Line support engineer Work, Jobs in Bonnybridge, Fal (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
6d
Process Support Engineer
Highland Spring Group —Blackford
- Full-time
- Engineering
- Data analysis skills
- No degree
Quick apply
Study Engineer
INEOS —Grangemouth
- £0.01 a day
- Engineering
Quick apply
21h
2nd Line Technical Engineer
Redsquid Communications —Glasgow
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Network and Systems Engineer
DFYNE —Uddingston
- Full-time
- Time management
- Free parking
- Annual leave
Cyber Security Engineer - Graduate Apprenticeship *Annex 21*
NHS Scotland —Bothwell
- £34,544 - £43,039 a year
- English
- IT
- Communication skills
6d
Senior Infrastructure System Engineer x 6
Iberdrola Group —Glasgow
- £70,000 a year
- Oracle
- Windows
- IT
- Annual leave
- Employee discount
5d
Planning Engineer
Iberdrola Group —High Blantyre
- Up to £66,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Access
- Microsoft Office
- Annual leave
- Employee discount
PAT Testing Engineer Falkirk
JR PAT Testing —Falkirk
- Part-time
- Travel
- Flexible schedule
Site Engineer
M Group —Stirlingshire
- Overtime
- Travel
- Organisational skills
- Contracts
- Annual leave
- Employee assistance programme
14d
Manufacturing Engineer
Alexander Dennis —Larbert
- Full-time
- CAD
- Engineering
- No degree
Quick apply
12d
Senior Infrastructure Network Engineer
Iberdrola Group —Glasgow
- £70,000 a year
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee discount
5d
Commissioning Engineer
RSE —Cumbernauld
- Electrical experience
- Employee discount
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
7d
Building Services Apprenticeship
OCS Group —Glenboig
- English
- Communication skills
Quick apply
13d
PAT Testing Engineer Stirling
JR PAT Testing —Stirling
- Part-time
- Travel
- Flexible schedule
Accounts Payable Specialist
BAM UK & Ireland —Kilsyth
- ERP systems
- Data entry
On-site Support Engineer
Getronics —Glasgow
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Referral programme
Engineer Software and Controls
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- No degree
- Communication skills
Quick apply
Project Engineer (System Monitoring)
Iberdrola Group —Glasgow
- £45,400 - £56,750 a year
- Full-time
- Engineering
- Computer networking
- Construction
- Annual leave
- Employee discount
17h

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line support engineer jobs near bonnybridge, fal

First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year
6 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in bonnybridge, fal

First Line Desktop and Network IT Support Engineer.

Process Support Engineer

Study Engineer

2nd Line Technical Engineer

Network and Systems Engineer

Cyber Security Engineer - Graduate Apprenticeship Annex 21

Senior Infrastructure System Engineer x 6

Planning Engineer

PAT Testing Engineer Falkirk

Site Engineer

Manufacturing Engineer

Senior Infrastructure Network Engineer

Commissioning Engineer

Technical Support Engineer

Building Services Apprenticeship

PAT Testing Engineer Stirling

Accounts Payable Specialist

On-site Support Engineer

Engineer Software and Controls

Project Engineer (System Monitoring)

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