it systems engineer Work, Jobs in blandford forum (with Salaries)

IT Support Engineer
Admit One —Poole
- £23,500 - £25,500 a year
- Full-time
- Spanish
- Customer service
- Analysis skills
- Free parking
- Flexitime
Quick apply
IT & Networks Project Engineer
Smiths Detection —Steeple Langford
- Full-time
- Windows
- Analysis skills
- Travel
Quick apply
Senior Systems Project Engineer
Eaton —Wimborne
- Project management
- Presentation skills
- Communication skills
Ardupilot Software Engineer
Callen-Lenz —Salisbury
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- C++
- Annual leave
Lead Test Engineer
Eaton —Wimborne
- Microsoft Word
- Military
- IT
Data Engineer
Raytheon —Warminster
- Full-time
- Azure
- Engineering
- Java
Repair Test Engineer
Yunex Traffic —Poole
- Overtime
- Microsoft Office
AI Solution Engineer
Raytheon —Warminster
- Full-time
- Analysis skills
- Continuous improvement
- APIs
7d
Apprentice Engineer
Lyons Seafoods Ltd —Warminster
- £27,000 - £28,000 a year
- Full-time
- AutoCAD
- Maintenance
- Assembly
- Free parking
Quick apply
Business Systems & Insights Analyst
Appello —New Milton
- £40,000 - £50,000 a year
- Full-time
- Remote
- Azure
- SQL
- Bachelor's degree
- Free parking
- Employee assistance programme
13d
Fabric Engineer
BJF Group —Blandford Forum
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Lead Systems Engineer
Eaton —Wimborne
- Management
- Project management
- Presentation skills
Air Conditioning Engineer / AC Engineer
BJF Group —Blandford Forum
- Full-time
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply
1st Line Helpdesk Engineer
Newburgh Networks Limited —Dorchester
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- IT
Quick apply
Software Engineer
BAE Systems —Christchurch
- Up to £42,500 a year
- Engineering
- Windows
- Travel
- Employee discount
Test and Acceptance Engineer
BAE Systems —Christchurch
- Up to £45,000 a year
- Engineering
- Windows
1d
EV Charging Engineer
Yunex Traffic —Poole
- Full-time
- IT
Data Analyst Higher Apprenticeship
SSE —New Forest
- £26,239 - £37,000 a year
- Call to connect
- Computer Science
- Customer service
- Engineering
- Employee discount
6d
ANPR Installation Engineer
Watching UK Ltd —Christchurch
- £50,000 - £55,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
- Employee discount
Quick apply
Staff Engineer (Tech Lead), Full-Stack
4C Strategies —Warminster
- Hybrid work
- Military
- English
- Java
- Employee discount

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IT Support Engineer

Admit One -
Poole

Quick apply

Job details

Full-time
£23,500 - £25,500 a year

Benefits

Free parking
Casual dress
Flexitime
Bereavement leave
On-site parking

Qualifications

French
Spanish
Operating systems
Customer service
Analysis skills
IT
Communication skills
German

Full job description

Position Overview:

The IT Support Engineer at Admit One is a customer-facing role responsible for delivering first-line support to clients across the globe. This role involves resolving technical issues, assisting with hardware and software installations, and providing end-user training. The IT Support Engineer plays a key role in maintaining customer satisfaction and ensuring smooth operation of Admit One’s software and hardware solutions.

This position requires strong communication skills, a proactive approach to problem-solving, and the ability to work collaboratively within the Support Team and across departments.

Key Responsibilities:

Customer Support & Troubleshooting:

Provide first-line support via help desk and phone, resolving customer issues efficiently and professionally.
Investigate and troubleshoot software, hardware, and configuration issues.
Escalate complex issues to the Support Team Lead or other departments as required.

Technical Assistance & Setup:

Assist the Project Management team with hardware and database setup for new installations.
Support the Development Team by gathering detailed information on bugs and system behaviour.
Conduct site visits when necessary, including hardware installation and configuration.

Training & Documentation:

Deliver end-user training on Admit One software and hardware solutions.
Create and update knowledge base articles to support internal and customer learning.
Propose improvements to documentation and support processes.

Customer Relationship Management:

Build strong relationships with customers through direct communication and proactive support.
Maintain ownership of assigned support cases and ensure timely resolution in line with SLA targets.
Monitor customer accounts and identify recurring issues or improvement opportunities.

Skills and Competencies:

Customer Service: Strong interpersonal skills and a desire to help others.
Problem-Solving: Analytical thinking and a proactive approach to resolving issues.
Communication: Clear and professional verbal and written communication.
Technical Aptitude: Interest or background in operating systems, hardware, and software.
Teamwork: Ability to collaborate effectively under pressure.

Qualifications and Experience:

Prerequisite:

Customer service experience
Strong team player with ability to work under pressure
Excellent communication skills
Desire to solve problems

Desired:

Background or interest in IT systems and support
Experience working to SLA targets
Analytical thinking skills
Experience in the Cinema or Entertainment industry
Spanish, Portugues, French, German

Reporting Lines:

Reports to: Support Team Lead
Works closely with: Support Team, Engagement Managers, QA, Product Team

Job Type: Full-time

Pay: £23,500.00-£25,500.00 per year

Benefits:

Bereavement leave
Casual dress
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it systems engineer jobs in blandford forum

IT Support Engineer

IT & Networks Project Engineer

Senior Systems Project Engineer

Ardupilot Software Engineer

Lead Test Engineer

Data Engineer

Repair Test Engineer

AI Solution Engineer

Apprentice Engineer

Business Systems & Insights Analyst

Fabric Engineer

Lead Systems Engineer

Air Conditioning Engineer / AC Engineer

1st Line Helpdesk Engineer

Software Engineer

Test and Acceptance Engineer

EV Charging Engineer

Data Analyst Higher Apprenticeship

ANPR Installation Engineer

Staff Engineer (Tech Lead), Full-Stack

I want to receive the latest job alerts for it systems engineer in blandford forum

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