Application support analyst Work, Jobs in Bollington, Chs (with Salaries)

Application Support Analyst
Barclays —Knutsford
- Maintenance
- Continuous improvement
Customer Optimisation Analyst
Clear Business —Sale
- £25,870 - £29,750 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Employee discount
Quick apply
NCSC Cyber Security Analyst
GCHQ —Manchester
- £37,892 a year
- English
- No degree
- Annual leave
Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Azure
- SQL
- Scripting
Payments Application Support
Barclays —Knutsford
- Oracle
- Maintenance
- SQL
Support Analyst
HSS ProService —Manchester
- £35,000 - £40,000 a year
- Hybrid work
- Oracle
- Analysis skills
- Continuous improvement
- Employee discount
Quick apply
8d
Group People Data Analyst
Tunstall UKI —Tunstall
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Project management
- Employee assistance programme
- Employee discount
Quick apply
QA Test Analyst
interactive investor —Manchester
- From £32,000 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
2nd Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
14d
Senior Reporting and Insights Analyst
Clear Business —Sale
- Up to £57,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Development Junior Associate
Dentsu —Manchester
- Full-time
- Microsoft Excel
- Analysis skills
- JavaScript
1d
QA Test Analyst
Bibby Financial Services —Salford
- £40,000 - £46,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- SharePoint
- Gym membership
Quick apply
14d
Business Analyst (DV Security Clearance)
CGI —Manchester
- Full-time
- Agile
Quick apply
Process Analyst - Manchester
Fitch Ratings —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Microsoft 365 Analyst
Stockport Homes Group —Stockport
- £34,434 - £39,152 a year
- Full-time
- Customer service
- Communication skills
12d
2nd Line Service Desk Team Leader
Capgemini —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
14d
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
HR Product Analyst (6-Month FTC) - Manchester
Fitch Group —Manchester
- Analysis skills
- Human resources
- Organisational skills
Data Trainer/Coach
Apprentify Group —Wilmslow
- Full-time
- Hybrid work
- Azure
- Education
- Travel
- Annual leave
Quick apply

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Application Support Analyst

Barclays -
Knutsford

Apply Now

Job details

Permanent

Qualifications

DB2
Maintenance
Continuous improvement
COBOL
Application support

Full job description

Date live: 24/07/2026

Business Area: Group Technology Service Management

Area of Expertise: Technology

Contract: Permanent

Reference Code: JR-0000104974

Join us as an Application Support Analyst, where you’ll play a key role in supporting the bank’s card applications. Working in a follow-the-sun model, you’ll be committed to delivering exceptional service to both colleagues and customers. In this role, you’ll provide incident and problem management across critical card systems, ensuring adherence to the bank’s SLA targets. You’ll collaborate on Major Incident Management (MIM) calls and contribute to the smooth operation of a 24/7/365 environment.

To be successful as an Application support Analyst, you should have experience in:

COBOL-based applications
DB2 and VSAM
JCL and CICS

Some other highly valued skills may include:

Hogan / CAMS
ZOS/Connect
REXX tool

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of our office in Knutsford, Cheshire.

Purpose of the role

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities

Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
Will have an impact on the work of related teams within the area.
Partner with other functions and business areas.
Takes responsibility for end results of a team’s operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
Guide and persuade team members and communicate complex / sensitive information.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

application support analyst jobs in bollington, chs

Application Support Analyst

Customer Optimisation Analyst

NCSC Cyber Security Analyst

Senior Specialist, Production Services Application Support Analyst

Payments Application Support

Support Analyst

Group People Data Analyst

QA Test Analyst

2nd Line Service Desk Team Leader

Senior Reporting and Insights Analyst

Development Junior Associate

QA Test Analyst

Business Analyst (DV Security Clearance)

Process Analyst - Manchester

Microsoft 365 Analyst

2nd Line Service Desk Team Leader

Manchester - Junior Developer - Elevate Programme

Technology Analyst - Operations (UK Remote)

HR Product Analyst (6-Month FTC) - Manchester

Data Trainer/Coach

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