Technology infrastructure & security occupations Work, Jobs in Blackburn, Lan (with Salaries)

MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
7d
Cyber Security Engineer
PayStream Accounting Services —Altrincham
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- IT
- Communication skills
- Work from home
Quick apply
12d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £42,085 - £46,541 a year
- Full-time
- Sick pay
11d
Microsoft Security Operations Centre (SOC) Analyst – T2 & T3
Avanade —Manchester
SharePoint Administrator
VIQU IT Recruitment —Manchester
- £400 - £500 a day
- SharePoint
7d
Senior Infrastructure Administrator
Expleo —Preston
- Azure
- Computer Science
- Engineering
People Systems Specialist
AO World —Bolton
- Free parking
- Employee discount
Workforce Systems Administrator
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £25,760 - £27,476 a year
- Part-time
4d
Technology Infrastructure Engineer
JDSPORTS —Bury
- Full-time
- Microsoft Access
- Azure
- AWS
- Employee discount
Quick apply
11d
Security Analyst
Advania UK —Manchester
- £30,000 - £40,000 a year
- Hybrid work
- Azure
IT Principal Engineer - Physical Infrastructure, Networking & Critical Applications
Skipton Building Society —Skipton
- Full-time
- Communication skills
- Annual leave
Operational Technology Engineer
Siemens Energy —Manchester
- Full-time
- Mentoring
- Linux
- Annual leave
Workplace Engineer-M365
Capgemini —Manchester
- Hybrid work
- AWS
- SharePoint
5d
Principle Infrastructure Engineer - Telephony
North West Ambulance Service NHS Trust —Manchester
- £57,528 - £64,750 a year
- Full-time
- Travel
7h
IT Administrator
Assystem —Bolton
- Hybrid work
- Leadership
- Annual leave
- Flexible schedule
6d
Women in Business - Technology Consulting - Manchester
Pwc UK —Manchester
- Full-time
Automotive Cybersecurity Engineer
Expleo —Preston
- Master's degree
- Analysis skills
- Project management
Operational Technology (OT) Cyber Security Project Engineer
Bilfinger SE —Warrington
- Hybrid work
- Computer Science
- Engineering
- Programmable logic controllers
Solutions Specialist
MBDA —Bolton
- Up to £65,500 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Analysis skills
- Free parking
3d

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MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Use IT Computers Ltd
Blackburn

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
7 days ago

Qualifications

Azure
Software deployment
Disaster recovery
Firewall
Analysis skills
Scripting
PowerShell
Active Directory

Full job description

About the Role

We are seeking a versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues.

Because we operate as a tight-knit team, you will also play an active part on the helpdesk during peak times, ensuring our clients receive rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team.

Key Responsibilities

Project Delivery: Assist with scoping, planning, and executing technical migrations, infrastructure additions, and system rollouts within allocated timeframes.
Escalation Support: Act as a senior point of escalation for complex 2nd and 3rd line infrastructure, networking, and cloud queries.
Helpdesk Operations: Provide daily support on the service desk during peak periods or high-volume days to ensure SLAs are met.
Systems Maintenance: Deploy, monitor, and maintain core client infrastructure, ensuring systems run securely and efficiently.
Documentation: Maintain accurate client records, ensuring network diagrams, asset configurations, and procedures are kept up to date.

Key Technical Requirements

Proven, hands-on experience across standard MSP environments is essential:

Identity & Cloud: Solid administration and deployment experience with Microsoft 365, Azure/Entra ID, and standard Active Directory setups.
RMM & PSA: Comfortable utilising centralised monitoring, ticketing, and automation tools.
Networking & Security: Practical knowledge of firewalls, routers, switches, and endpoint security (EDR/MDR) solutions.
Backup & Disaster Recovery: Experience managing and testing server-level backups and cloud-to-cloud backup solutions.
Scripting: Ability to use basic scripting (PowerShell) to automate routine tasks and deployments.

Candidate Profile

MSP Experience: Previous experience working within a fast-paced Managed Service Provider environment is highly valued.
Team Player: A flexible approach, happy to switch gears between deep project work and busy helpdesk queues.
Problem Solver: Strong analytical and troubleshooting skills with a methodical approach to resolving technical challenges.
Communication: Clear, professional communicator who can confidently support business clients and collaborate with senior management.

Commercial & Compliance Alignment

This role requires an organised approach to compliance and structured change management. You will help ensure our clients remain aligned with industry standard frameworks (such as ISO 27001 and Cyber Essentials) through reliable deployment practices and consistent documentation hygiene.

Pay: £33,000.00-£40,000.00 per year

Work Location: Hybrid remote in Blackburn BB1 4LA

Quick apply

Refine Your Search

technology infrastructure & security occupations jobs in blackburn, lan

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Cyber Security Engineer

Junior Cyber Security Analyst

Jigsaw Homes Group Limited

Microsoft Security Operations Centre (SOC) Analyst – T2 & T3

SharePoint Administrator

Senior Infrastructure Administrator

People Systems Specialist

Workforce Systems Administrator

Technology Infrastructure Engineer

Security Analyst

IT Principal Engineer - Physical Infrastructure, Networking & Critical Applications

Operational Technology Engineer

Workplace Engineer-M365

Principle Infrastructure Engineer - Telephony

IT Administrator

Women in Business - Technology Consulting - Manchester

Automotive Cybersecurity Engineer

Operational Technology (OT) Cyber Security Project Engineer

Solutions Specialist

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