cinema staff Work, Jobs in blyth ne24 (with Salaries)

Complaints Handler
Bernicia Group —Ashington
- £13,466.50 a year
- Part-time
- Organisational skills
- Annual leave
- Employee discount
5d
C&B Staff
Royal Station Hotel —Newcastle upon Tyne
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Night Porter
DoubleTree by Hilton Newcastle Airport —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
- Hotel experience
- Free parking
- Annual leave
Quick apply
12d
Venue Host
Jalou Newcastle —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
8d
Kitchen Porter
Cairn Hotel Newcastle - 97 & Social —Newcastle upon Tyne
- Part-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Assistant Manager
Farmfoods —Newcastle upon Tyne
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Employee discount
- Gym membership
Quick apply
5d
Welcome Manager
National Trust —Newcastle upon Tyne
- £27,612 a year
- Full-time
- Free parking
- Employee assistance programme
3d
Receptionist
Holiday Inn Jesmond —Newcastle upon Tyne
- Weekend availability
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
12d
Cleaning Colleague
ASDA —Gosforth
- £12.71 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Holiday Cottage Cleaner
National Trust —Morpeth
- £12.75 an hour
- Holidays
- Communication skills
- Free parking
- Employee assistance programme
12d
Children and Families Worker
Change Grow Live —Gateshead
- £27,861.26 - £32,002.35 a year
- Employee assistance programme
- Employee discount
Contact Centre Administrator
Places for People —Cramlington
- £26,298.72 a year
- Weekend availability
- Customer service
- IT
- Annual leave
- Employee discount
13d
Bank Support Worker - Female - Gosforth , Newcastle Upon Tyne
Community Integrated Care —Newcastle upon Tyne
- £13.12 an hour
- Flexible schedule
- Referral programme
Quick apply
Personal Care Assistant / Support Worker
UKCIL —Morpeth
- £14.67 - £14.71 an hour
- Full-time
- English
Food Service Assistant
BaxterStorey UK —Durham
- £13 an hour
- Part-time
- Hospitality
- Basic maths
- English
- Employee assistance programme
- Employee discount
Quick apply
1d
Domestic
Kenton Manor Care Home —Newcastle upon Tyne
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
14d
Dental Nurse
mydentist —Newcastle upon Tyne
- Up to £14.63 an hour
- Free parking
- Employee assistance programme
Quick apply
Trainee Business Support Assistant (apprenticeship)
Durham University —Durham
- £24,479 a year
- Weekend availability
- Hybrid work
- English
- Administrative experience
- University
- Annual leave
- Employee assistance programme
17h
Youth Development Lead - Enterprise (Newcastle)
The King's Trust —Newcastle upon Tyne
- £25,092 - £28,783 a year
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
12d
Cluster Reservations, Meetings & Events Co-ordinator
Cairn Group —Newcastle upon Tyne
- Full-time
- CRM software
- Hospitality
- Hotel
- Free parking
- Employee assistance programme
Quick apply
7d

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Complaints Handler

Bernicia Group -
Ashington

Apply Now

Job details

Part-time | Fixed term contract
£13,466.50 a year
5 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Life insurance

Qualifications

Complaint handling
Organisational skills

Full job description

Complaints Handler

Ashington

Salary: £13,466.50 per annum

Hours: 18.5 per week, Monday, Friday and half day Wednesday

Contract: Temporary

Closing Date: 5PM Friday 5th June 2026.

We're looking for a passionate and customer-focused Complaints Handler to join our team. In this role, you'll play a key part in ensuring our customers receive a high-quality, fair and efficient complaints service, supporting them through resolution with empathy and professionalism.

You'll be responsible for managing complaints from end to end, from initial acknowledgement through to investigation and response, helping us continuously improve the services we provide.

Role Benefits:

28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees.

Working from home one day per week

Health cash plan membership so you can save money by claiming cash back - over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We'll also cover the costs of including any dependent children in the scheme - up to the age of 21 or 24 if in full time education - that you may have.

Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.

Generous pension scheme with life insurance of 3 x salary

About the Complaint Handler Role:

This role will involve:

Managing and coordinating customer complaints and compliments

Liaising with customers daily to keep them updated and supported throughout their complaint

Acknowledging and responding to complaints within strict timescales

Liasing with our repairs team to investigate issues

Supporting a range of service areas with complaints support and guidance

Working with internal teams to resolve issues quickly and effectively

Providing clear, accurate and timely written responses to customers

Maintaining accurate records and updating of systems

Identifying opportunities to improve services and the customer experience

Your Experience:

We're looking for someone who is empathetic, organised and thrives in a fast-paced, customer-focused environment.

Successful candidates will need:

Essential:

Complaint handling experience within a regulated environment

Excellent interpersonal skills both written and verbal

Ability to emphasise and build relationships with customers and staff

Strong organisational skills with the ability to manage deadlines

Experience working in a target-driven or task-based environment

Desirable:

Social Housing Experience

Experience of working independently while collaborating across

About us:

We're all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.

We've built Bernicia to be a business that people want to be a part of. We're one of the North East's largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.

We operate within a set of simple, but effective values, which blend perfectly to create our unique 'Bernicia Way' culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

Interviews will be taking place week commencing 22nd June 2026

For more information regarding this role, please contact:

Gillian Hamilton on 0191 238 3932.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

______________________________________________________________
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.

Apply Now

Refine Your Search

cinema staff jobs in blyth ne24

Complaints Handler

C&B Staff

Night Porter

Venue Host

Kitchen Porter

Assistant Manager

Welcome Manager

Receptionist

Cleaning Colleague

Holiday Cottage Cleaner

Children and Families Worker

Contact Centre Administrator

Bank Support Worker - Female - Gosforth , Newcastle Upon Tyne

Personal Care Assistant / Support Worker

Food Service Assistant

Domestic

Dental Nurse

Trainee Business Support Assistant (apprenticeship)

Youth Development Lead - Enterprise (Newcastle)

Cluster Reservations, Meetings & Events Co-ordinator

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