About Get A Drip
We are one of the UK’s leading preventative health and longevity businesses, on a mission to make personalised, data-led health accessible to everyone. Founded in 2017, we have grown from a single idea into a full health platform spanning diagnostics, treatments, pharmacy and digital care, trusted by around 190,000 people.
Our services go well beyond IV vitamin drips and booster shots. We offer advanced blood testing and biomarker diagnostics, weight management programmes including GLP-1 support, IV therapy, and a fast-growing telemedicine service. It all runs on a simple principle: test, treat, retest. We help people understand what is happening inside their bodies, build a plan around the results, then measure whether it is working.
We hold the credentials that matter in healthcare. Our clinical services are registered with the Care Quality Commission, our in-house pharmacy is registered with the General Pharmaceutical Council, and we hold a Medicines and Healthcare products Regulatory Agency wholesale licence. We operate 18 locations across the UK alongside a rapidly expanding digital platform.
We are now building towards a fully integrated longevity platform that brings together diagnostics, treatments, AI-driven insights and membership-based care. It is ambitious, it is moving fast, and it means there is real scope here to grow, take ownership and make an impact.
About the role
We are looking for an exceptional Clinic Manager to lead one of our thriving clinics in Notting Hill. In this role, you will lead a team of clinical and longevity coordinator professionals to deliver first-class, diagnostically informed client experiences that exceed expectations at every touchpoint. You will champion a culture of longevity, preventative health, and premium service - ensuring your team are expert guides for clients on their health optimisation journey. Commercially sharp and results-driven, you will consistently exceed KPIs while never compromising on the quality of care or experience.
What you'll be doing
- Lead and develop your clinic team through coaching, one-to-ones, appraisals, and development planning, building genuine expertise in longevity and preventative health
- Oversee delivery of diagnostic services and personalised treatment plan consultations, working with clinical colleagues to embed evidence based protocols
- Own the clinic's commercial performance, monitoring revenue, conversion, retention, and upsell metrics and developing strategies to consistently exceed KPI targets
- Manage clinic operations with precision: rota management, stock control, equipment maintenance, and financial oversight
- Ensure full compliance with CQC requirements, GPhC standards, and all applicable healthcare regulations, maintaining the highest standards of clinical governance
- Build strong relationships across the business, including clinical leads, the pharmacy team, area management franchise partners, and external stakeholders.
- Champion a culture of continuous improvement, staying at the forefront of longevity science and premium service standards
Requirements
Essential
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Proven experience in a luxury, premium, or concierge healthcare or wellness environment with direct team leadership responsibility
- Strong knowledge of operations
- A track record of exceeding commercial KPIs in a client-facing environment, with the ability to translate performance data into clear action plans
- Experience embedding and elevating service standards in a premium or high-end setting
- Exceptional communication skills, confident consulting with clients and leading briefings with clinical staff
- Calm, decisive, and solutions-focused under pressure, with strong emotional intelligence and meticulous attention to detail
- A genuine passion for longevity and preventative health, and the ability to inspire that passion in others
Desirable
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Bachelor's degree in Healthcare Administration, Business Management, or a related field, or equivalent professional experience
- Clinical background (nursing, paramedic, or allied health professional) registered with NMC, HCPC, or GMC
- Strong knowledge of healthcare and CQC compliance
- Knowledge of diagnostics, IV therapy, nutrition, or wellness medicine
- Familiarity with longevity science, functional medicine, or health optimisation protocols
Benefits
- Uncapped OTE.
- Shared Tip Pool.
- Get A Drip Staff training credit to spend on drips and boosters, up to the value of £2,760 per annum.
- 22 days per annum, which rises by one additional day per full completed year of service up to a maximum of 30 days, plus 8 bank holiday days which are added to your leave entitlement which can be taken throughout the year at your request (as clinics remain open on bank holidays with the exception of Christmas day).
- Auto-enrolment pension scheme.
- Exclusive perks via Perkbox.
Get A Drip is moving from start‑up to scale‑up, and we’re looking for people who want to be part of that journey. We’re disrupting the way preventative healthcare is delivered, building, improving and evolving constantly and we want team members who are energised by growth, change, positive impact and possibility.
Working here isn’t for everyone, and that’s okay. You’ll thrive with us if you enjoy:
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A fast‑moving environment where priorities evolve as we grow
- Taking initiative and solving problems without waiting for instruction
- Building and improving processes, systems and ways of working
- Wearing different hats and stepping outside your job description when needed
- Owning your work and being accountable for outcomes
- Comfortable with being challenged and with challenging back
- Collaborating closely with a small, committed team
- Learning continuously as we introduce new tools, systems and ideas
And you may not enjoy it if you prefer:
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Predictable routines
- Clear, unchanging structures
- A narrow, fixed job description
- Slow decision‑making
- A highly established corporate environment
If you’re excited by growth, pace and possibility — and you want to help people live healthier for longer — we’d love to hear from you.
Please visit our company website for more information
