About us
Spicy Brain Energy is an award-winning virtual assistant company built for entrepreneurs who think differently. We provide practical, human-first support to neurodivergent and disabled business owners across the UK, including specialist Access to Work support, and we deliver coaching and training to organisations including Northumberland FA. We're a Disability Confident Leader, a status held by less than 0.02% of UK employers, and we proactively hire from the neurodivergent and disabled talent pool.
Our sister organisation, the Spicy Brain Collective, is a free, inclusive online community designed around disabled and neurodivergent entrepreneurs: packed with resources, collaboration opportunities, weekly pep talks and people who actually get it. The two are separate organisations with one shared heart, and this role works across both.
The role
You will be the outbound voice of our brand. Everything we put into the world, from social content and podcast pitches to award entries and partnership emails, will pass through your hands. And everything that comes back, from new member welcomes to community DMs, will land with you first.
Think of yourself as the funnel: you bring people towards the brand through marketing, PR and partnerships, and you care for them once they arrive in our community. The founder's personal brand and the community are one and the same, so you will write in her voice across all of it.
At its heart, this is a copywriting role with a community wrapped around it. If you can write persuasively, adapt to a strong existing brand voice, and genuinely enjoy looking after people, you can do this job.
What you will be doing
Community care:
- Welcome and onboard new members, and be the friendly first reply in their DMs
- Reply to member DMs and queries promptly and warmly
- Schedule and publish community posts in the founder's voice
- Arrange and coordinate community collaboration sessions
- Attend online sessions, take clear notes and upload them to the correct threads
- Add sessions to the courses area and keep it organised
- Set up community events end to end
Marketing and content:
- Create and schedule content for Facebook, Instagram and LinkedIn across both the brand and the founder's personal accounts
- Crosspost and adapt content into the community so members never miss what we are saying publicly
- Keep a consistent content calendar running across all channels
- Spot what is landing and do more of it
PR and founder visibility
- Pitch the founder for podcast appearances using our existing pitch materials, and track and follow up on every approach
- Identify and pursue PR opportunities, and write the supporting copy
External partnerships:
- Send headshots, bios and brand materials to external partners
- Follow up with partners on training partnerships and collaborations
- Keep partnership conversations warm and moving
About you
- 1 to 3 years of marketing, communications or social media experience
- A confident copywriter who can match an established brand voice
- Warm, people-first and patient: you enjoy member conversations rather than tolerating them
- Organised and self-managing: you can run four workstreams without being chased
- Comfortable with outbound work: pitching, following up and the occasional no
- Happy working hybrid with regular in-person days
Nice to have
- Experience with community platforms (with a preference for Heartbeat)
- Experience with CRM systems, HighLevel in particular
- Experience supporting a founder-led or personal brand
- Lived experience of, or familiarity with, our community's world and a passion for the mission
What you will get
- Competitive annual salary
- 4 weeks leave plus all Bank Holidays. Guaranteed time off between Christmas and New Year (taken from annual entitlement)
- Company pension
- Travel opportunities
- Training opportunities
- Access to health app which offers private GP appointments, physiotherapy and counselling
- A varied role with real ownership: community, content, PR and partnerships in one seat
- Direct access to and mentoring from the founder
HOW TO APPLY: PLEASE READ
Send your CV and a cover letter. We aren’t here for formal. We are here for personality. We hire people who get what we do and want to be there. Capability can be trained, although if you aren’t ready to hit the ground running, this opportunity is not suitable for you.
Applications close on 21 June 2026. Interviews may be multi-stage depending on candidate response, and the full process will be shared with candidates who are shortlisted.
As a Disability Confident Leader, we proactively seek applications from the disabled talent pool. If you require reasonable adjustments to access any part of the application process, please email with some brief information and someone will be in touch to discuss your needs.
Benefits:
- Casual dress
- Company events
- Company pension
- Free flu jabs
- Free parking
- On-site parking
Work Location: In person
