senior technical support engineer Work, Jobs in blackburn, lan (with Salaries)

MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
2d
3rd Line Support Engineer
MCS Group —Ormskirk
- From £45,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Work from home
Quick apply
Senior Stress Engineer
Assystem —Blackburn
- Hybrid work
- Employee discount
Senior Principal Mechanical Engineer
Assystem —Blackburn
- Hybrid work
- Travel
- In-person
- Leadership
Senior Mechanical Engineer - Turbines
Assystem —Blackburn
- Hybrid work
- Engineering
- Bachelor's degree
- In-person
- Annual leave
- Flexible schedule
Graduate Site Engineer
MWHTreatment —Preston
Senior EC&I Engineer
Assystem —Blackburn
- Engineering
- System design
- Supervising experience
Senior Mechanical Engineer
Assystem —Blackburn
- Engineering
- System design
- Project management
Strategic Nuclear Licensing Lead
Assystem —Blackburn
- Engineering
- Leadership
- Communication skills
Maintenance Engineer
Science in Sport Group —Blackburn
- £24.08 - £25.29 an hour
- Full-time
- Doctoral degree
- Communication skills
- Employee discount
Senior Systems Engineer
Assystem —Bolton
- In-person
Senior Mechanical Design Engineer
Assystem —Blackburn
- AutoCAD
- CAD
Senior Product Engineer – Archer
BAE Systems —Preston
- £65,000 a year
- JavaScript
- APIs
- Agile
6d
Lead Technical Services Engineer
Synextra —Birchwood
- £55,000 - £85,000 a year
- Full-time
- Azure
Quick apply
Data Processor (Engineering)
XAIS-PTS —Preston
- From £26,436.80 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Driving
- Flexitime
Quick apply
7d
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Microsoft Outlook
- Microsoft Office
- Driving
Technical Fellow (Additive Manufacturing)
University of Sheffield —Blackburn
- £48,822 - £65,509 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Computer networking
- Annual leave
- Employee discount
Senior Facilities Definition Engineer
BAE Systems —Samlesbury
- From £51,772 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Military
2d
Systems Engineer
Assystem —Blackburn
- Engineering
- Travel
- In-person
Lead Engineer
Circle Health Group —Blackburn
- Up to £45,000 a year
- Full-time
- Hospital
- Maintenance
- Organisational skills
- Employee discount
- Life insurance

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MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Use IT Computers Ltd
Blackburn

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
2 days ago

Qualifications

Azure
Software deployment
Disaster recovery
Firewall
Analysis skills
Scripting
PowerShell
Active Directory

Full job description

About the Role

We are seeking a versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues.

Because we operate as a tight-knit team, you will also play an active part on the helpdesk during peak times, ensuring our clients receive rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team.

Key Responsibilities

Project Delivery: Assist with scoping, planning, and executing technical migrations, infrastructure additions, and system rollouts within allocated timeframes.
Escalation Support: Act as a senior point of escalation for complex 2nd and 3rd line infrastructure, networking, and cloud queries.
Helpdesk Operations: Provide daily support on the service desk during peak periods or high-volume days to ensure SLAs are met.
Systems Maintenance: Deploy, monitor, and maintain core client infrastructure, ensuring systems run securely and efficiently.
Documentation: Maintain accurate client records, ensuring network diagrams, asset configurations, and procedures are kept up to date.

Key Technical Requirements

Proven, hands-on experience across standard MSP environments is essential:

Identity & Cloud: Solid administration and deployment experience with Microsoft 365, Azure/Entra ID, and standard Active Directory setups.
RMM & PSA: Comfortable utilising centralised monitoring, ticketing, and automation tools.
Networking & Security: Practical knowledge of firewalls, routers, switches, and endpoint security (EDR/MDR) solutions.
Backup & Disaster Recovery: Experience managing and testing server-level backups and cloud-to-cloud backup solutions.
Scripting: Ability to use basic scripting (PowerShell) to automate routine tasks and deployments.

Candidate Profile

MSP Experience: Previous experience working within a fast-paced Managed Service Provider environment is highly valued.
Team Player: A flexible approach, happy to switch gears between deep project work and busy helpdesk queues.
Problem Solver: Strong analytical and troubleshooting skills with a methodical approach to resolving technical challenges.
Communication: Clear, professional communicator who can confidently support business clients and collaborate with senior management.

Commercial & Compliance Alignment

This role requires an organised approach to compliance and structured change management. You will help ensure our clients remain aligned with industry standard frameworks (such as ISO 27001 and Cyber Essentials) through reliable deployment practices and consistent documentation hygiene.

Pay: £33,000.00-£40,000.00 per year

Work Location: Hybrid remote in Blackburn BB1 4LA

Quick apply

Refine Your Search

senior technical support engineer jobs in blackburn, lan

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

3rd Line Support Engineer

Senior Stress Engineer

Senior Principal Mechanical Engineer

Senior Mechanical Engineer - Turbines

Graduate Site Engineer

Senior EC&I Engineer

Senior Mechanical Engineer

Strategic Nuclear Licensing Lead

Maintenance Engineer

Senior Systems Engineer

Senior Mechanical Design Engineer

Senior Product Engineer – Archer

Lead Technical Services Engineer

Data Processor (Engineering)

Senior Technical Support Engineer

Technical Fellow (Additive Manufacturing)

Senior Facilities Definition Engineer

Systems Engineer

Lead Engineer

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