Technology management occupations Work, Jobs in Blackburn With Darwen, Lan (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Head of Technology
Individual Restaurants —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hospitality
- Bar
- Azure
Quick apply
3d
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco —Warrington
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Senior Technical Delivery Manager
The Guinness Partnership —Oldham
- £76,839 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco UK —Warrington
- Part-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Technical Operations Manager (Infrastructure)
Warburtons —Bolton
- Full-time
- Bakery
- IT
- Leadership
- Annual leave
- Employee discount
6d
Project Coordinator
MCS Group —Burscough
- £25,000 - £28,000 a year
- Full-time
- Organisational skills
- Software development
- IT
- Free parking
- Gym membership
Quick apply
5d
IT Manager
Ummah Welfare Trust —Bolton
- £40,000 - £50,000 a year
- Full-time
- Computer Science
- Salesforce
- English
- Free parking
- Store discount
Quick apply
Technical Services Manager
PLN Network & Professional Consulting Ltd —Halifax
- £5,300 - £7,100 a month
- Full-time
- Supervising experience
- Computer networking
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
2d
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
5d
Services Project Manager
Siemens —Manchester
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
Data & Technology Project Manager & Business Analyst
Merseyside Fire and Rescue service —Bootle
- £38,220 - £40,777 a year
- Free parking
4d
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
12d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Head of Technology UKI
Bupa —Salford Quays
- Full-time
- Computer Science
- Engineering
- Software development
- Employee discount
- Gym membership
Quick apply
ERP Project Manager
BAE Systems —Warton
- From £51,772 a year
- ERP systems
- Project management
- Agile
2d
Service Management Analyst
Telana —Preston
- Azure
- Machine learning
- Organisational skills
- Employee assistance programme
10d
Senior IT Project Manager
BAE Systems —Preston
- Up to £65,000 a year
- Agile
- IT
5d
Senior Technical Program Manager
SkyForge Digital —Manchester
- £74,400 - £98,400 a year
- Full-time
- Project management
- Organisational skills
- Agile
- Employee stock purchase plan
Quick apply
3d
Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health & wellbeing programme
- Referral programme
Quick apply
19h

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

technology management occupations jobs in blackburn with darwen, lan

Major Incident Management Lead

Head of Technology

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Senior Technical Delivery Manager

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Technical Operations Manager (Infrastructure)

Project Coordinator

IT Manager

Technical Services Manager

Senior Manager - IT Shared Service (Major Incident)

Services Project Manager

Data & Technology Project Manager & Business Analyst

Sr. Product Manager

Technology Analyst - PMO (UK Remote)

Head of Technology UKI

ERP Project Manager

Service Management Analyst

Senior IT Project Manager

Senior Technical Program Manager

Technical Support Supervisor

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