Client services occupations Work, Jobs in Blackburn With Darwen, Lan (with Salaries)

Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Customer Escalations Officer
Perch Group —Blackpool
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Referral programme
Quick apply
Client Services Manager
Staci —Blackburn
- Up to £123,456,789 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
3d
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Customer Services Executive
Softcat —Manchester
- Hybrid work
- Communication skills
- School
- Time management
- Flexible schedule
4d
Client Success Manager (North American Market)
PHMG Careers —Manchester
- £36,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Junior Client Services Coordinator
AND Digital —Manchester
- Full-time
- Hybrid work
- AI
Quick apply
4d
Customer Success and Retention Manager
The DMS Digital Group —Bolton
- £30,000 - £40,000 a year
- Full-time
- Driving
- Travel
- IT
- Free parking
- Employee discount
Quick apply
Customer Success Manager (Key Accounts)
PHMG Careers —Manchester
- £40,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Success Director
PHMG Careers —Manchester
- From £35,000 a year
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Work from home
Quick apply
Client Services Executive
JMW Solicitors —Manchester
- Full-time
- Customer service
- Data entry
- Communication skills
Quick apply
Customer Service Advisor
100% Group Ltd —Appleton Thorn
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
11d
Customer Liaison Officer (2 vacancies – Permanent & Fixed Term)
Great Places Housing Association —Manchester
- £33,055 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Annual leave
4d
Customer Service
The Pilot Group —Manchester
- £27,828 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
13d
Service Delivery Coordinator
Crown Oil —Bury
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
13d
Customer Service Coordinator
Eaststone Ltd —Bolton
- From £24,785 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
5d
Account Coordinator
One Stop Hire Ltd —Chorley
- Full-time
- Customer service
- Computer literacy
- Salesforce
- Annual leave
Quick apply
10d
Complaints Coordinator
Vital Energi —Blackburn
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Employee assistance programme
Quick apply
10d
Client Services Executive
Ryan, LLC —Salford
- £25,000 - £36,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick apply

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Customer Success Manager

Street Group -
Manchester

Quick apply

Job details

Full-time
£27,000 - £33,000 a year

Benefits

Cycle to work scheme
Work from home
Paid volunteer time
Flexible schedule
Car scheme

Qualifications

English
Communication skills

Full job description

Customer Success Manager

Manchester (Hybrid, up to 3 days WFH) | Up to £33k (OTE up to £40k)

Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology.

As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we’re investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long-term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group.

Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long-term value across Street Group's ecosystem of products.

You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business.

A bit about you…

You’ll have a background in Customer Success
You are passionate about providing an excellent customer experience
You have excellent written and verbal communication skills (fluency in written and spoken English)
You're a dependable, motivated, self-starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth
You're highly organised with exceptional attention to detail

Here’s what you can expect to be working on as a Customer Success Manager at Street Group

Immersing yourself in the company and building knowledge of our evolving product
Ensuring feedback flows from Customer Success to the relevant business and product teams
Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software
Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers
Implementing creative solutions to proactively resolve potential issues for customers
Providing exceptional technical support via phone and email to Street clients
Upselling additional products to existing clients

Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application!

Who are Street Group?

We’re an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone.

Back in 2015, our co-Founder, Tom Staff, spent his evenings building Spectre v1.0. He’d seen first-hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi-award-winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game-changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on-demand' needs of customers and their busy lifestyles.

Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent’s job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK.

Why join Street Group?

Hybrid-working - you can work from home up to 3 days per week
Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!)
Joining a culture that supports your development and encourages growth
£500 yearly L&D budget for your career development
Your birthday on us - we pay, you stay away
‘Give something back’ - 2 paid days volunteering on us
Enhanced maternity, paternity & adoption pay
Mental health & well-being support via Health Assured
Regular well-being initiatives
Flexible working hours
Public transport season ticket loans
Paid menopause leave
Holiday buying scheme
Joining a new team in an exciting business with huge ambition
Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day
A chance to work on cutting-edge technology
Comfortable, relaxed office space - office dogs welcome!
Fully stocked fridge and beers (or an alternative) on us every Friday afternoon
Company and team off-sites, events and happy hours
Cycle to work scheme
Electric car salary sacrifice scheme
Feel good about sustainability - we're a climate-positive company!

Salary

Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know.

We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified.

Interview Process

3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation.

We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know!

Compensation Range: £27K - £33K

Quick apply

Refine Your Search

client services occupations jobs in blackburn with darwen, lan

Customer Success Manager

Customer Escalations Officer

Client Services Manager

Client Project Coordinator

Customer Services Executive

Client Success Manager (North American Market)

Customer Service Coordinator

Junior Client Services Coordinator

Customer Success and Retention Manager

Customer Success Manager (Key Accounts)

Client Success Director

Client Services Executive

Customer Service Advisor

Customer Liaison Officer (2 vacancies – Permanent & Fixed Term)

Customer Service

Service Delivery Coordinator

Customer Service Coordinator

Account Coordinator

Complaints Coordinator

Client Services Executive

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Customer Success Manager

A bit about you…

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