About us
Part of a global network, LOGISTEED UK Limited (formerly Vantec) are headquartered in Washington, Sunderland and owned by the LOGISTEED Group, one of the top logistic providers in the Japanese market.
LOGISTEED UK Limited operates purpose‑built Processing Centres, with teams embedded directly within customer operations across 13 sites in total. Its head office sits within a 40,500 sq metre facility at Hillthorn Business Park in Washington, Sunderland, supported by a second 38,750 sq metre facility at Turbine Business Park less than a mile away, and a third Sunderland site leased to a partner. The company also manages a 3,300 sq metre centre in Basingstoke. All three locations are strategically positioned close to major transport routes to support efficient UK and international distribution.
We deliver high‑quality logistics services to manufacturers in the automotive, premium automotive, construction machinery, commercial lighting, electric battery, offshore renewable energy, HVAC and fashion sectors.
Specialising in contract logistics, transportation and process design, we use a range of innovative ways to add value to our clients, creating strong partnerships and investing in a deep understanding of our customers’ business; their customers; the challenges they face and the goals they want to achieve.
Our services include Last-Mile / Just-In-Time (JIT) logistics, Transportation, Warehousing, Kitting, Sequencing, Decant, Linefeed and freight forwarding with track and trace. Our operations are underpinned by flexible and agile systems which integrate seamlessly with our customers to create robust processes.
LOGISTEED UK created the UK’s first immersive ‘living warehouse’ in 2018 and continues to pioneer work in immersive technology. Virtual Interactive Experience (VIE) is an immersive platform that uses 360-degree and 270-degree interactive projection to create realistic environments for training, sales and learning.
LOGISTEED UK are trailblazing within the industry in our drive to be carbon neutral and net zero by 2050. Through the introduction of interactive and engaging VIE 3D immersive suites; Virtual Reality and Fork Lift Truck Simulators, recycling initiatives and by increasing our fleet of low carbon transport to include electric and Hydrotreated Vegetable Oil (HVO).
We focus on building positivity and energy in our business, recognising the work of our teams. We value the communities around us, and we are extremely focused on ‘home grown talent’ with commitment to nurturing and growing our own people. With LOGISTEED UK is not just a job, it’s a career and it’s here for the taking.
Logistics Quality Supervisor
Based within our Team in Bognor Regis
40 hours per week
Responsibilities
The Logistics Quality Supervisor ensures a high standard of health and safety is maintained. They assign duties and supervise and report upon the work of varying numbers of operators working in a warehouse environment. They work closely with the customer and support them with any quality topics. They provide effective leadership, communication, motivation and training/development. They ensure that all company policies and procedures are adhered to and manage performance through an agreed set of Key Performance Indicators (KPIs). They ensure that team members are trained in warehouse processes and individual progress and performance is monitored. They will be required to carry out any further tasks as deemed necessary by the management team.
Reporting to the Quality Manager.
Summary of main responsibilities:
- Ensure safety of all employees, visitors, customers and contractors in the warehouse and yard.
- To carry out start and end of shift briefings (Gemba), communicate start of shift (SOS) objectives, brief out company communications and carry out other meetings as necessary, e.g. Gemba 07.00 / 15.30.
- To work closely with operations to regulate / expedite throughput and take controlled stops in line with assembly performance / Takt and pull from absence pool to maintain the Recovery Time Objective (RTO).
- To actively check equipment and devices, and ensure anything that has been reported as a concern has been followed up on. Inc Start of Shift (SOS) Material Handling Equipment (MHE) / Device checks.
- To carry out/delegate Gemba Kanri (GK) and ISO9001 audits covering Manual Handling, Driving Standards, Standard Operating Procedures (SOPs) and Process Flows.
- Initiation of Non-Conformity Report (NCR) Investigations documented on Customer SharePoint database, including haulier and supplier issues
- Detailed investigations and process observations to identify potential root cause of non-conformity for Line Stop, Missing at Point of Fit, Lost Volume occurrences and non-conforming material
- Make proposals for containments and countermeasures
- To work closely with the opposing shift to enable accurate data and containment is available for leadership to discuss at Shell I & Shell II daily review. Attending on Shell I 09:30 on a daily basis
- Directly support own and peer groups to solve problems related process and product quality, prioritising work based on volume and quality parts per million (ppm) and non-conforming material reduction targets
- Work closely with customer Logistics Quality Technician (LQT) and the management team in driving quality campaigns and initiatives
- Spend time at the customer manufacturing facility to solve end-to-end quality problems, not just internal agreed issues
- Support process improvement activities according to company Gemba Kanari (GK) Principles and utilising lean tools and techniques
- Ensure timely output of all containments and countermeasures and communicate status, escalating any roadblocks to the line manager
- Support internal GK and external customer and legislative audits through preparation and provision of information on standard processes. Support ISO9001 requirements for Quality Management Systems and perform internal audits for Vantec Process Flows
- Request and implement process changes from the planning/engineering/IT department
- Support induction of new employees (internal, external, permanent, temporary)
- Observe and record process disturbance to inform process improvements
- Suggest process changes to operational management relating to improvements in safety, quality, delivery, morale, cost and environment
- To create One Point Lessons (OPL), Quality alerts and brief staff and display ensuring understanding and compliance.
- To manage the use of Warehouse Management Systems (WMS) and other IT applications to process customer requirements.
- To compile and communicate any reports requested by the company, including end of shift reports.
- To maintain visibility on the shop floor.
- To pick accurately at rate / Takt in line with customer requirements.
- Any other duties as covered in the job description.
- Any other duties as covered by your contract of employment.
Employment Accountabilities
Stakeholder/Customer:
- Ensure team awareness of the importance of customer service.
- Maintain a professional, motivational and customer-focused attitude at all times.
- Work positively with management, the team and interfacing departments.
- Ensure the team fully supports any customer requirements to facilitate full customer satisfaction with the level of service being provided.
Staff/People/Team:
- Effectively handle day to day tasks and communicate any problems and concerns.
- Perform other duties as requested by the leadership team.
- Ensure equality, diversity and dignity are respected/observed and any nonconformity is reported.
- Ensure the team maintain a professional and polite attitude at all times.
- Coach and mentor staff through continuous professional development and performance management.
- Support the operation with clear, concise decision-making and problem solving.
- Delegate tasks (where appropriate) and set objectives for the team.
- Ensure team achieves daily tasks and objectives.
- Enforce safe working practices and duty of care for team members, customers and visitors.
- Foster a collaborative work ethic by ensuring participation in all team activities.
Processes:
- Carry out tasks/functions as directed, driving projects forward from planning to implementation.
- To ensure that all activities are carried out in accordance with company's Health, Safety and Environment (HSE) policy
- Monitoring schedules and due dates for containments and countermeasures.
- Liaising with key stakeholders.
Results:
- Ensure the highest Health and Safety standards are maintained.
- Achievement of daily plan in an accurate/timely manner.
- Ensure all visual management systems, files and dashboards are up to date.
- Timely and accurate reporting of KPI’s to shift management.
- Maintain high quality audit results from housekeeping to KPI’s.
- Ensure that NCR information is logged and analysed.
- Support driving down quality Defects
- Efficiently process customer requirements, ensuring all quality expectations are maintained.
- Meet Vantec Europe Ltd standards for productivity.
- Achieving the targets and job standards set out by the Logistics Quality Manager
Financial:
- No financial responsibility
Knowledge and Experience
Essential
- Knowledge of working within a warehouse environment.
- Experience of leading teams.
- An understanding of health and safety regulations.
- Aware of manual handling techniques.
Competencies
Essential
- Developing Self.
- Communicating.
- Managing and Leading People.
- Customer Focus.
- Planning and Managing Work.
- Analysis and Problem Solving.
- Initiative and Decision Making.
- Providing Direction.
- Collaborative Working.
- Change Management.
- Achieving Success.
Education / Qualification
Essential
- Material Handling Equipment (MHE) license.
Desirable
Other
Essential
- Must be aware of and/or have the ability to develop an awareness of Equal Opportunities issues and to comply with Vantec Europe Policy Statement.
- Willingness to achieve vocational training and qualification
- Must be flexible to work a three-shift rotating pattern as well as overtime when required.
Job Types: Full-time, Permanent
Pay: £33,000.00-£34,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Free parking
- Health & wellbeing programme
- Sick pay
- Store discount
Work Location: In person
