About Us
Proteus Facades and Gordian Building Solutions are growing businesses operating within the roofing, cladding and façade sector, supplying specialist products and services to contractors across the UK construction industry.
With combined revenues of almost £20m, the businesses are currently undergoing significant operational and systems transformation, including the implementation of Microsoft Dynamics 365 Business Central.
We are now looking to strengthen our finance function through the appointment of a commercially minded Senior Credit Controller to take ownership of customer accounts, cash collection, exposure management and working capital visibility across both businesses.
Role Overview
This is not a traditional ledger or administration role.
The successful candidate will play a key role in improving cashflow, reducing customer exposure, strengthening financial controls and improving visibility across the full project lifecycle.
The role will work closely with:
- Directors
- Sales
- Commercial
- Operations
- Projects
- Finance
The successful candidate must be confident operating within a fast-moving construction and manufacturing environment where customer relationships, commercial awareness and strong communication are critical.
The role will not simply manage overdue debt, but will work across sales, operations and finance to improve visibility and control of customer exposure, cashflow and working capital across the full project lifecycle.
Key Responsibilities
Credit Control & Cash Collection
- Full ownership of aged debt across Proteus and Gordian
- Daily proactive chasing of overdue accounts via telephone and email
- Weekly aged debt reporting to directors
- Reduce overdue debtor balances and improve cash collection performance
- Manage customer payment plans where required
- Escalate high-risk accounts promptly
Working Capital & Exposure Management
- Work closely with Sales, Commercial, Projects and Operations teams to maintain visibility of customer exposure, live projects, work in progress and future deliveries.
- Monitor customer payment performance, credit exposure and overall working capital risk across both businesses.
- Highlight high-risk accounts, escalating concerns where exposure is increasing or payment performance is deteriorating.
- Support forecasting of cash collection, invoicing and customer exposure to improve commercial and operational decision making.
Commercial & Customer Management
- Work closely with sales and commercial teams to resolve invoice queries
- Understand contractual payment terms, applications, valuations and retention processes
- Support dispute resolution to improve speed of payment
- Build professional relationships with customer accounts departments
- Balance strong cash collection with maintaining long-term customer relationships
Systems & Reporting
- Support transition to Microsoft Dynamics 365 Business Central
- Improve debtor reporting and visibility
- Assist with implementation of credit control procedures and KPIs
- Maintain accurate customer account records
- Support development of working capital dashboards and reporting tools
Risk & Process Control
- Undertake credit checks and monitor customer exposure
- Support management of customer credit limits
- Identify high-risk accounts and trends
- Assist with improving finance process discipline across both businesses
- Support continuous improvement of finance and operational processes
Experience Required
Essential
- Minimum 3+ years’ experience within credit control, accounts receivable or working capital management
- Strong telephone and communication skills
- Experience managing aged debt independently
- Confident using finance systems and Excel
- Strong organisational skills
- Comfortable challenging customers professionally
- Ability to work cross-functionally with operational and commercial teams
Highly Desirable
- Experience within construction, manufacturing or distribution
- Experience dealing with applications, valuations, retentions or disputed invoices
- Experience with ERP systems (Sage, SAP, Business Central etc.)
- Commercial awareness beyond basic ledger processing
- Experience supporting cashflow forecasting or working capital reporting
Personal Attributes
We are looking for somebody who is:
- Commercially minded
- Confident but professional
- Organised and proactive
- Comfortable working in a fast-paced environment
- Able to build relationships internally and externally
- Process driven and detail focused
- Focused on outcomes and accountability
Pay: £38,000.00-£42,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay
Application question(s):
- Have you worked in construction, manufacturing or distribution?
- Have you managed aged debt independently?
- Have you dealt with disputed invoices?
- Have you worked with ERP systems?
- Are you comfortable working with operational and sales teams?
Work Location: In person
