Join Our Growing Team
LC Installations Ltd is an established and rapidly growing renewable heating company based in Brundall, Norfolk. We specialise in air source heat pump installations, heating systems and plumbing, delivering high-quality work for homeowners across Norfolk and the surrounding counties.
As demand for our services continues to grow, we’re looking for an organised, proactive and personable Office & Operations Manager to become a key member of our team.
This is an exciting opportunity for someone who enjoys a varied role, takes pride in being organised and wants to play an important part in the continued growth of a successful local business.
About the Role
As our Office & Operations Manager, you’ll be responsible for ensuring the day-to-day running of the office is smooth and efficient, supporting both our customers and our engineers.
You’ll play a key role in keeping projects organised, delivering excellent customer service and helping the business continue to grow.
Your Responsibilities
- Managing the day-to-day administration of the business
- Answering customer phone calls and responding to emails
- Scheduling installation, servicing and maintenance work
- Managing engineers’ diaries and workloads
- Acting as the main point of contact between customers and our installation teams
- Assisting with quotations, pricing and customer enquiries
- Preparing paperwork and documentation for completed jobs
- Processing company payroll
- Liaising with suppliers and ordering materials where required
- Maintaining accurate records and organised office systems
- Supporting the directors with the day-to-day running and continued growth of the business
Essential Skills & Experience
We’re looking for someone with:
- Previous administration or office management experience
- Excellent telephone and customer service skills
- Strong written and email communication skills
- Good IT skills, including Microsoft Office
- Excellent organisational and time management skills
- The ability to prioritise workload and work independently
- A positive, friendly and professional attitude
- A willingness to learn and become part of a growing business
Desirable Experience
The following would be an advantage, but isn’t essential:
- Experience within construction, plumbing, heating or the renewable energy sector
- Payroll
- Scheduling engineers or tradespeople
- Customer service within a construction or trade environment
What We Offer
- £30,000–£35,000 per year (depending on experience)
- Monday to Friday working hours
- Ideally an 8:00am start, although some flexibility is available for the right candidate
- Company laptop
- Company pension
- Full holiday entitlement
- Free on-site parking
- Ongoing training and development
- Performance-based salary reviews
- Genuine opportunities for career progression
- A friendly, supportive team environment
- The opportunity to become an important part of an ambitious and growing business
No previous experience within the renewable heating industry is required, as full training will be provided for the right candidate.
Apply Today
If you’re looking for more than just an office job and want to build a long-term career with a growing local business, we’d love to hear from you.
Please send your CV and a short covering letter explaining why you’d be a great fit for the role.
About LC Installations Ltd
At LC Installations Ltd, we take pride in delivering high-quality workmanship and outstanding customer service. We’re passionate about renewable heating and are building a team of people who share our commitment to professionalism, reliability and continuous improvement.
We’re looking for someone who wants to become part of the team, take ownership of the role and grow with the business as we continue to expand.
Pay: £30,000.00-£35,000.00 per year
Benefits:
Work Location: In person
