Solutions engineer Work, Jobs in Bletchingdon, Oxf (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
Jira Platform Engineer
VoCoVo —Chipping Norton
- £72,000 a year
- Hybrid work
- ERP systems
- System design
- Travel
- Employee assistance programme
- Sick pay
Commercial Kitchen Electrical/Mechanical Ventilation Engineer
Priestec Solutions Ltd —Bicester
- £35,000 - £42,000 a year
- Full-time
- Schematics
- Maintenance
- English
Quick apply
Technical Sales Engineer
Kingspan Water and Energy —Aston Clinton
- Full-time
- Engineering
- Business development
- Employee discount
Quick apply
CAD Technician
David Harber Ltd —Didcot
- £36,000 - £38,000 a year
- Temporary
- CAD
- Engineering
- Project management
Quick apply
3d
Mechanical Design Engineer (Fusion CAD)
UAVTEK —Aldsworth
- £30,000 - £60,000 a year
- Temporary
- CAD
- Engineering
- Assembly
Quick apply
Experienced Network/Technical Engineer
Wurzel Ltd —Chipping Norton
- From £30,000 a year
- Full-time
- Schematics
- Computer networking
- In-person
- Employee discount
Quick apply
Solutions Engineer - DACH
Ashby —Oxford
- £130,000 - £198,688 a year
- Full-time
- Remote
- Sales
- English
ASSOCIATE TECHNICIAN
Quantum Fabrix —Kidlington
- Full-time
- Laboratory experience
- Microsoft Office
- Travel
- Annual leave
Quick apply
5d
Antenna Software Engineer
Satraka Ltd —Harwell
- From £33,000 a year
- Full-time
- Engineering
- English
- Business development
Quick apply
10d
Software Engineer (C#)
Alloyed —Kidlington
- Azure
- Engineering
- AWS
Quick apply
11d
Administration Assistant
Emberline Energy Solutions —Oxford
- £18,000 - £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Office
- Accounting
- Work from home
- Sick pay
Quick apply
2d
Heating Engineer
Sureserve —Oxford
- £42,000 a year
- Monday to Friday
- Annual leave
Quick apply
Plumbing and Heating Engineer (Renewables)
Delta T Eco Heating Systems —Thame
- Up to £42,000 a year
- Full-time
- Plumbing
- Driving
- IT
Quick apply
Software Engineer
Alloyed —Kidlington
- Computer Science
- Engineering
- AWS
Quick apply
11d
Logistics Opertive (Temporary)
Alloyed —Kidlington
- Temporary
- ERP systems
- Organisational skills
Quick apply
5d
Controls Principal Engineer
Dematic Ltd. —Banbury
- Full-time
- AutoCAD
- Engineering
- Electrical Engineering
Engineering Manager
UK Atomic Energy Authority —Culham
- £71,815 a year
- Full-time
- Engineering
- Mentoring
- Business
- Annual leave
- Employee assistance programme
Quick apply
2d
Process Engineer
Barry Callebaut —Banbury
- Engineering
- Laboratory experience
- English
Senior Integration Engineer
Alloyed —Kidlington
Quick apply
4d

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Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

solutions engineer jobs in bletchingdon, oxf

Key Accounts Manager

Jira Platform Engineer

Commercial Kitchen Electrical/Mechanical Ventilation Engineer

Technical Sales Engineer

CAD Technician

Mechanical Design Engineer (Fusion CAD)

Experienced Network/Technical Engineer

Solutions Engineer - DACH

ASSOCIATE TECHNICIAN

Antenna Software Engineer

Software Engineer (C#)

Administration Assistant

Heating Engineer

Plumbing and Heating Engineer (Renewables)

Software Engineer

Logistics Opertive (Temporary)

Controls Principal Engineer

Engineering Manager

Process Engineer

Senior Integration Engineer

I want to receive the latest job alerts for solutions engineer in bletchingdon, oxf

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