Fire service Work, Jobs in Borehamwood (with Salaries)

Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
5d
Regional Fire and Security Service Manager
ABCA Group Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Contracts
Quick apply
8d
Estate Manager
The Forresters Eastcote —Pinner
- £42,000 - £45,000 a year
- Supervising experience
- Driving
- Computer skills
Quick apply
3d
Training & Development Manager
Mission Mars (Head Office) —London
- £35,000 - £39,000 a year
- Weekend availability
- Hospitality
- Bakery
- Mentoring
Quick apply
Property Operations Manager
Rainbow Properties —London
- Up to £65,000 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
11d
FRA Project Coordinator
ABCA Group Ltd —Enfield
- £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Assistant Property Manager
NG Equity —London
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
12d
Multi Trade - Fire & Flood
BELFOR UK Ltd —North West London
- Up to £43,942 a year
- Full-time
- Customer service
- Power tools
- Construction
- Employee assistance programme
- Life insurance
Quick apply
4d
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
Quick apply
Temporary FRA Project Coordinator
ABCA Group Ltd —Enfield
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Community & Operations Coordinator (Temp to Perm)
The WorkWell Group —London
- £28,000 - £32,000 a year
- Temporary
- English
- Accounting
- In-person
Quick apply
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- No experience needed
- In-person
Quick apply
Concierge Officer
Pinnacle Group —Battersea
- £28,000 - £29,000 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Server
The Parakeet —London
- £12.75 - £17.00 an hour
- Part-time
- Communication skills
- Referral programme
Quick apply
Operations Administrator
The Marist School —Ascot
- £24,500 - £27,000 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
Quick apply
1d
Fire Door Inspector
Ligtas Consultancy and Training —London
- From £30,000 a year
- Full-time
- Customer service
- Driving
- Travel
- Annual leave
- Work from home
Quick apply
11d
Trainee Engineer (Fire & Warden Call)
Sentinel —South London
- From £27,000 a year
- Full-time
- Health & wellbeing programme
- Flexible schedule
Quick apply
8d
Customer Service Assistant & Station Control Assistants
Network Rail —London
- £27,464 a year
- Weekend availability
- English
- Communication skills
- Annual leave
2d
Residential Support Worker
Skyler Support Services —Edgware
- £15.50 - £17.50 an hour
- Weekend availability
- In-person
- Care plans
- Communication skills
Quick apply
Kitchen Assistant
Avery Healthcare —Barnet
- £12.75 an hour
- Part-time
Quick apply
11d

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Service Delivery Coordinator

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Driving Licence
Microsoft Excel
Customer service
Maintenance
Organisational skills
Communication skills

Full job description

Service Delivery Coordinator

Location: Warley, Brentwood

About Us

We are a successful and fast-growing company within Social Housing, with a strong reputation in the Electrical, Fire & Security and Property Service sectors. We pride ourselves on delivering exceptional customer service and operational efficiency across every level of our organisation.

Role Overview

We are seeking a  highly organised and proactive Service Delivery Coordinator  to join our growing team. This role is essential in ensuring planned works are scheduled, coordinated, and delivered efficiently, while maintaining excellent communication with residents, engineers, and internal teams.

Acting as the link between the Customer Service Advisors band the Service Delivery Team Lead, you will oversee appointment scheduling, monitor progress, and help ensure all works are delivered on time, to standard, and with minimal disruption to residents.

If you thrive in a busy, fast-paced environment, have strong attention to detail, and enjoy problem-solving while supporting operational delivery, this role could be perfect for you.

Key Responsibilities

Schedule and coordinate planned works, ensuring appointments are booked in line with project timelines.
Provide day-to-day administrative and operational support to the Contract Support Manager and CSO team.
Monitor shared inboxes, scheduling systems, and trackers to ensure timely responses and accurate information.
Distribute workloads across the CSO team to meet performance and compliance targets.
Act as the first point of escalation for scheduling issues, resident queries, or system challenges.
Maintain and update records, trackers, and internal systems to ensure data accuracy.
Support the onboarding of new CSOs, providing guidance on systems, processes, and company procedures.
Liaise with internal teams (planning, engineers, operations) to align appointment availability with resource capacity.
Identify and escalate process inefficiencies or recurring issues for improvement.
Handle resident communication with professionalism, empathy, and adherence to data protection.
Provide cover for CSOs during peak periods or absences, including taking calls and booking appointments.

Skills & Experience

Essential:

Previous experience in administration, scheduling, or coordination within a customer service or operational role.
Strong Microsoft Excel experience, understanding of formulas and CRM/scheduling software.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise and work effectively under pressure in a busy environment.
Team player with the initiative to solve problems and support colleagues.

Desirable:

Experience within social housing, maintenance, or property services.
Knowledge of planned works scheduling processes.
Familiarity with field service management or job scheduling systems.

Other Requirements

Full UK driving licence and access to a vehicle (due to office location and limited public transport).

Benefits

On-site gym
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

fire service jobs in borehamwood

Service Delivery Coordinator

Regional Fire and Security Service Manager

Estate Manager

Training & Development Manager

Property Operations Manager

FRA Project Coordinator

Assistant Property Manager

Multi Trade - Fire & Flood

Trainee Customer Service

Temporary FRA Project Coordinator

Community & Operations Coordinator (Temp to Perm)

Trainee Account Manager

Concierge Officer

Server

Operations Administrator

Fire Door Inspector

Trainee Engineer (Fire & Warden Call)

Customer Service Assistant & Station Control Assistants

Residential Support Worker

Kitchen Assistant

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