support associate Work, Jobs in bishopton (with Salaries)

Customer Support Collections Associate Glasgow
Aimée Willow Connex —Glasgow
- Analysis skills
- Communication skills
Sales Associate
Belstaff —Glasgow
Quick apply
Associate - Large Loss/Catastrophic Injury Claims
Keoghs —Glasgow
- Full-time
- Hybrid work
- Office experience
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Paisley
- £3,800 a month
- Full-time
- Sales
Quick apply
In Store Merchandiser
Footasylum —Glasgow
- Communication skills
6d
Facilities Coordinator
JamesFisher —Inchinnan
- Microsoft Outlook
- IT
Stock Associate - Buchanan Galleries, Hollister
AFH STORES UK LIMITED —Glasgow
TK Maxx Paisley - Temporary Associate -
TK Maxx —Paisley
- Part-time
- No experience needed
- Employee discount
3d
Urban Outfitters Sales Associate Fixed Term - Glasgow, Scotland
Urban Outfitters —Glasgow
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
5d
Key Account Manager
Swagelok Scotland —Scotland
- From £45,000 a year
- Full-time
- Sales
- Driving
- Life insurance
Quick apply
7d
Associate Dentist - Bishopton
Scottish Dental Care —Bishopton
- £80,000 - £140,000 a year
- Part-time
MULTIFUNCTIONAL SALES ASSOCIATE (12 hours- Buchanan Galleries- TEEN)
Mango —Glasgow
- 12 hour shift
- Sales
- Employee assistance programme
- Employee discount
Sales Associate
NEXT —Glasgow
- £10.85 - £12.71 an hour
- Part-time
- Customer service
5d
Business Development Systems Associate
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- CRM software
- Business development
- Contracts
Associate Process Development Engineer
Terumo Aortic —Inchinnan
- £33,000 - £35,000 a year
- ERP systems
- Communication skills
Quick apply
1d
Associate Practice Development Nurse-Practice Development
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Monday to Friday
- Military
13d
Privacy Compliance Coverage - Associate
Morgan Stanley —Glasgow
- Full-time
- Organisational skills
- Communication skills
UK Field Service Crew Chief
Cooper Machinery Services United Kingdom —Houston
- Weekend availability
- English
- Administrative experience
- Maths
1d
Inventory Associate
Chemify Ltd —Glasgow
- Laboratory experience
- English
- Microsoft Office
Quick apply
IT Operations Graduate Programme
FDM Group —Glasgow
- Communication skills

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Customer Support Collections Associate Glasgow

Aimée Willow Connex
Glasgow

Apply Now

Job details

Qualifications

Analysis skills
Communication skills

Full job description

Customer Support & Collections Associate - Glasgow Credit Control
Glasgow - Scotland

You will need to develop a deep understanding of the asset finance businesses, products and processes. You'll use your exceptional interpersonal skills to deliver good customer outcomes ensuring alignment to divisional objectives. An inquisitive nature, strong initiative, problem solving skills and a customer-first approach are key to success in this role.

RESPONSIBILITIES

Customer:

- Mitigate losses to the bank through early engagement with customers in financial difficulty and deployment of appropriate collections and recoveries strategies
- Confidentially and empathetically communicate with customers through channels including telephone, post and email
- Understand customer circumstances through appropriate techniques, including structured questioning and use of income and expenditure analysis
- Provide clear explanations of repayment options and independent sources of debt advice to empower customers to make informed decisions
- Identify and respond to customer vulnerability ensuring an appropriate level of care, seeking additional support where needed.

Policies & Procedures:

- Apply the Collections and Recoveries Standards, and associated procedures, to all customer dealings
- Identify and log customer dissatisfaction in an appropriate and professional manner whilst adhering to complaints/escalation process
- Escalate complex queries or situations that cannot be resolved at first instance
- Identify improvements to enhance customer and/or Bank outcomes
- Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:

- Prior experience in collections/recoveries, ideally in relation to lending products
- Experience with vulnerable customers
- Exceptional communication and interpersonal skills
- Excellent analytical skills, with the ability to assess customer circumstances and identify appropriate strategies, applying judgement and decision making skills
- The ability to demonstrate emotional intelligence, resilience and empathy
- Strong teamwork skills, able to collaborate effectively while maintaining individual workload in a fast paced environment

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/CAN:

- Deliver excellent customer service via previous customer facing roles with excellent and professional telephony skills
- Knowledge of collections and recoveries regulatory requirements and industry standards
- Proficiency in Alfa Financial Software

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Refine Your Search

support associate jobs in bishopton

Customer Support Collections Associate Glasgow

Sales Associate

Associate - Large Loss/Catastrophic Injury Claims

JUNIOR SALES ADVISOR

In Store Merchandiser

Facilities Coordinator

Stock Associate - Buchanan Galleries, Hollister

TK Maxx Paisley - Temporary Associate -

Urban Outfitters Sales Associate Fixed Term - Glasgow, Scotland

Key Account Manager

Associate Dentist - Bishopton

MULTIFUNCTIONAL SALES ASSOCIATE (12 hours- Buchanan Galleries- TEEN)

Sales Associate

Business Development Systems Associate

Associate Process Development Engineer

Associate Practice Development Nurse-Practice Development

Privacy Compliance Coverage - Associate

UK Field Service Crew Chief

Inventory Associate

IT Operations Graduate Programme

I want to receive the latest job alerts for support associate in bishopton

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