Helpdesk team leader Work, Jobs in Bollington, Chs (with Salaries)

CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
12d
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
9d
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Manager
Remma Business Support Services Ltd —Manchester
- £3,300 - £5,600 a month
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2h
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
2d
Universal Banker
HSBC Global Services Limited —Rochdale
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
9d
IT Team Leader
Innovative Technology Ltd —Oldham
- Full-time
- Azure
- IT
- Free parking
- Flexible schedule
Maintenance Assistant
Sodexo —Stoke-on-Trent
- £15.29 an hour
- Full-time
- Hospital
- Maintenance
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Payroll Operations Manager
Network Rail —Manchester
- £55,596 - £67,813 a year
- Full-time
- Hybrid work
- Oracle
- Project management
- Continuous improvement
- Annual leave
- Employee discount
4d
Head of Service Delivery
Kudos Services —Warrington
- Up to £75,000 a year
- Full-time
- Business
- Employee assistance programme
- Life insurance
Quick apply
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
4d
Head of Facilities Management and Property Services
University of Salford —Salford
- Full-time
- Contracts
- Leadership
- Employee assistance programme
1d
Customer Service Advisor
The Beauty Tech Group Trading Limited —Manchester
- Weekend availability
- Hybrid work
- Hospitality
- Communication skills
- Free parking
- Work from home
Quick apply
Lean Practitioner
Mitie —Stockport
- Full-time
- Continuous improvement
- Communication skills
Technical Administrator
ISS Facility Services —Bolton
- Microsoft Word
- Microsoft Excel
- Maintenance
Quick apply
3d
Lead Risk Officer, HSBC UK
HSBC Global Services Limited —Manchester
- Full-time
- Management
- Communication skills
- Banking
11d
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme

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CCTV Control Room Operator
Equans —Stoke-on-Trent
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CCTV Control Room Operator

Equans -
Stoke-on-Trent

Apply Now

Job details

Full-time
£29,455.58 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Outlook
GCSE
CCTV
First aid
English
Microsoft Office
SharePoint
SIA
IT
Communication skills

Full job description

CCTV Control Room Operator

Offer ID:

87314

Job:

Support Functions / Other

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for a CCTV Control Room Operator to join our team in National Operations Centre Stoke on Trent, Staffordshire ST4 1AY on a 12th month fixed term contract. This is a full time role working 42 hours per week. On offer is a salary of £29,455.58 per annum and benefits package.

Shift Pattern:

24/7 shift pattern - 4 days 0700-1900, 4 off, 4 nights 1900-0700, 4 off

What will you deliver?

Perform a key role in all aspects of the National Operations Centre, managing site alarm activations, including CCTV verification and to facilitate appropriate escalation. When required, respond appropriately to requests through the Facilities Management Helpdesk and QSE Incident Reporting Hotline.

What can we offer you?

Paid days annual leave (+ public holidays)
Life Cover equivalent to X1.5 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including Accessibility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Women Together (representing women in Equans), Working Parents, and Young Professionals.
24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

Previous experience within a Control Room, Service Desk or other high call volume environment or experience of working within a customer focused environment.
Maths and English GCSE Grade C and above
An excellent working knowledge of IT. Must have experience with the Microsoft Office 365 package including MS Teams, Outlook, SharePoint, Excel & Word.
Experience of contributing to incident management /command and control operations.
Previous security or service desk experience and experience / training in fire safety and first aid.
Previous CCTV & access control knowledge. An understanding of CCTV operations and equipment.
Excellent communication skills, including high standards of written and spoken English. Ability to maintain accurate incident logs and gather evidential information
SIA licensed for Public Space Surveillance (PSS CCTV operations) or willingness to be trained to achieve SIA licence requirements

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

Our ambition

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.

Place:

Workplace : Stoke-on-Trent United Kingdom

Apply Now

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