Client success manager Work, Jobs in Bloomsbury, Gtl (with Salaries)

Strategic Client Success Manager
Perkbox —London
- Call to connect
- Hybrid work
- Communication skills
- Employee discount
13d
Client Success Manager
MVF —London
- Up to £40,000 a year
- Hybrid work
- Management
- Microsoft Office
- Presentation skills
- Annual leave
Customer Success Manager
Mentorhero —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
Quick apply
Client Success Executive
PEI Group —London
- English
- Administrative experience
Enterprise Customer Success Manager
Semble —London
- £70,000 - £90,000 a year
- Hybrid work
- Microsoft Excel
Quick apply
6d
Senior Customer Success Manager
Stream —London
- Hybrid work
- Travel
- Financial services
- Annual leave
- Work from home
Quick apply
12d
Senior Client Success Manager
Artificial Labs Ltd —London
- Hybrid work
- Google Suite
- Communication skills
- Employee assistance programme
- Life insurance
6d
Senior Client Success Manager
Vita Mojo —London
- Full-time
- Hybrid work
- Hospitality
- Annual leave
- Flexitime
Quick apply
Senior Client Success Manager
Salary Finance —London
- Hybrid work
- Communication skills
- Sick pay
Customer Success Manager / Responsable Succès Client
Adzuna —London
- Full-time
- Hybrid work
- Master's degree
Quick apply
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
12d
Senior Student Success Manager
Blue Education —London
- £42,000 - £48,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Client Success Manager
Reed & Mackay —London
- Project management
- Bachelor's degree
- Communication skills
Quick apply
3d
Customer Success Manager
LexisNexis —Farringdon
- Full-time
- Organisational skills
- IT
- AI
- Flexible schedule
2d
Customer Success Manager
Incisive Media —London
- Hybrid work
- Sales
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
6d
Adviser Success Manager (North West)
Timelineapp Tech Limited —London
- Full-time
- Hybrid work
- Business development
- Travel
- Flexible schedule
Quick apply
6d
Senior Client Success Manager
Rithum —London
- Remote
- Marketing
- Salesforce
- Bachelor's degree
- Annual leave
- Employee assistance programme
Customer Success Manager
Patchwork —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- AI
- Employee assistance programme
Quick apply
Customer Success Manager
RELX —Farringdon
- Full-time
- Organisational skills
- IT
- AI
- Flexible schedule
2d
Customer Success Manager
Enfuce —London
- Organisational skills
- Communication skills
- Banking
- Annual leave

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client success manager jobs near bloomsbury, gtl

Strategic Client Success Manager

Perkbox -
London

Apply Now

Job details

13 days ago

Benefits

Employee discount

Qualifications

B2B
SaaS
Communication skills

Full job description

Does this sound like you?
You're a commercially sharp relationship-builder who knows there's a big difference between managing an account and genuinely partnering with one. You're comfortable in a boardroom and equally at home digging into platform data to tell a compelling story. You know how to spot an opportunity, navigate a tricky conversation, and still leave the client feeling heard. You care about outcomes, not just activity.

What you’ll be doing (in a nutshell):
As a Strategic Client Success Manager at Perkbox, you'll own a portfolio of private sector accounts, building the kind of long-term relationships that create real mutual value. Your focus is retention and growth: keeping clients engaged, uncovering opportunities to expand, and making sure they're getting the most from our platform every step of the way. You'll be the person clients trust, and the internal voice that keeps their needs front and centre.

Day-to-day you can expect to:

Build and manage strategic partnerships across your portfolio, working at all levels including C-suite
Use our internal sales framework to identify and progress upsell and expansion opportunities
Run regular reviews and executive business reviews, connecting client goals to platform data and outcomes
Increase product adoption by educating admins and moving clients through our Integrations Pipeline
Deliver webinars and training sessions for admins and internal champions
Act as the link between your clients and our Product team, nurturing a meaningful feedback loop
Triage client queries efficiently, getting them to the right resolution point quickly
Be a credible, trusted ambassador for Perkbox at every touchpoint

To be successful, you'll have:

Proven commercial experience, with a track record of meeting and exceeding sales or upsell targets
Confidence having difficult conversations, whether that's a cancellation risk or a complex negotiation
A genuine customer focus, with examples of improving engagement with software products
Strong business acumen, able to connect client goals with the right solution
A data-driven mindset, comfortable using insights to influence stakeholders and inform decisions
Excellent communication skills, particularly with senior and executive-level audiences
Comfort with change and ambiguity, you see it as a chance to learn, not a reason to stall

Bonus points if you bring:

Experience in a B2B SaaS or employee benefits environment
Familiarity with NPS, NRR, or other success metrics
A natural ability to build multi-threaded relationships across a client organisation

Why Perkbox?

Perkbox is the employee experience platform built to care for, connect with, and celebrate employees in all areas of life.

With more than 20 years of experience across public, private, SME and corporate sectors, we support nearly 4 million employees across 7,500 organisations in the UK and Australia. From the NHS to leading private sector businesses, our platform brings together benefits, wellbeing, and recognition in one place people actually use.

From access to expert mental health services to help with the cost of everyday essentials, our range of benefits and wellbeing tools meets people where they are, at work and beyond.

We're redefining what employee benefits can be. And we're just getting started.

The Interview Process

Our interview process involves 4 main stages:

Application
Short call with a member of the TA team
30-minute video call with Hiring Manager and one other team member
Final Interview and task with two members of the team

Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on [email protected]

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations

We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!

Apply Now

Refine Your Search

client success manager jobs in bloomsbury, gtl

Strategic Client Success Manager

Client Success Manager

Customer Success Manager

Client Success Executive

Enterprise Customer Success Manager

Senior Customer Success Manager

Senior Client Success Manager

Senior Client Success Manager

Senior Client Success Manager

Customer Success Manager / Responsable Succès Client

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Senior Student Success Manager

Client Success Manager

Customer Success Manager

Customer Success Manager

Adviser Success Manager (North West)

Senior Client Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

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