Technology management occupations Work, Jobs in Blackburn, Wln (with Salaries)

L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
1d
Project Manager
Alexander Mann Solutions (AMS) —Edinburgh
- Project management
- Financial services
14d
Project Manager
FNZ —Edinburgh
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Delivery Lead
FDM Group —Edinburgh
- Hybrid work
- Project management
- Agile
- Leadership
- Annual leave
Project Infrastructure Manager
KBR —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Project management
Digital Operations Lead
Iberdrola Group —Glasgow
- From £50,400 a year
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
- Employee discount
8d
Product Owner
System C —Edinburgh
- Full-time
Delivery Lead
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- PMP
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
12d
Product Manager
BlackRock Investments —Edinburgh
- Full-time
- Hybrid work
- Management
- Computer Science
- DevOps
- Work from home
Senior Implementation Manager
Standard Life —Edinburgh
- From £46,000 a year
- Part-time
- Communication skills
- Annual leave
Business Analyst - Product Owner
CGI —Glasgow
- Full-time
- Agile
- Communication skills
Quick apply
Digital Product Owner
M&G plc —Stirling
- Full-time
- Agile
- Financial services
- Annual leave
9d
Project Manager
University of Stirling —Stirling
- Full-time
- Customer service
- Project management
- No degree
Scrum Master
Leonardo UK Ltd —Edinburgh
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Agile
- Leadership
- Flexible schedule
- Referral programme
10d
Project Manager
iomart —Glasgow
- Full-time
- Hybrid work
- Annual leave
13d
Agile Project Manager
GAP Group —Glasgow
- Full-time
- Agile
13d
Senior Project Manager - Engineering Solutions
Plexus —Livingston
- Project management
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
AI Controls & Product Management Associate
JPMorganChase —Edinburgh
- Full-time
- Product management
- Agile
- Financial services
Technical Team Leader (Application Support)
CGI —Glasgow
- Full-time
- Java
- SQL
- JavaScript
Quick apply
14d
Project Manager
AAC Clyde Space —Glasgow
- English
- Project management
- Continuous improvement

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L1 Service Desk Team Leader

XMA -
Livingston

Apply Now

Job details

Permanent | Full-time
£28,000 - £32,000 a year
1 day ago

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Team management
ServiceNow
IT
Help desk

Full job description

Location: Livingston

SALARY: £28,000 - £32,000 per annum

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills?

If you answered yes to any of the above, we may have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements.

LOCATION : Livingston - Hybrid

JOB SPECIFICATION:
You’ll be responsible for a team of 10-12 colleagues within a busy helpdesk
Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email
1-2-1s and coaching plans within your team, plus the delivery of performance reviews
Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication.

This role involves working Monday – Friday on 8.5 hour shifts, anywhere between 7am-6pm, with an hour lunch.

REQUIREMENTS:
Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment
Confident delivering customer service and dealing with clients both by phone or email
A keen interest in IT or experience managing a helpdesk team

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is [email protected], we will be happy to action your requests.

KEYWORDS : 1 st Line IT Support, 1 st Line, 1 st Line Team Leader, 1 st Line IT Support Team Leader, Technical Analyst Team Lead, 1 st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1 st Level Team Leader, 1 st Level Technical Analyst Team Leader

Apply Now

Refine Your Search

technology management occupations jobs in blackburn, wln

L1 Service Desk Team Leader

Project Manager

Project Manager

Delivery Lead

Project Infrastructure Manager

Digital Operations Lead

Product Owner

Delivery Lead

Product Manager

Senior Implementation Manager

Business Analyst - Product Owner

Digital Product Owner

Project Manager

Scrum Master

Project Manager

Agile Project Manager

Senior Project Manager - Engineering Solutions

AI Controls & Product Management Associate

Technical Team Leader (Application Support)

Project Manager

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