Retail customer service representative Work, Jobs in Blacon, Chs (with Salaries)

Customer Service & Social Media Assistant
Window-Tint.co.uk —Chester
- £25,000 - £26,000 a year
- Full-time
- Sales
- Social media management
- Customer service
- Free parking
- Employee discount
Quick apply
17h
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Customer Service Advisor
100% Group Ltd —Appleton Thorn
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
6d
Customer Service Representative
William Hill —Warrington
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
One Stop - Customer Service Assistant
One Stop —Waverton
- £11.74 an hour
- Part-time
8d
Customer Service Assistant - Party Host
Tenpin - Chester —Chester
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Customer Service Advisor
Connells Group —Birkenhead
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Customer Service Centre Agent
GLORY —Knutsford
- Full-time
- Computer literacy
- Windows
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Customer Service Assistant (Part Time)
Arne Clo Ltd —Birchwood
- Part-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Shell Customer Service Advisor
SIARIA Ltd —Skelmersdale
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Flexible schedule
Quick apply
Customer Service Team Leader
William Hill —Liverpool
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
7d
Customer Service Advisor
Solus Accident Repair Centres —Warrington
- £26,228 - £27,886 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
1d
PART TIME AFTERNOON Customer Service Assistant -SHELL FAZAKERLEY Longmoor lane
Shell UK Oil Products —Liverpool
- £12.71 an hour
- Part-time
- Merchandising
- Basic maths
- English
Quick apply
4d
PART TIME NIGHT Customer Service Assistant -SHELL FAZAKERLEY Longmoor lane
Shell UK Oil Products —Liverpool
- £12.21 an hour
- Part-time
- Merchandising
- Basic maths
- English
Quick apply
4d
Customer Service Centre Agent (FTC)
GLORY —Knutsford
- Computer literacy
- Windows
- Communication skills
- Free parking
- Employee assistance programme
Quick apply

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Customer Service & Social Media Assistant

Window-Tint.co.uk
Chester

Quick apply

Job details

Full-time
£25,000 - £26,000 a year
17 hours ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
On-site parking

Qualifications

Sales
Social media management
Customer service
English
Content creation
Phone etiquette
Communication skills

Full job description

ABOUT US

Window-Tint.co.uk is an online retailer based in Saltney, Chester manufacturing and supplying car window tinting products to customers worldwide via eBay, Amazon, Etsy and our website.

We've expanded rapidly over the past 3 years with sales growing by 125% and were recently named Cheshire 'Business of the Year'. We currently process, cut and dispatch over 3,000 orders per month .

Due to continued growth, we're looking for a Customer Service & Social Media Assistant to join our friendly team of 7.

---

THE ROLE

We're looking for a full-time Customer Service & Social Media Assistant to join us. You'll be the first point of contact for our customers — handling enquiries, resolving issues, and making sure people feel looked after from first message to delivery. Alongside that, you'll help us grow our social media presence across Instagram, Facebook, and TikTok.

---

WHAT YOU'LL BE DOING

Customer Service

Responding to customer queries across eBay, Amazon, Etsy and our website using our customer service platform
Answering inbound phone calls and handling enquiries professionally
Managing returns, exchanges and order issues from start to resolution
Chasing couriers and suppliers on behalf of customers when orders are delayed
Leaving and responding to customer feedback and reviews across platforms

Social Media

Creating content and updating our social media channels
Responding to comments and messages on social platforms
Helping to devise a strategies to build our online community and brand presence

Operations Support

Assisting the order processing team during busy periods
General admin and office support as required

---

ESSENTIAL

Previous customer service experience — preferably online
Strong written and verbal communication — clear, friendly, and professional
Experience creating content for social media (Instagram, Facebook, or TikTok)
Organised and able to manage multiple tasks idependantly

DESIRABLE

Experience selling or managing accounts on eBay, Amazon, or Etsy as a seller
Experience developing or contributing to a social media strategy
An interest in cars — though we'll teach you everything you need to know about our products

We're looking for the right person, not the perfect CV. If your customer service skills are strong but you're less experienced on the social media side, we're happy to provide training and support to help you grow in the role.

---

WHY JOIN US?

We're a fast-growing, award-winning business with a close-knit team. You won't be a number here — you'll be a key part of how we deliver a great experience to thousands of customers every month. There's plenty of variety in the role and room to grow with us as we continue to expand.

---

HOW TO APPLY

As part of your application, you'll be asked three short questions — two about handling real customer situations, and one about social media. There are no right or wrong answers — we're just looking for clear, friendly communication and a bit of creativity.

Please note that applications without answers to all three questions will not be considered.

Hours: 37.5 hours per week (Monday to Friday / 8:30am to 4:30pm).

Salary: £25,000 to £26,000

Location: Saltney, Chester (office based)

Job Types: Full-time, Permanent

Pay: £25,000.00-£26,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

What is it about this role at Window-Tint.co.uk that appeals to you?
How would you reply to this customer? (max 150 words)

Note: imagine you're new to the role and still getting to know the products — we're looking at how you communicate, not your product knowledge.

"Hi, I'm looking to tint the windows on my Ford Focus, it's a 2019 model. I want to tint all the windows including the rear. I'm not sure which kit I need or how hard it is to fit myself. Can you help?"

How would you reply to this customer? (max 150 words)

Note: imagine you're new to the role and still getting to know the products — we're looking at how you communicate, not your product knowledge.

"I ordered a kit last week and it doesn't fit my car properly. I followed your instructions but it's not lining up. Pretty frustrated to be honest as it wasn't cheap."

Pick one of our social media channels (Instagram, Facebook, or TikTok) and suggest a post idea you'd create for Window-Tint.co.uk. Describe what it would show, what the caption would say, and why you think it would work. (max 150 words)

Tip: take a look at our website at window-tint.co.uk before answering.

Work Location: In person

Quick apply

Refine Your Search

retail customer service representative jobs in blacon, chs

Customer Service & Social Media Assistant

Customer Service Advisor

Customer Service Advisor

Customer Service Representative

One Stop - Customer Service Assistant

Customer Service Assistant - Party Host

Customer Service Advisor

Customer Service Centre Agent

Customer Service Assistant (Part Time)

Shell Customer Service Advisor

Customer Service Team Leader

Customer Service Advisor

PART TIME AFTERNOON Customer Service Assistant -SHELL FAZAKERLEY Longmoor lane

PART TIME NIGHT Customer Service Assistant -SHELL FAZAKERLEY Longmoor lane

Customer Service Centre Agent (FTC)

I want to receive the latest job alerts for retail customer service representative in blacon, chs

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