Returns manager Work, Jobs in Bordon, Ham (with Salaries)

Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Postperson with Driving
Royal Mail Group —Liphook
- Full-time
- Employee discount
6d
Operations Manager - Property Maintenance (Fabric)
IPM Facilities Ltd —Bordon
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
- Free parking
Quick apply
17h
Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
2d
Farm Manager
Lohmann GB Limited —Liphook
- Full-time
- Basic maths
- In-person
- Hand tools
Quick apply
17h
Property Manager - Alton
Bourne Estate Agents —Alton
- £27,000 - £35,000 a year
- Full-time
- Microsoft Office
- In-person
Quick apply
Head of Housing Needs
Medway Council —Kingsley
- £63,280 - £75,805 a year
- Call to connect
- Annual leave
- Employee discount
Regional Customer Support Manager
Greenshields JCB —Farnham
- Driving
- Construction
- Communication skills
8d
Barista
Starbucks —Liphook
- Weekend availability
- Store discount
- Employee assistance programme
Farm Assistant
Lohmann GB Limited —Liphook
- Weekend availability
- Driving
- In-person
Quick apply
17h
Out of School Service – 555 Deputy Manager
Disability Challengers —Farnham
- £29,932 a year
- Monday to Friday
- School
7d
SolarPV Business Development Manager
Good Eco Group Ltd. —Camberley
- From £45,000 a year
- Full-time
- CRM software
- Sales
- English
Quick apply
Paid Ads Specialist (Meta Focus)
ETOTO Media —Farnham
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Social media management
- Salesforce
Quick apply
6d
Store Manager
Iceland —Reading
- £43,000 - £48,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
Store Manager
Robert Dyas —Fleet
- Up to £33,000 a year
- Full-time
- Sales
Pollution Team Leader - EH0345
East Hampshire District Council —Petersfield
- £51,126 - £56,549 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
HR Coordinator
BCA Logistics —Blackwater
- Up to £33,000 a year
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
Quick apply
Venue Manager
Admiral Slots —Reading
- £32,671 a year
- Weekend availability
- Customer service
Warehouse Solution Design Manager
Gist Limited —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Head of Service for Adult Community Health Services
Royal Surrey NHS Foundation Trust —Godalming
- £81,774 - £93,879 a year
- Full-time
- Management
1d

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Service Desk Coordinator - Maternity Cover

IPM Facilities Ltd
Bordon

Quick apply

Job details

Full-time | Fixed term contract
£26,500 - £30,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company pension

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

IPM Facilities is a well-established, fast-growing company driven by a dynamic team of property and landscape specialists. We create environments that inspire creativity and teamwork, with a strong commitment to staff development and building lasting client partnerships. As a trusted leader in commercial property and grounds maintenance, we are dedicated to delivering exceptional standards for our clients' business and retail spaces.

Alongside our maintenance contracts, we provide 24/7 support for any issues that arise, supported by a highly responsive service desk team. This team works closely with our operations managers, service partners, and suppliers to ensure exceptional service delivery.

Due to maternity leave, we are looking for an experienced and skilled Service Desk Coordinator to work as part of a team at our Head Office in Bordon for a fixed term of 1 year. As a Service Desk Coordinator, you'll play a crucial role in ensuring the success of our customer operations. Your main responsibilities will include, but are not limited to:

Communicate effectively and build/maintain relationships at all levels with customers.
Prepare and issue predefined reports, which form part of the contract and customer’s requirements both operational and financial.
To liaise with our customers on all aspects of the business; to ensure customer satisfaction and a high quality of service and compliance are always maintained.
Logging calls and emails received from our customers, monitoring through to completion, and updating records using our company CRM.
Build and maintain strong relationships with IPM’s operational management, service partners and suppliers.
Produce quotations/reports for approval by the operations managers.
Organise work and time efficiently, and to work supportively within the team.
Adhere to the service level agreements both for our customers and internally, this will be monitored through key performance indicators.
Adhoc duties across both Property and Landscape divisions.

Role Requirements:

At least 1 year of working within a Customer Service role.
An understanding of the facilities industry.
Showcase excellent customer service.
Able to work in a fast-paced environment.
Work well under pressure.
Excellent communication skills at all levels.
Prioritise workload.
Good organisational skills.
Able to follow structured procedures and processes.
A great team player.
A flexible and adaptable approach.
Resilient and driven.
Strong IT skills including Microsoft Office, helpdesk, and CRM systems.
Excellent telephone manner, with strong communication and interpersonal skills.

What you’ll receive in return:

23 days holiday per annum, plus 8 bank holidays (pro rata, contractual)
4 extra wellness days per year (After Probation)
Bonus Scheme (After probation)
Group Life Assurance Benefit Scheme
Auto Enrolment Pension
Real Living Wage Employer

The successful applicant will be working alongside a team of Service Desk Operatives in a friendly office environment working 9am – 5pm Monday to Friday.

This role is for a fixed 1 year period with the possibility of transition to a permanent position after to be reviewed throughout.

IPM Facilities Ltd is an equal opportunities employer and is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

To ensure we do not create any barriers in our selection process, and to help us implement our equal opportunities policy effectively, if you have a disability or impairment (including autism), please make us aware if you would you like us to provide any reasonable adjustments for the recruitment process. Please note you will need to let us know what adjustments are needed or provide any reports before your interview/assessment

Pay: £26,500.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

returns manager jobs in bordon, ham

Service Desk Coordinator - Maternity Cover

Postperson with Driving

Operations Manager - Property Maintenance (Fabric)

Contact Centre Liaison Manager

Farm Manager

Property Manager - Alton

Head of Housing Needs

Regional Customer Support Manager

Barista

Farm Assistant

Out of School Service – 555 Deputy Manager

SolarPV Business Development Manager

Paid Ads Specialist (Meta Focus)

Store Manager

Store Manager

Pollution Team Leader - EH0345

HR Coordinator

Venue Manager

Warehouse Solution Design Manager

Head of Service for Adult Community Health Services

I want to receive the latest job alerts for returns manager in bordon, ham

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