Technical support Work, Jobs in Bitterne, Ham (with Salaries)

IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
Service Desk IT Technician Level 1
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Windows
- IT
- Communication skills
- Work from home
3d
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Technology Systems Consultant
Paultons Park —Romsey
- £45,000 a year
- Weekend availability
- In-person
10d
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
10d
Queue Controller
Onecom —Fareham
- £26,500 a year
- Monday to Friday
- Administrative experience
- Analysis skills
- IT
- Employee discount
Quick apply
4d
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
Junior ICT Consultant
turn IT on —Totton
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
12d
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
IT Operations Analyst - The Vision Centre
CooperVision —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
4d
Trainee Software support
Xora Print —Salisbury
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Help Desk Coordinator - Siemens
Emcor —Eastleigh
- £30,056 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
IT Technician
Spectrum Geosurvey Limited —Lymington
- £25,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
10d
Second Line Support Engineer
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
3d
Project & Management System Administrator/Document Controller
Engineering Technology Applications (ETA) —Romsey
- £26,500 - £28,000 a year
- Full-time
- Software troubleshooting
- Microsoft Office
- IT
- Flexitime
- Sick pay
Quick apply
6d
OSINT Specialist
Tadaweb —Portsmouth
- Full-time
- IT
IT Service Desk Analyst
CooperVision —Fareham
- Full-time
- Customer service
- Communication skills
4d

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IT Service Delivery Specialist

McCarthy & Stone -
Bournemouth

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Paid volunteer time

Qualifications

MCP
ITIL
Organisational skills
IT
Communication skills

Full job description

About You

We are looking for a customer-focused IT Service Delivery Specialist who brings the capability to deliver high-quality IT support and ensure the effective operation of our core systems and services.

You bring proven experience working within an IT Service Desk or Service Delivery environment, with the ability to manage incidents and service requests efficiently while maintaining a focus on service excellence. You are confident diagnosing and resolving technical issues across hardware, software, and network infrastructure, ensuring minimal disruption to the business.

You have experience working within structured IT environments, applying operational support frameworks and best practices such as ITIL. You understand the importance of accurate data capture, system tracking, and maintaining high-quality documentation to support consistent and effective service delivery.

You combine strong organisational skills with a proactive approach, managing competing priorities and high volumes of work within tight deadlines. You communicate effectively with stakeholders at all levels, building positive relationships and ensuring clear updates on issues, risks, and resolutions.

With strong attention to detail and a commitment to continuous improvement, you contribute to enhancing systems, processes, and service standards. You are comfortable supporting wider IT projects and activities while maintaining day-to-day operational performance.

We will give you:

Financial:

Competitive Salary + Discretionary Bonus
Company Pension Scheme
Life Assurance
Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

24 days holiday plus Bank Holidays
Monday to Friday, 37 hours per week
Onsite at our central Bournemouth Head Office
2 fully paid volunteering days per year (supported by the McCarthy & Stone Foundation)
Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
Colleagues Benefit Booklet with a range of store offers discounts and promotions
Family Friendly Policies

Your Impact

As an IT Service Delivery Specialist, you will play a key role in ensuring the effective delivery of IT services across the business.

You will be critical in:

Delivering first-line support for IT incidents and service requests, ensuring timely resolution within agreed SLAs
Supporting the build, configuration, and deployment of IT equipment, including laptops, mobile devices, and network hardware
Maintaining accurate records across IT systems, including asset management, stock control, and knowledge documentation
Contributing to system stability through daily checks, monitoring, and proactive issue identification
Supporting continuous improvement by enhancing processes, documentation, and service delivery practices aligned to ITIL principles
Working collaboratively with internal teams and external suppliers to ensure consistent, high-quality service delivery across all locations

What we are looking for

You are a proactive IT Service Delivery Specialist who thrives in a fast-paced environment and is passionate about delivering excellent service.

You’ll likely bring:

Proven experience within an IT Service Desk or Service Delivery role supporting hardware and software
Strong knowledge of incident and request management processes within structured IT frameworks
Experience building, configuring, and deploying IT equipment including laptops, mobile devices, and network components
The ability to manage workload effectively, prioritising tasks and adapting to changing demands
Strong communication skills with the ability to engage professionally across multiple channels
High attention to detail, with experience maintaining accurate records, documentation, and system updates
An understanding of ITIL practices (ITIL v4 Foundation desirable)
Relevant certifications such as MCP or CompTIA (desirable)

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

INDCOM

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in bitterne, ham

IT Service Delivery Specialist

Service Desk IT Technician Level 1

Technical Support Engineer L1

Technology Systems Consultant

IT & Document Control Assistant

Queue Controller

1st Line Support Engineer

IT Support Technician

Junior ICT Consultant

1st Line Engineer

IT Operations Analyst - The Vision Centre

Trainee Software support

Support Analyst - Application Support

Help Desk Coordinator - Siemens

IT Technician

IT & DOCUMENT CONTROL ASSISTANT

Second Line Support Engineer

Project & Management System Administrator/Document Controller

OSINT Specialist

IT Service Desk Analyst

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