customer experience advisor Work, Jobs in blackburn, lan (with Salaries)

Service Advisor
Lookers —Blackburn
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
8d
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Experience Advisor - 30 Hours
DFS —Bolton
- £12.71 an hour
Quick apply
7d
Aftersales Advisor
BCA —Preston
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Service Advisor - Claims Team
24|7 Home Rescue —Burnley
- £24,784.50 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Inbound Sales Advisor
Haier Europe —Bolton
- £29,993 - £30,818 a year
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Customer Service Advisor
E T Riddiough —Burnley
- From £25,650 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
1d
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
2d
HR Advisor
GXO Logistics —Blackburn
- Up to £33,000 a year
- Full-time
- Travel
- Human resources
- Communication skills
- Annual leave
1d
Senior HR Advisor
Precision Polymer Engineering Limited —Blackburn
- £45,000 - £50,000 a year
- Full-time
- Human resources
7d
Tesco Travel Money Advisor
Travelex —Leyland
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Complaints Advisor
Community Gateway Association —Preston
- Up to £31,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Sick pay
1d
Parts Supervisor
Marshall Motor Group —Blackburn
- £32,263 a year
- Annual leave
- Employee discount
Quick apply
Claims Advisor - Preston
Homeserve —Preston
- £28,000 a year
- 12 hour shift
- Hybrid work
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
1d
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
14d
Retail Customer Advisor (Accrington) - 30 hours
Three UK —Accrington
- £13.72 an hour
- Weekend availability
- Customer service
- Employee discount
Quick apply
7d
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Client Engagement Advisor
PayStream Accounting Services —Altrincham
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Communication skills
- Work from home
Quick apply
7d
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
14d

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Service Advisor

Lookers -
Blackburn

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Job details

Permanent | Full-time
£29,000 - £35,000 a year
8 days ago

Benefits

Annual leave
Tech scheme
Discounted gym membership

Qualifications

Driving Licence
Customer service
Communication skills

Full job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Blackburn Volkswagen

Contract Type: Permanent Full Time

Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis)

Salary: OTE up to £35,000 (uncapped) with basic of £29,000 per annum

Blackburn Volkswagen is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site.

Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed!

As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities!

Responsibilities

Booking MOTs, services and other repair work for our customers
Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
Managing a high-volume of customers daily as well as telephone calls and online booking queries
Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop
Maintaining accurate customer records, and updating the systems when any bookings have been made

As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.

You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars!

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.

Core Benefits:

Competitive salaries with structured pay scales and progression as you grow within the business
Generous annual leave that increases with your length of service
Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

Eyecare vouchers to help cover vision care needs
Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
Dental insurance for everyday dental care and unexpected treatments
Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
Free will writing services to help plan for the future
Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

Discounted gym memberships to support an active lifestyle
Travel insurance to help you explore with confidence
Access to home and technology vouchers
bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

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Refine Your Search

customer experience advisor jobs in blackburn, lan

Service Advisor

Customer Service Advisor

Customer Experience Advisor - 30 Hours

Aftersales Advisor

Customer Service Advisor - Claims Team

Inbound Sales Advisor

Customer Service Advisor

Recruitment & Onboarding Advisor

HR Advisor

Senior HR Advisor

Tesco Travel Money Advisor

Complaints Advisor

Parts Supervisor

Claims Advisor - Preston

Customer Support & IT Advisor

Customer Support Advisor

Retail Customer Advisor (Accrington) - 30 hours

Retail Sales Advisor - Manchester

Client Engagement Advisor

Home Energy Advisor

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