Assistant coach Work, Jobs in Bootle (with Salaries)

Customer Experience & Quality Coach
Direct Accident Management Ltd —Burscough
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
Gymnastics Coach
Gymfinity Kids —Liverpool
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- In-person
- Teaching
Quick apply
Assistant Manager
EG On The Move Ltd —Liverpool
- £13.60 an hour
- Weekend availability
- Leadership
- Employee discount
Quick apply
9d
Teacher Development Coach Maths
St Helens College —St Helens
- £28,839 - £38,697 a year
- Full-time
- English
- No degree
- Communication skills
- Free parking
- Employee assistance programme
10d
Assistant Manager
Optical Express Group —Liverpool
- £30,000 - £35,000 a year
- Weekend availability
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Retail Customer Service - 24 Hours
Betfred —Liverpool
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
5d
Retail Customer Service - 30 Hours
Betfred —Liverpool
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Retail Assistant (Athlete) 8H Liverpool Edge Lane
Nike —Liverpool
- Part-time
- Sales
- Customer service
- Communication skills
- Employee discount
4d
Teacher Development Coach - English
St Helens College —St Helens
- £28,839 - £38,697 a year
- Full-time
- English
- No degree
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
11d
Assistant Manager
Otto Lounge —Heswall
- £33,200 - £37,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
9d
Assistant Accountant
Harris Maxus —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Supported Internship Job Coach
St Helens College —St Helens
- £16,361.40 - £18,659.70 a year
- Part-time
- Free parking
- Employee assistance programme
4d
Retail Assistant (Athlete) 20H Liverpool Edge Lane
Nike —Liverpool
- Overtime
- Sales
- Customer service
- Communication skills
- Employee discount
4d
Psychology Graduates
Transitional Rehabilitation Unit —Haydock
- Call to connect
- Doctoral degree
- Psychology
Assistant Manager
Milo Lounge —Liverpool
- £33,000 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
3d
Supported Internship Job Coach - Temporary
St Helens College —St Helens
- £16,361.40 - £26,905.60 a year
- Full-time
- Free parking
- Employee assistance programme
4d
Deputy Manager
The Perfume Shop —Ellesmere Port
- £30,977 a year
- Weekend availability
- Sales
- Customer service
- IT
- Employee discount
10d
Education Recruitment Team Manager
Operam Education Group —Bamber Bridge
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
Store Manager
B&M Retail —Liverpool
- Weekend availability
- Employee discount
11d
Head of HR Strategic Partnering, Grade 7 , Perm, Liverpool, Newport (CLOSING DATE EXTENDED 08/07/2026)
Charity Commission —Bootle
- £57,245 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Human resources
- Annual leave
- Employee discount

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Customer Experience & Quality Coach

Direct Accident Management Ltd -
Burscough

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Quality assurance
Communication skills

Full job description

Customer Experience & Quality Coach

Location: Burscough, Ormskirk

Salary: Competitive

Contract Type: Permanent

Position Type: Full Time Monday to Friday

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are seeking an experienced and empathetic Customer Experience & Quality Coach to support the standard of customer interactions across our business. This role will play an important part in ensuring our customers receive consistently high-quality, professional, and compassionate service.

This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stake holders and ensure that everyone has a positive experience by delivering an outstanding service.

Responsibilities to include:

· Call Monitoring & Quality Review — conducting regular call audits to assess service standards, identify strengths and development areas, ensure compliance with internal processes, and maintain a consistent customer experience across the team.

· Coaching & Development — providing structured feedback, one‑to‑one coaching sessions and ongoing support to help team members improve performance, build confidence and develop the skills needed to deliver high‑quality outcomes.

· Recognition & Performance Tracking — monitoring individual and team performance metrics, recognising achievements, reinforcing positive behaviours and ensuring targets, KPIs and service levels are consistently met.

· Quality Assurance & Continuous Improvement — analysing trends, identifying process gaps, recommending improvements and implementing best‑practice initiatives to enhance efficiency, accuracy and overall service delivery.

About You:

· Experience in quality assurance, call coaching, customer experience or training, with the ability to assess performance and drive service standards

· Strong understanding of customer service excellence and how to embed best practice across teams

· Exceptional communication and interpersonal skills, with the ability to build rapport and influence positively

· Skilled in delivering constructive, motivating and supportive feedback that encourages improvement

· Highly organised with strong attention to detail and accurate record‑keeping to support compliance and performance tracking

What we offer in return:

A competitive salary
22 days holiday + your Birthday off + plus 8 bank holidays.
Income protection, dental plan, critical illness cover & death in service cover
Employee Assistant Programme.
Workplace pension scheme.
Free onsite parking
The opportunity to develop a rewarding and successful career

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

assistant coach jobs in bootle

Customer Experience & Quality Coach

Gymnastics Coach

Assistant Manager

Teacher Development Coach Maths

Assistant Manager

Retail Customer Service - 24 Hours

Retail Customer Service - 30 Hours

Retail Assistant (Athlete) 8H Liverpool Edge Lane

Teacher Development Coach - English

Assistant Manager

Assistant Accountant

Supported Internship Job Coach

Retail Assistant (Athlete) 20H Liverpool Edge Lane

Psychology Graduates

Assistant Manager

Supported Internship Job Coach - Temporary

Deputy Manager

Education Recruitment Team Manager

Store Manager

Head of HR Strategic Partnering, Grade 7 , Perm, Liverpool, Newport (CLOSING DATE EXTENDED 08/07/2026)

I want to receive the latest job alerts for assistant coach in bootle

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