communications and Engagement Manager

Service Delivery Manager

Sales - Sales Advisor - UK

Project Manager

Programme Manager

Warehouse Supervisor

Head of Projects - Reading, UK

Lifecycle Project Manager

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