Executive administrator Work, Jobs in Blaydon, Twr (with Salaries)

Sales & Customer Service Administrator
EO Retail Ltd —Blaydon
- From £13.20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
1d
Approvals Administrator
Health Research Authority —Newcastle upon Tyne
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
1d

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Approvals Administrator
Health Research Authority —Newcastle upon Tyne
We are unable to offer employment under any sponsorship arrangement as we do not hold a sponsorship licence. The vacancy is home based or for offices based in…
£28,392 - £31,157 a year
1d
Crew Administrator
Voly Limited —Newcastle upon Tyne
Voly has also recently added a HR and payroll solution and workrest platform to our extensive suit of products to further support our client's needs.
£30,000 - £35,000 a year
Quick apply
7h

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Sales & Customer Service Administrator

EO Retail Ltd
Blaydon

Quick apply

Job details

Full-time
From £13.20 an hour
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company events
Employee discount
On-site parking

Qualifications

Microsoft Word
Adobe Photoshop
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
CorelDraw
Communication skills
Office experience

Full job description

About Us

Executive Online Retail Ltd is a growing e-commerce business specialising in trophies, awards, personalised gifts and stationery. We supply thousands of customers across the UK through our online stores and pride ourselves on delivering outstanding customer service alongside high-quality products.

As our business continues to grow, we are investing heavily in new technology, automation and modern systems to make our processes more efficient and provide an even better experience for both our customers and our team.

We're looking for an organised, professional and detail-focused Customer Service & Sales Administrator to join our friendly office team.

About the Role

This is an office-based, computer-focused role where you'll be supporting customers from their initial enquiry through to the successful completion of their order.

Most of your day will be spent using our order management systems, responding to customer emails, telephone calls, processing orders and ensuring customer information is accurate before production.

This is an excellent opportunity for someone who enjoys organisation, problem solving and providing exceptional customer service in a busy office environment.

Key Responsibilities

Respond professionally to customer enquiries by telephone, email and online chat.
Process customer quotations and sales orders accurately, ensuring all customer requirements are captured correctly.
Provide knowledgeable advice on our products and services.
Update customer records and maintain accurate information across our internal systems.
Liaise with production and other departments to ensure customer orders are completed accurately and on time.
Keep customers informed of order progress and resolve any queries promptly.
Work across multiple computer systems throughout the day.
Carry out data entry and general office administration tasks with a high level of accuracy.
Prioritise workloads effectively while maintaining excellent attention to detail.
Take ownership of customer issues through to resolution.

We're Looking For Someone Who

Has previous experience in an office administration, customer service, sales support or order processing role.
Is confident using computers throughout the working day and can quickly learn new software systems.
Has excellent written and verbal communication skills.
Is highly organised with exceptional attention to detail.
Can manage multiple tasks and priorities in a fast-paced office environment.
Works well both independently and as part of a team.
Has a proactive attitude and enjoys solving problems.
Is confident using Microsoft Outlook, Word and Excel.

Desirable Experience

Experience in any of the following would be advantageous:

Customer Service Administration
Sales Administration
Order Processing
Data Entry
CRM or Order Management Systems
E-commerce or Online Retail
Quotation Preparation

What We Offer

Monday to Friday working (8.30-16.30)
Staff discount.
Free on-site parking.
Full training on our systems and products.
Friendly, supportive and experienced team.
Opportunity to develop your skills as the business continues to grow.

If you're an organised, computer-confident individual who enjoys helping customers and takes pride in accuracy and attention to detail, we'd love to hear from you.

Job Type: Full-time

Pay: From £13.20 per hour

Benefits:

Casual dress
Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Education:

GCSE or equivalent (required)

Quick apply

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executive administrator jobs in blaydon, twr

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