Aftersales manager Work, Jobs in Bishop's Stortford, Hrt (with Salaries)

Assistant Service Manager
FRANK G. GATES LIMITED —Stevenage
- From £36,000 a year
- Full-time
- Computer literacy
- Team management
- In-person
- Employee discount
Quick apply
Sales Associate
Belstaff —Braintree
Quick apply
8d
Service Advisor
Porsche Retail Group —Hatfield
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Vehicle Progress Chaser
Grainger Motor Group —Letchworth
- From £26,000 a year
- Full-time
- Administrative experience
- Quality control
- In-person
- Free parking
- Employee discount
Quick apply
Service Advisor
Brayley —St Albans
- Full-time
- Customer service
- Referral programme
Engine Rebuild Technician
Saxton 4x4 —Chelmsford
- Up to £55,000 a year
- Full-time
- Quality control
- Organisational skills
- In-person
- Referral programme
Quick apply
8d
Vehicle Technician / Mechanic
Lookers —Bishop's Stortford
- £46,000 - £52,600 a year
- Quality control
- Automotive diagnostics
- Annual leave
Quick apply
13d
Parts Advisor
Brayley —Enfield
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Local Business Development Manager
Riverside Consultancy —Chelmsford
- £25,500 - £55,000 a year
- Full-time
- Customer service
- Business development
- Annual leave
- Employee discount
Quick apply
1d
Agricultural Parts Advisor
Chandlers Farm Equipment —Shefford
- Overtime
- Computer literacy
- Data entry
- Communication skills
- Sick pay
Workshop Controller
TrustFord —Dagenham
- Hotel
- Annual leave
- Employee discount
14d
Vehicle Technician
Lookers —Braintree
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
Apprentice Technician
Brayley —Enfield
- Full-time
- Referral programme
2d
Vehicle Technician
Brayley —Hendon
- Full-time
- Customer service
- Time management
- Referral programme
Quick apply
Hyundai Vehicle Technician
Brayley —St Albans
- Full-time
- Customer service
- In-person
- Time management
- Referral programme
Quick apply
Agricultural Service Engineer - Tractors
Chandlers Farm Equipment —Shefford
- Overtime
- Sick pay
CV Vehicle Technician / Mechanic
Lookers —Chelmsford
- £31,000 - £46,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply

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aftersales manager jobs near bishop's stortford, hrt

Assistant Service Manager

FRANK G. GATES LIMITED -
Stevenage

Quick apply

Job details

Full-time
From £36,000 a year

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Operations management
Computer literacy
Stakeholder liaison
Internal department liaison
Complaint handling
Numeracy
Team management
Automotive service
Customer interaction

Full job description

We are currently seeking an Assistant Service Manager to join the team at Gates of Stevenage.
This role will suit an enthusiastic individual who is keen to take the next step in their career in Aftersales. Primarily responsible for leading the front of house customer experience, in ensuring that the dealership exceeds our customers’ expectations. Deputising for the Service Manager in their absence, you will also be accountable for key processes and will play a fundamental role in driving departmental performance. You will be responsible for every aspect of the customer’s aftersales experience.

Key Responsibilities:

Lead, mentor, and develop the customer service team to deliver high-quality support.
Problem solve and Handle and escalated customer complaints or issues
Develop/drive a communication focused department culture
Collaborate with other departments (Sales, Marketing, Product) to improve the overall customer experience.
Assisting with the management of the Service Team (including Vehicle Technicians, Service Advisors and Department Administrators).
Assisting with the coaching and mentoring of the Service Team.
Keeping up to date with the latest offers and market opportunities, you will ensure the department is efficient, productive and profitable.
Ensuring all servicing requirements are carried out correctly, competently and efficiently, to guarantee industry leading customer satisfaction results.
Maintain a safe and healthy working environment; ensuring staff comply with all Health and Safety requirements.

Minimum Requirements:

Experience within a customer experience focused environment
You are expected to lead by example and will provide practical solutions to problems with a hands-on approach.
Strong interpersonal skills and ability to communicate effectively with customers, colleagues, and other departments across the business is essential.
You will show a passion for delivering exemplary customer service, work with integrity, and use your initiative to make informed decisions.
You will have a high standard of numeracy and literacy skills.
You will be IT literate (experience using Kerridge/ADP/CDK Global system would be an advantage).
A full driving licence is essential.

Working Hours: 42 hrs per week (Monday - Friday), Saturdays Tri-weekly

Salary: Negotiable depending on experience

Benefits: 25 Days Holiday Allowance, Company Pension Scheme, Staff Discount on Vehicles and Servicing, Career Development

Gates are an equal opportunity employer. We do not discriminate on the basis of race, ethnicity, gender, age, religion, disability or other characteristics. Our hiring decisions are made using an unbiased approach and we are committed to creating an inclusive environment for all employees and candidates to feel welcome.

Reasonable adjustments: All interviews assess the skills of the job itself and should not put you at a disadvantage of your disability/condition. If you require reasonable adjustment, please let us know so we can accommodate you. To do this, please include your reasonable adjustment requirements during the application stage or contact the person who offered you an interview. You do not have to disclose your condition when you are applying for a role with us. The Equality Act 2010 defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.

Job Type: Full-time

Pay: From £36,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

aftersales manager jobs in bishop's stortford, hrt

Assistant Service Manager

Sales Associate

Service Advisor

Vehicle Progress Chaser

Service Advisor

Engine Rebuild Technician

Vehicle Technician / Mechanic

Parts Advisor

Local Business Development Manager

Agricultural Parts Advisor

Workshop Controller

Vehicle Technician

Apprentice Technician

Vehicle Technician

Hyundai Vehicle Technician

Agricultural Service Engineer - Tractors

CV Vehicle Technician / Mechanic

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