Job Introduction
Repairs & Maintenance Team Lead – Kyloe House
Kyloe Secure Children’s Home
Salary & Benefits
Basic Salary: £35,412 – £39,152 (Band 7)
Market Force Allowance: £2,000 p/a * Reviewed annually
Location: Kyloe House, Stannington, Morpeth, NE61 6DE
Interview Date: 23rd July 2026
Contact: [email protected]
Make a real difference behind the scenes
This is a critical role supporting the safe operation of Residential Children’s Homes, including a Secure Children’s Home environment.
Your work will ensure buildings, systems, and infrastructure are safe, compliant, and functioning effectively—directly contributing to the safety, wellbeing, and day-to-day care of young people.
What the role really involves
Working in this environment means:
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Operating within asecure and highly regulated setting, where safety and compliance are essential
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Delivering bothplanned, statutory, and reactive maintenance, often to tight timescales
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Supporting thesecurity and integrity of building systems, including secure operational procedures
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Working flexibly acrossmultiple residential sites
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Taking responsibility formaintainingenvironments that must remain safe, secure, and fully operationalat all times
This is not just a maintenance role — you are part of the wider service, ensuring environments support care, safety, and positive outcomes.
About the role
You will support the Site Manager in delivering a high-quality, responsive maintenance service across NCC Residential Children’s Homes.
Key responsibilities include:
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Building Maintenance & Repairs
Deliver a wide range of internal and external repairs and multi-skilled maintenance tasks to a consistently high standard -
Planned, Reactive & Statutory Maintenance
Support and deliver planned, statutory, and responsive maintenance programmes, ensuringaccuratescheduling and record-keeping -
Health, Safety & Compliance
Ensure all workcomplies withhealth and safety legislation and contributes to building compliance and safe systems of work -
Contractor & Project Coordination
Liaise with and oversee contractors, ensuring work is completed to required standards and supporting refurbishment and estate projects -
Security & Building Systems
Support building security systems and procedures, including participating in thecontrol room rota and providing Reception/Control cover whenrequired -
Planning, Scheduling & Records
Maintainaccuratefinancial and operational records, manage work schedules,monitorcosts, and escalate issues where needed -
Operational Support Across Sites
Work across multiple residential settings, coordinating materials, appointments, and follow-on works -
Leadership
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Provide day-to-day supervision of Building Support Officers
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Support coordination of work and priorities
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Deputise for the Site Manager whenrequired
Who we’re looking for
This role will suit someone who is:
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Organised, disciplined, and able to plan and prioritise workload effectively
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Proactive and solution-focused, with strong problem-solving skills
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Comfortable working independently while coordinating with a wider team
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Adaptable and responsive in a fast-paced, operational environment
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Committed to safety, compliance, and high-quality service delivery
Essential experience and qualifications
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Recognised technical qualification (e.g. City & Guilds in Electrical, Building Services, or equivalent)
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IOSH Certificate (or willingness to achieve)
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Experience delivering building maintenance in a similar role, including complex maintenance programmes
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Multi-skilled experience across a range of building systems, fixtures, and fittings
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Knowledge of health and safety legislation and building maintenance best practice
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Strong IT skills formaintainingoperational and compliance records
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Full UK driving licence and ability to work across multiple sites
Desirable:
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Experience working in secure or specialist environments
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Understanding of Residential Children’s Homes or local authority settings
Why join us?
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Be part of a service making a genuine difference to young people’s lives
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Work in a varied, hands-on role with real responsibility
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Opportunity to lead and influence maintenance standards across the estate
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Supportive team with a focus on quality, safety, and continuous improvement
A realistic view – is this the right role for you?
This role requires flexibility, resilience, and accountability. You will need to balance planned maintenance with urgent issues, often in a secure environment where safety is critical and standards must not slip.
However, for the right person, this is an opportunity to take ownership of a vital function and contribute directly to a service that supports some of the most vulnerable young people.
Apply now
If you are motivated, experienced, and committed to delivering safe, high-quality maintenance services, we would love to hear from you.
