Senior ux Work, Jobs in Bootle, Msy (with Salaries)

Senior Loyalty Manager
Iceland —Deeside
- Full-time
- Employee discount
2d
Senior Product Designer
The Very Group —Liverpool
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- Hybrid work
- Mentoring
- Agile
- Communication skills
- Employee discount
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UX Designer - Credit Cards (12 Month FTC)
Lloyds Banking Group —Chester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- IT
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13d
Digital Project Coordinator
Sofology —Warrington
- £29,643 - £33,450 a year
- Employee assistance programme
- Employee discount
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Portfolio Manager - Digital Customer Experience
The Very Group —Liverpool
- £10,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Agile
- Employee discount
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3d
Senior QA Engineer
Betfred —Warrington
- £40,000 - £50,000 a year
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- Mentoring
- Annual leave
- Employee assistance programme
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Senior Digital Engineer (Java)
Love2shop —Liverpool
- Full-time
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Amentum —Risley
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- Hybrid work
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- Programmable logic controllers
- Travel
- Employee assistance programme
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Senior Loyalty Manager

Iceland -
Deeside

Apply Now

Job details

Full-time
2 days ago

Benefits

Employee discount

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a Senior Loyalty Manager to join our growing business.

Purpose of the role:

The Senior Loyalty Manager is accountable for defining and leading Iceland Foods’ online loyalty strategy, driving customer retention, frequency and lifetime value. This role owns the end-to-end online loyalty proposition, ensuring it delivers tangible commercial growth, deepens customer relationships and differentiates Iceland’s online offer in a highly competitive grocery market.

Key Responsibilities:

Online Loyalty Strategy & Proposition

Define and own the online loyalty vision and roadmap for Iceland
Lead the evolution of the loyalty proposition
Ensure the loyalty offer is distinctive and commercially viable
Translate business strategy into clear loyalty priorities

Commercial Ownership & Performance

Own loyalty performance including retention, frequency and CLV
Manage loyalty business cases and forecasting
Identify incremental revenue and margin opportunities
Optimise programme economics through test-and-learn

Ecommerce & Customer Experience

Embed loyalty across online customer journeys
Work with CRO, UX and product teams
Use loyalty to support wider ecommerce growth initiatives

Data, Insight & Personalisation

Leverage first-party data for segmentation and targeting
Partner with CRM and insight teams
Champion experimentation and data-led decisions

Cross-Functional Leadership

Act as the senior loyalty lead across the business
Influence senior stakeholders
Manage technology partners and suppliers

Skills & Experience

Essential

Extensive experience managing a loyalty proposition.
Strong commercial and analytical capability
Deep understanding of ecommerce customer journeys
Experience influencing senior stakeholders

Desirable

Grocery or FMCG ecommerce experience
Experience launching or transforming loyalty programmes
Knowledge of CRM and loyalty platforms

What Success Looks Like

Improved customer retention, frequency and lifetime value across online and instore.
Clear commercial ROI from loyalty initiatives
Loyalty embedded across the customer journey
Strong internal alignment around loyalty as a growth lever

Benefits and rewards:

Best Place to Work 2026

Supportive and collaborative team

Healthcare and cash back plans

15% discount in our stores and 30% discount in our group restaurants

️ Partner discounts

Subsidised on site restaurant and Costa (Head Office)

Mental, physical and financial wellbeing support

Apply Now

Refine Your Search

senior ux jobs in bootle, msy

Senior Loyalty Manager

Senior Product Designer

UX Designer - Credit Cards (12 Month FTC)

Digital Project Coordinator

Portfolio Manager - Digital Customer Experience

Senior QA Engineer

Senior Digital Engineer (Java)

SCADA Systems Engineer