Debt relief & collection occupations Work, Jobs in Bognor Regis, Wsx (with Salaries)

Income Collection Officer
HYDE HOUSING ASSOCIATION —Chichester
- £35,100 - £36,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
6d
Qualified/Trainee Debt Adviser
Citizens Advice —Brighton and Hove
- £29,023 - £31,805 a year
- Call to connect
- Hybrid work
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Brighton
- £2,224 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6h
Billing & Supply Debt Executive - 12 Month FTC
SmartestEnergy —Worthing
- £25,500 - £28,500 a year
- Hybrid work
- Travel
Quick apply
9d
Customer Service & Outcomes Advisor
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- £28,500 a year
- Temporary
Quick apply

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Qualified/Trainee Debt Adviser
Citizens Advice —Brighton and Hove
Citizens Advice Brighton & Hove are currently seeking to recruit trainee or qualified Debt Advisers to join our thriving charity.
£29,023 - £31,805 a year

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debt relief & collection occupations jobs near bognor regis, wsx

Income Collection Officer

HYDE HOUSING ASSOCIATION -
Chichester

Quick apply

Job details

Full-time
£35,100 - £36,000 a year
6 days ago

Benefits

Company pension

Qualifications

Account management
Communication skills

Full job description

Income Collection Officer (Home visits)

Location : Chicester (covering Brighton and Mid Sussex)

Salary : £35,100 - £36,000

Would you like to join Hyde as an Income Services Officer?

The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management.

This roles combines both office working with home visits to support our residents.

What you’ll be doing

Manage rent arrears and other debts across multiple tenure types, including current and former customers
Take ownership of customer accounts, working proactively to prevent arrears and reduce debt
Deliver a high‑quality, customer‑focused service through phone and digital channels
Support customers with money management, rent prioritisation and access to welfare benefits
Process payments, refunds and account requests in line with policies and procedures
Maintain accurate income and case management records, including clear action notes
Work collaboratively with the wider Income team and internal colleagues to support service delivery
Prepare legal documentation, attend court and support eviction processes where required
Help customers access additional financial support, including local authority and charitable funding
Follow safeguarding procedures, escalating concerns and making referrals as appropriate

About you

You’ll bring experience in income collection, rent arrears or customer account management, alongside a supportive and resilient approach when working with customers in challenging circumstances.

Experience in income services, rent arrears, collections or a similar customer‑focused role
Understanding of housing income, welfare benefits and affordability assessments
Experience managing customer accounts and complex casework
Knowledge of legal processes relating to rent arrears and possession (or willingness to learn)
Strong communication skills with the ability to handle sensitive conversations professionally

Why join us?

We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. You’ll be part of a committed Income Services team, where your work will directly support customers to sustain their tenancies while protecting Hyde’s income and services.

Benefits

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days
Hybrid working

Diversity, inclusion and accessibility

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation.

As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.

Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Quick apply

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debt relief & collection occupations jobs in bognor regis, wsx

Income Collection Officer

Qualified/Trainee Debt Adviser

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Billing & Supply Debt Executive - 12 Month FTC

Customer Service & Outcomes Advisor

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