Service desk team leader Work, Jobs in Blackfen (with Salaries)

IT Service Coordinator
TOM Digital Technologies Ltd —London
- £3,800 - £4,800 a month
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
Service Desk Team Lead - Melbourne or Sydney
Pinsent Masons —Victoria
- Full-time
- In-person
- Communication skills
8d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Support Analyst
dunnhumby —London
- Travel
- Organisational skills
- Time management
- Flexible schedule
Quick apply
2d
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Major Incident Manager
Bell Integration United Kingdom —London
- Analysis skills
- IT
- Communication skills
Quick apply
Senior Support Analyst
MRI Software —London
- Full-time
- Customer service
- SQL
- Communication skills
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
1d
Application Support Specialist
Internova Travel Group —London
- Full-time
- Remote
- Hotel
- Communication skills
IT Support Engineer
Leidos —London
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
Service Delivery Manager (SDM)- Restaurants
NCR —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
1d
Technology Support Specialist
Latham & Watkins LLP —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Travel
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Azure
- Customer service
- Organisational skills
Quick apply
Operations Manager
Atos —Balham
- Management
- Customer service
- Team management
- Annual leave
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills

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IT Service Coordinator

TOM Digital Technologies Ltd
London

Quick apply

Job details

Permanent | Full-time
£3,800 - £4,800 a month
1 day ago

Benefits

Free parking
Health & wellbeing programme
Financial planning services
Private medical insurance
Referral programme
Sick pay

Qualifications

ITIL Certification
Stakeholder liaison
Incident queue management
IT service management
Internal department liaison
Organisational skills
Customer support
Multidisciplinary collaboration
Communication skills
Help desk

Full job description

Job Description

TOM Digital Technologies Ltd is seeking an organised and service-oriented IT Service Coordinator to oversee the coordination of IT support activities and ensure the smooth delivery of technology services across the organisation. You will act as the operational link between end users, technical teams, and third-party providers, helping to maintain high service standards, improve response times, and ensure technology issues are managed efficiently from initial request through to resolution.

Key Responsibilities

Coordinate the daily flow of IT service requests, incidents, and change activities to ensure timely completion.
Monitor service queues and prioritise workloads in accordance with agreed service level commitments.
Liaise with infrastructure, application, and support teams to facilitate effective issue resolution.
Track recurring service issues, identify trends, and recommend process improvements to enhance operational efficiency.
Maintain accurate service records, documentation, and operational reports within the IT service management platform.
Assist with technology rollouts, system upgrades, user onboarding, and scheduled maintenance activities.
Communicate service updates and planned maintenance schedules to stakeholders in a clear and timely manner.

Qualifications

Previous experience in IT service coordination, service desk operations, technical support, or IT administration.
Good understanding of IT service management principles, incident management, and change control processes.
Familiarity with Microsoft 365, Active Directory, cloud-based services, and enterprise IT environments.
Strong organisational skills with the ability to manage multiple priorities in a fast-paced setting.
Excellent communication and customer service skills with a proactive approach to problem-solving.
ITIL Foundation or other relevant IT service management certifications are advantageous.

Why Work With Us

At TOM Digital Technologies Ltd, effective service coordination is the foundation of exceptional technology delivery. You'll play an influential role in connecting technical expertise with outstanding customer support while helping shape more efficient service operations. We encourage collaboration across every technical discipline, giving you the opportunity to broaden your knowledge, contribute meaningful improvements, and develop into a future leader within our technology operations team.

Pay: £3,800.00-£4,800.00 per month

Benefits:

Financial planning services
Free parking
Health & wellbeing programme
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service desk team leader jobs in blackfen

IT Service Coordinator

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Service Desk Engineer (Field)

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EUC Engineer

Service Desk Analyst

Service Desk Technician - 6 Month FTC

Major Incident Manager

Senior Support Analyst

IT Support Manager

Application Support Specialist

IT Support Engineer

Service Delivery Manager (SDM)- Restaurants

Support Engineer, Cinema Support

Technology Support Specialist

IT 1st Line Support Engineer

Managed Services - First Line Support Team Lead

Operations Manager

Temporary Desktop Support Technician (onsite)

I want to receive the latest job alerts for service desk team leader in blackfen

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