Advocacy manager Work, Jobs in Bisley, Sry (with Salaries)

Customer Success Manager
Value Added Recruitment Ltd —Bracknell
- £49,000 - £51,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Life insurance
Quick apply
17h
Senior Trusts & Foundations Officer
The Brain Tumour Charity —Fleet
- £37,500 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
1d
Ofsted Registered Service Manager
Nova Reach Care LTD —Reading
- £55,000 a year
- Full-time
- Conflict management
- In-person
- Care plans
Quick apply
5d
Children's Support Worker
I Choose Freedom —Farnborough
- £25,194.00 - £26,227.50 a year
- Full-time
- Experience working with children
- Driving
- Conflict management
- Sick pay
Quick apply
5d
Senior Corporate Partnerships Officer
The Brain Tumour Charity —Fleet
- From £39,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Computer skills
7d
Sr Manager, Nordics& NECAD, International Patient Engagement
Vertex Pharmaceuticals —Paddington
- Full-time
- English
- Project management
Senior Account Manager
Audience Collective —London
- £48,000 - £50,000 a year
- Remote
- Continuous improvement
Quick apply
12d
Senior Product Marketing Manager (Servers.com by Nexcess)
Servers.com —Guildford
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Marketing
- Annual leave
- Work from home
Quick apply
4d
Senior Brand Activation Manager
Pierre Fabre —Reading
- Marketing
- English
- Master's degree
PR & Influencer Manager
Huda Beauty —London
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Influencer & Community Manager
Procter & Gamble —Weybridge
- Full-time
- Communication skills
- Free parking
Policy and Public Affairs Manager
Epilepsy Society —Chalfont Saint Peter
- £44,133 a year
- Annual leave
- Employee assistance programme
PR Manager
Ericsson —Reading
- English
- Communication skills
12d
Customer Success Manager
Revvity —Seer Green
- Remote
- Analysis skills
- Bachelor's degree
- Travel
17h
HR Advisor
Practice Plus Group IUC —Reading
- £18,000 a year
- Remote
- Analysis skills
- Travel
- Human resources
Global Senior Prospect Research Manager
Compassion in World Farming —Godalming
- £47,000 - £500,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Driving
- Free parking
- Annual leave
Global Senior Mid-Level Giving Manager
Compassion in World Farming —Godalming
- £47,000 - £500,000 a year
- Full-time
- Hybrid work
- Driving
- Communication skills
- Free parking
- Annual leave
Advice Caseworker (Outreach Specialist)
Imperial College London —London
- £38,608 - £41,666 a year
- Full-time
- Communication skills
- Flexible schedule
1d
Specialist DA Intervention Worker
Hestia —London
- Travel
- Communication skills
Celebrity Ambassador Manager
ICR —London
- £53,900 a year
- Hybrid work
7d

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Customer Success Manager

Value Added Recruitment Ltd
Bracknell

Quick apply

Job details

Permanent | Full-time
£49,000 - £51,000 a year
17 hours ago

Benefits

Company pension
Life insurance
On-site parking

Qualifications

CRM software
Account-based growth strategy development
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Partnership building
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Multidisciplinary collaboration
SaaS
Account management
Communication skills

Full job description

Customer Success Manager (SaaS) Construction and Built Environment Tech

Bracknell, Berkshire | Competitive Salary + Bonus + Excellent Benefits

Shape the future of Customer Success.

Are you an experienced Customer Success or Strategic Account Manager with a passion for helping customers achieve real business value from SaaS technology?

Value Added Recruitment is looking for a commercially minded Customer Success Manager to manage a portfolio of strategic customers across EMEA, ensuring they successfully adopt our market-leading SaaS platform while driving customer satisfaction, retention and long-term account growth.

This is a fantastic opportunity to join a respected organisation at an exciting stage of its digital transformation, where Customer Success is central to the company's future growth strategy.

The Opportunity

You'll own the post-sales customer journey, becoming a trusted advisor to key stakeholders and helping customers maximise the value of their investment.

Working closely with Sales, Product and Support teams, you'll deliver an exceptional customer experience while identifying opportunities to increase adoption, improve retention and generate additional revenue.

If you enjoy building long-term client relationships, influencing senior stakeholders and making a genuine commercial impact, this role offers an excellent opportunity to do exactly that.

Key Responsibilities

Manage a portfolio of strategic customer accounts across EMEA.

Lead the successful migration of customers from legacy solutions to a modern SaaS platform.

Build trusted relationships with executive sponsors, business leaders and operational users.

Develop Customer Success Plans aligned to customer objectives and measurable business outcomes.

Drive customer onboarding, adoption, engagement and long-term value realisation.

Deliver Quarterly Business Reviews, health checks and strategic planning sessions.

Act as a trusted advisor, sharing industry best practice and product expertise.

Own customer renewals, retention and Net Revenue Retention (NRR) performance.

Identify and develop upsell and cross-sell opportunities alongside the Sales team.

Monitor customer health, proactively identifying risks and implementing retention plans.

Capture customer feedback to help shape future product development.

Promote customer advocacy through references, case studies and success stories.

Maintain accurate CRM data, customer plans and forecasting information.

Collaborate closely with Sales, Product and Technical Support to deliver a seamless customer experience.

About You

You'll already have experience managing strategic customer relationships and will understand how to combine exceptional service with strong commercial awareness.

You'll ideally bring:

Experience in Customer Success, Strategic Account Management or Senior Account Management.

A background within SaaS, software, technology or construction and the built environment.

A proven track record of improving customer retention, renewals and account growth.

Experience delivering onboarding programmes and driving software adoption.

Strong commercial awareness with experience identifying expansion opportunities.

Excellent stakeholder management skills, including working with senior decision-makers.

Experience using CRM systems and customer success metrics.

Outstanding communication, presentation and relationship-building skills.

A proactive, organised and customer-focused approach.

Success in this role will include

Delivering high Net Revenue Retention (NRR)
Increasing customer retention and renewal rates
Growing expansion revenue through upselling and cross-selling
Driving product adoption and customer engagement
Improving customer health and satisfaction
Developing customer advocates, references and case studies

Why Join?

This is an opportunity to play a pivotal role in the continued growth of an innovative SaaS platform while working with high-profile customers across EMEA.

You'll enjoy:

Managing strategic customer relationships rather than high-volume accounts.

Working closely with Product, Sales and Support to influence customer outcomes.

The opportunity to shape Customer Success best practice across the business.

A collaborative, supportive culture where your ideas are valued.

Genuine opportunities for career progression as the business continues to grow.

Receive a competitive salary, and benefits package.

If you're looking for a Customer Success role where you can build long-term partnerships, drive commercial success and help customers realise measurable value from technology, we'd love to hear from you.

Apply today to find out more.

Pay: £49,000.00-£51,000.00 per year

Benefits:

Company pension
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

advocacy manager jobs in bisley, sry

Customer Success Manager

Senior Trusts & Foundations Officer

Ofsted Registered Service Manager

Children's Support Worker

Senior Corporate Partnerships Officer

Sr Manager, Nordics& NECAD, International Patient Engagement

Senior Account Manager

Senior Product Marketing Manager (Servers.com by Nexcess)

Senior Brand Activation Manager

PR & Influencer Manager

Influencer & Community Manager

Policy and Public Affairs Manager

PR Manager

Customer Success Manager

HR Advisor

Global Senior Prospect Research Manager

Global Senior Mid-Level Giving Manager

Advice Caseworker (Outreach Specialist)

Specialist DA Intervention Worker

Celebrity Ambassador Manager

I want to receive the latest job alerts for advocacy manager in bisley, sry

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