Franchise manager Work, Jobs in Bletchley, Bkm (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
Franchise Community Manager
International Workplace Group plc —Milton Keynes
- Full-time
- English
- Microsoft Office
- In-person
9d
Franchise – Community Sales Manager
International Workplace Group plc —Milton Keynes
- Full-time
- English
- Microsoft Office
- In-person
Local Marketing Manager
Dominos —Milton Keynes
- Full-time
- Marketing
Supplier Assurance Manager
Dominos —Milton Keynes
- Full-time
- Hybrid work
General Manager
KFC Bedford - Interchange Retail Park —Kempston
- £34,000 - £40,000 a year
- Full-time
- Restaurant
- Employee discount
Project Office Support
OJC IT LTD —Milton Keynes
- From £140 a day
- Full-time
- Management
- Project management
- Software development
- Free parking
Quick apply
3d
Project Coordinator
OJC IT LTD —Milton Keynes
- £140 - £175 a day
- Full-time
- Management
- Project management
- Software development
- Free parking
Quick apply
1d
Sales Manager - Used Cars
Perrys Motor Sales Ltd —Aylesbury
- £50,000 - £70,000 a year
- Full-time
- Sales
- Employee discount
4d
Store Manager
Subway —Leighton Buzzard
- £26,500 - £39,000 a year
- Management
- Restaurant
Quick apply
Used Agricultural Machinery Sales Specialist
Farol Ltd. —Thame
- £30,000 - £35,000 a year
- Full-time
- Travel
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Branch Manager
Side Street —Bedford
- £25,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
Quick apply
Project Manager
Monkey Puzzle Day Nurseries —Berkhamsted
- £55,000 - £60,000 a year
- Full-time
- Remote
- Hospitality
- Childcare
- PMP
- Annual leave
2d
Leighton Buzzard
KellyDeli Partnership —Leighton Buzzard
Restaurant General Manager
KFC —Kempston
- £34,000 - £40,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Early Years Compliance Officer
Banana Moon Day Nurseries —Milton Keynes
- £38,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee discount
Quick apply
8d
Assistant Manager
KFC Amersham - Sycamore Road —Amersham
- £26,000 - £28,000 a year
- Full-time
- Restaurant
- Employee discount
General Manager
KFC Northampton - Alexander Terrace —Kingsthorpe
- Full-time
- Restaurant
- Employee discount
5d
Transaction Manager - Northampton BYD
Marshall Motor Group —Northampton
- £28,000 - £55,000 a year
- Weekend availability
- Sales
- Annual leave
- Employee discount
Assistant Manager
Thame —Thame
- £13.83 an hour
- Weekend availability
- Hospitality
- Management
- Supervising experience
- Paid training
- Annual leave
4d

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Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

franchise manager jobs in bletchley, bkm

Key Accounts Manager

Franchise Community Manager

Franchise – Community Sales Manager

Local Marketing Manager

Supplier Assurance Manager

General Manager

Project Office Support

Project Coordinator

Sales Manager - Used Cars

Store Manager

Used Agricultural Machinery Sales Specialist

Branch Manager

Project Manager

Leighton Buzzard

Restaurant General Manager

Early Years Compliance Officer

Assistant Manager

General Manager

Transaction Manager - Northampton BYD

Assistant Manager

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